Softwr

ERP & Business Operations · head to head

DEAR Systems vs Gong

DEAR Systems logo

DEAR Systems

ERP & Business Operations

Cloud inventory management for growing businesses

From
$249/month
Rated
-
Full reviewWebsite
Gong logo

Gong

CRM & Sales

Revenue intelligence platform

From
$1600/user-per-year
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DEAR Systems dEAR Systems is sold as Cin7 Core and priced on the Cin7 pricing page; Gong pricing not published; custom quotes and high platform fees make budget forecasting difficult
  • They diverge on capability: DEAR Systems covers Inventory control, Gong covers Call recording.

Where they differ

Only the attributes on which DEAR Systems and Gong actually diverge.

Attributes where DEAR Systems and Gong differ
AttributeDEAR SystemsGong
Starting price$249/month$1600/user-per-year
Pricing modelsubscriptionUnknown
PlatformsCloud, Web, MobileWeb, Cloud-based SaaS
CategoryERP & Business OperationsCRM & Sales
Founded20122016

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DEAR Systems

  • Inventory control
  • Purchase orders
  • Sales orders
  • Manufacturing
  • Accounting integration
  • Xero
  • QuickBooks
  • Shopify

Only in Gong

  • Call recording
  • AI transcription
  • Deal intelligence
  • Market intelligence
  • Team coaching
  • Salesforce
  • HubSpot
  • Zoom

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

DEAR Systems

  • Inventory and order management for wholesale and e-commerce sellersnot Gong
  • Manufacturing with bills of materials and material requirements planningnot Gong
  • Syncing stock and orders with Xero or QuickBooks Onlinenot Gong
  • Multi warehouse stock control across unlimited locationsnot Gong

Gong

  • Call analysisnot DEAR Systems
  • Deal forecastingnot DEAR Systems
  • Sales coachingnot DEAR Systems
  • Win/loss analysisnot DEAR Systems

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DEAR Systems

  • DEAR Systems is sold as Cin7 Core and priced on the Cin7 pricing page
  • The $349 per month Standard plan caps sales orders at 6,000 per year, includes 5 users and 2 e-commerce integrations
  • Material requirements planning requires the Pro plan at $599 per month
  • Advanced warehouse management requires the Advanced plan at $1,199 per month
  • Additional users, extra integrations, API access, forecasting and advanced automations all cost extra and are priced by the sales team
  • The Omni enterprise plan is custom priced with no published rate

Gong

  • Pricing not published; custom quotes and high platform fees make budget forecasting difficult
  • Built for sales calls only; limited contact center and multi-channel conversation coverage
  • Forecasting and Engage modules use keyword-based analysis with 20-30 minute processing delay, not generative AI
  • Conversation analysis cannot capture internal buyer meetings or decision-making discussions

Pricing, plan by plan

DEAR Systems

$249/month
  • Standard$249/month
    • 5 users
    • Inventory management
    • Order management
  • Retailing$399/month
    • 10 users
    • POS integration
    • B2B portal

Gong

$1600/user-per-year

No published plan breakdown. See the Gong review.

Which should you pick?

Choose DEAR Systems if

  • You need inventory control.
  • You work on Cloud, Web, Mobile.
  • You also want purchase orders.
DEAR Systems review

Choose Gong if

  • You need call recording.
  • You work on Web, Cloud-based SaaS.
  • You also want ai transcription.
Gong review

Questions people ask

Is DEAR Systems or Gong better?
Neither clearly leads. DEAR Systems starts at $249/month and Gong at $1600/user-per-year, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DEAR Systems or Gong?
DEAR Systems starts at $249/month and Gong at $1600/user-per-year.
Does DEAR Systems or Gong run on more platforms?
DEAR Systems runs on Cloud, Web, Mobile. Gong runs on Web, Cloud-based SaaS.
What is DEAR Systems best used for?
DEAR Systems is most often used for inventory and order management for wholesale and e-commerce sellers, manufacturing with bills of materials and material requirements planning, syncing stock and orders with xero or quickbooks online, multi warehouse stock control across unlimited locations. Of those, inventory and order management for wholesale and e-commerce sellers and manufacturing with bills of materials and material requirements planning are not what Gong is typically brought in for.
What can DEAR Systems do that Gong cannot?
DEAR Systems covers Inventory control, Purchase orders, Sales orders, Manufacturing. Gong covers Call recording, AI transcription, Deal intelligence, Market intelligence. Both handle Web support.

Answered from the vendors’ own pages

Gong: How much does Gong cost?

Gong pricing starts around $1,600 per user per year, with a mandatory platform fee of $5,000-$50,000 annually. Exact pricing is custom and requires a sales consultation.

Source
Gong: Does Gong integrate with Salesforce?

Yes. Gong integrates with Salesforce via REST API to import account data and export conversation summaries, enabling searchable calls by CRM fields.

Source
Gong: What conversations can Gong capture?

Gong was built primarily for sales call analysis and captures calls through integrations with major dialer systems. Coverage for contact center and multi-channel conversations is limited.

Source
Gong: Does Gong have an on-premise option?

Gong is a cloud-based SaaS platform without an on-premise deployment option. All conversation analysis and storage occurs in Gong's cloud infrastructure.

Source
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