Healthcare · head to head
BetterHelp vs BetterUp
The short version
- Each has a real cost: BetterHelp pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations; BetterUp no pricing page or published pricing information available
- They diverge on capability: BetterHelp covers Video Sessions, BetterUp covers 1-on-1 coaching.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which BetterHelp and BetterUp actually diverge.
| Attribute | BetterHelp | BetterUp |
|---|---|---|
| Starting price | $50/week | On request |
| Platforms | Web, iOS, Android | Web, Ios, Android, Api |
| Category | Healthcare | Employee Engagement |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), founded (2013).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in BetterHelp
- Video Sessions
- Phone Sessions
- Messaging
- Journaling
- Worksheets
- Cloud deployment
- Web support
- Mobile support
Only in BetterUp
- 1-on-1 coaching
- Mental health support
- Leadership development
- AI-powered matching
- Progress tracking
- Team analytics
- Mobile coaching
- Skill assessments
Both cover
- HIPAA
What people use each for
The jobs each tool is most often brought in to do.
BetterHelp
- Online therapy with licensed mental health professionalsnot BetterUp
- Flexible scheduling with messaging, video, phone, and live chat optionsnot BetterUp
- Access to 150+ worksheets and therapy support modulesnot BetterUp
- Weekly free group seminars with expert therapistsnot BetterUp
BetterUp
- One-to-one professional coaching provided as an employee benefitnot BetterHelp
- Manager development programmesnot BetterHelp
- Leadership development at enterprise scalenot BetterHelp
- Measuring coaching impact across a workforcenot BetterHelp
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
BetterHelp
- Pricing from $50-$90 per week billed every 4 weeks with location and therapist availability variations
- Not suitable for minors or those under legal guardianship
- Cannot provide official diagnoses, fulfill court orders, or prescribe medication
- Requires reliable internet access; not appropriate for emergency or crisis situations
BetterUp
- No pricing page or published pricing information available
- Vendor requires demo request or direct sales contact for pricing
- No public tiers or feature comparison by price level
Pricing, plan by plan
BetterHelp
$50/week- Standard$50/week
- Messaging, live chat, phone sessions, video conferencing
- 150+ digital worksheets
- Access to 20+ weekly group seminars
BetterUp
On request- Care$undefined/month
- Mental health coaching
- Stress management
- Work-life balance
- Coaching$undefined/month
- 1-on-1 coaching
- Leadership development
- Career growth
- Enterprise$undefined/month
- All coaching tiers
- Executive coaching
- Team coaching
Which should you pick?
Choose BetterHelp if
- You need video sessions.
- You work on Web, iOS, Android.
- You also want phone sessions.
Choose BetterUp if
- You need 1-on-1 coaching.
- You work on Web, Ios, Android, Api.
- You also want mental health support.
Questions people ask
- Is BetterHelp or BetterUp better?
- Neither clearly leads. BetterHelp starts at $50/week and BetterUp at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, BetterHelp or BetterUp?
- BetterHelp starts at $50/week and BetterUp at On request.
- Does BetterHelp or BetterUp run on more platforms?
- BetterHelp runs on Web, iOS, Android. BetterUp runs on Web, Ios, Android, Api.
- What is BetterHelp best used for?
- BetterHelp is most often used for online therapy with licensed mental health professionals, flexible scheduling with messaging, video, phone, and live chat options, access to 150+ worksheets and therapy support modules, weekly free group seminars with expert therapists. Of those, online therapy with licensed mental health professionals and flexible scheduling with messaging, video, phone, and live chat options are not what BetterUp is typically brought in for.
- What can BetterHelp do that BetterUp cannot?
- BetterHelp covers Video Sessions, Phone Sessions, Messaging, Journaling. BetterUp covers 1-on-1 coaching, Mental health support, Leadership development, AI-powered matching. Both handle HIPAA.
Answered from the vendors’ own pages
BetterHelp: How much does BetterHelp cost per week?
BetterHelp costs between $50 and $90 per week, with the actual price determined by your location, therapist availability, and therapist preference. Charges are billed every 4 weeks rather than weekly despite per-week pricing.
SourceBetterUp: How is BetterUp priced?
BetterUp does not publish pricing on their website. They use a custom pricing model requiring direct contact with their sales team to receive quotes tailored to organizational needs.
SourceBetterHelp: What does BetterHelp subscription include?
BetterHelp includes access to therapy via messaging, live chat, phone sessions, and video conferencing. Subscribers receive 150+ digital worksheets and free access to 20+ weekly group seminars led by expert therapists on various mental health topics.
SourceBetterUp: Are there different BetterUp plans for small versus enterprise organizations?
BetterUp offers products for different use cases (Lead, Manage, Grow, Ready) but does not publicly disclose tier-specific pricing or plan structures. Custom quotes are required.
SourceBetterHelp: Can you cancel BetterHelp anytime?
Members can cancel their BetterHelp subscription at any time without penalties or restrictions. Cancellation is flexible with no long-term commitment required.
SourceBetterUp: What is the best way to request BetterUp pricing information?
Organizations can request pricing by using the Request a Demo or Contact Sales options prominently displayed on BetterUp's website to connect with their sales team.
SourceBetterUp: Does BetterUp offer a free trial to evaluate the platform?
BetterUp does not publicly disclose free trial availability or terms on their homepage. Prospects must contact sales to inquire about trial options.
SourceRelated pages
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- BetterUp vs Headspace
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- BetterUp vs Athenahealth
- BetterUp vs GoodRx
- BetterUp vs Ginger
- BetterUp vs SimplePractice
- BetterUp vs TherapyNotes
- BetterUp vs TheraNest
- BetterUp vs Lyra Health
- BetterUp vs Meru Health
- BetterUp vs ChiroTouch
- BetterUp vs Doctolib
- BetterUp vs Doximity
- BetterUp vs eClinicalWorks
- BetterUp vs Cerner PowerWorks
- BetterUp vs eClinicalWorks Prime
- BetterUp vs Qualtrics EmployeeXM
- BetterUp vs Betterworks
- BetterUp vs Workhuman
- BetterUp vs Simpplr
- BetterUp vs Peakon by Workday
- BetterUp vs Limeade
- BetterUp vs Firstup
- BetterUp vs Staffbase
- BetterUp vs Humu
- BetterUp vs Perceptyx
- BetterUp vs Quantum Workplace
- BetterUp vs Kazoo
- BetterUp vs Leapsome
- BetterUp vs Mo
- BetterUp vs O.C. Tanner
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