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Software · head to head

Capsule CRM vs DEAR Systems

Capsule CRM logo

Capsule CRM

Software

The customer relationship management CRM

From
Free
Rated
-
Full reviewWebsite
DEAR Systems logo

DEAR Systems

Software

Cloud inventory management for growing businesses

From
$249/month
Rated
-
Full reviewWebsite

The short version

  • Only Capsule CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; DEAR Systems dEAR Systems is sold as Cin7 Core and priced on the Cin7 pricing page

Where they differ

Only the attributes on which Capsule CRM and DEAR Systems actually diverge.

Attributes where Capsule CRM and DEAR Systems differ
AttributeCapsule CRMDEAR Systems
Starting priceFree$249/month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWebCloud, Web, Mobile
FoundedUnknown2012

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule CRM

Nothing recorded that DEAR Systems does not also cover.

Only in DEAR Systems

  • Inventory control
  • Purchase orders
  • Sales orders
  • Manufacturing
  • Accounting integration
  • Xero
  • QuickBooks
  • Shopify

What people use each for

The jobs each tool is most often brought in to do.

Capsule CRM

No use cases recorded yet. See the Capsule CRM review.

DEAR Systems

  • Inventory and order management for wholesale and e-commerce sellersnot Capsule CRM
  • Manufacturing with bills of materials and material requirements planningnot Capsule CRM
  • Syncing stock and orders with Xero or QuickBooks Onlinenot Capsule CRM
  • Multi warehouse stock control across unlimited locationsnot Capsule CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

DEAR Systems

  • DEAR Systems is sold as Cin7 Core and priced on the Cin7 pricing page
  • The $349 per month Standard plan caps sales orders at 6,000 per year, includes 5 users and 2 e-commerce integrations
  • Material requirements planning requires the Pro plan at $599 per month
  • Advanced warehouse management requires the Advanced plan at $1,199 per month
  • Additional users, extra integrations, API access, forecasting and advanced automations all cost extra and are priced by the sales team
  • The Omni enterprise plan is custom priced with no published rate

Pricing, plan by plan

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

DEAR Systems

$249/month
  • Standard$249/month
    • 5 users
    • Inventory management
    • Order management
  • Retailing$399/month
    • 10 users
    • POS integration
    • B2B portal

Which should you pick?

Choose Capsule CRM if

  • You want to start without paying.
Capsule CRM review

Choose DEAR Systems if

  • You need inventory control.
  • You work on Cloud, Web, Mobile.
  • You also want purchase orders.
DEAR Systems review

Questions people ask

Is Capsule CRM or DEAR Systems better?
Neither clearly leads. Capsule CRM starts at Free and DEAR Systems at $249/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule CRM or DEAR Systems?
Capsule CRM has a free tier; the other does not. Paid plans start at Free for Capsule CRM and $249/month for DEAR Systems.
Does Capsule CRM or DEAR Systems run on more platforms?
Capsule CRM runs on Web. DEAR Systems runs on Cloud, Web, Mobile.
Can I use Capsule CRM for free?
Yes. Capsule CRM has a free tier, so you can try it without paying. DEAR Systems starts at $249/month.
What can Capsule CRM do that DEAR Systems cannot?
DEAR Systems covers Inventory control, Purchase orders, Sales orders, Manufacturing.
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Related pages

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