Software · head to head
Bitrix24 vs Cegid

Cegid
Software
French cloud business management software spanning retail, HR, finance and expense management
- From
- On request
- Rated
- -
The short version
- Only Bitrix24 has a free tier, so it costs nothing to try first.
- Each has a real cost: Bitrix24 the free plan is limited to 2 users and 5 GB of storage; Cegid no pricing is published for any product line (Cegid Retail, Cegid HR, Cegid Notilus); every call to action leads to a Contact Us sales form rather than a figure or a self-serve checkout
Where they differ
Only the attributes on which Bitrix24 and Cegid actually diverge.
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Bitrix24
- Contact management
- Sales pipeline
- Service desk
- Project management
- Chat
- Automation
- Mobile app
- Slack
Only in Cegid
Nothing recorded that Bitrix24 does not also cover.
What people use each for
The jobs each tool is most often brought in to do.
Bitrix24
- CRM and sales pipeline management for a small businessnot Cegid
- Team chat, tasks and project management in one suitenot Cegid
- Telephony and email integrated with customer recordsnot Cegid
- Document storage and collaborationnot Cegid
- Workflow automation and HR records on the higher tiersnot Cegid
Cegid
No use cases recorded yet. See the Cegid review.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Bitrix24
- The free plan is limited to 2 users and 5 GB of storage
- Plans are flat-rate blocks with hard user ceilings, so exceeding 5, 50 or 100 users means jumping a tier rather than adding a seat
- Monthly billing is roughly 40 percent dearer than annual, at $69 against $49 on Basic
- Sales automation and invoicing need Standard at $99 a month, and workflow automation and HR need Professional at $199
- SOC compliance and the 99.95 percent SLA are Enterprise only, from $399 a month
Cegid
- No pricing is published for any product line (Cegid Retail, Cegid HR, Cegid Notilus); every call to action leads to a Contact Us sales form rather than a figure or a self-serve checkout
- The suite is split across separately branded products (Retail, HR, Notilus, Pulse) rather than a single unified plan, so buyers must evaluate each module's quote separately
Pricing, plan by plan
Bitrix24
Free- FreeFree
- Up to 12 users
- Basic CRM
- Chat
- Basic$39/month
- Everything in Free
- Sales automation
- Customer portal
- Standard$99/month
- Everything in Basic
- Advanced automation
- Custom fields
- Professional$199/month
- Everything in Standard
- Dedicated support
Cegid
On requestNo published plan breakdown. See the Cegid review.
Which should you pick?
Choose Bitrix24 if
- You need contact management.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want sales pipeline.
Choose Cegid if
Nothing in the data separates Cegid from Bitrix24 on the points above - pick on price and on how each one feels to use.
Questions people ask
- Is Bitrix24 or Cegid better?
- Neither clearly leads. Bitrix24 starts at Free and Cegid at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Bitrix24 or Cegid?
- Bitrix24 has a free tier; the other does not. Paid plans start at Free for Bitrix24 and On request for Cegid.
- Does Bitrix24 or Cegid run on more platforms?
- Bitrix24 runs on Web, Ios, Android. Cegid runs on Web.
- Can I use Bitrix24 for free?
- Yes. Bitrix24 has a free tier, so you can try it without paying. Cegid starts at On request.
- What is Bitrix24 best used for?
- Bitrix24 is most often used for crm and sales pipeline management for a small business, team chat, tasks and project management in one suite, telephony and email integrated with customer records, document storage and collaboration. Of those, crm and sales pipeline management for a small business and team chat, tasks and project management in one suite are not what Cegid is typically brought in for.
- What can Bitrix24 do that Cegid cannot?
- Bitrix24 covers Contact management, Sales pipeline, Service desk, Project management.
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