Employee Engagement · head to head
BetterUp vs Lyra Health

Lyra Health
Healthcare
Employer purchased mental health benefit with a curated provider network and measurement based care
- From
- On request
- Rated
- -
The short version
- Each has a real cost: BetterUp no pricing page or published pricing information available; Lyra Health covered sessions per member per year are set in the employer contract and vary widely between clients, so employees at two companies both using Lyra can receive very different benefits and the number is never published.
- They diverge on capability: BetterUp covers 1-on-1 coaching, Lyra Health covers Curated provider network.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which BetterUp and Lyra Health actually diverge.
| Attribute | BetterUp | Lyra Health |
|---|---|---|
| Pricing model | subscription | quote |
| Platforms | Web, Ios, Android, Api | Web, iOS, Android |
| Category | Employee Engagement | Healthcare |
| Founded | 2013 | Unknown |
Identical on both: starting price (On request), free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in BetterUp
- 1-on-1 coaching
- Mental health support
- Leadership development
- AI-powered matching
- Progress tracking
- Team analytics
- Mobile coaching
- Skill assessments
Only in Lyra Health
- Curated provider network
- Measurement based care
- Self guided digital programmes
- Coaching tier
- Dependant and household coverage
- Higher acuity pathways
- Employer reporting
- Global delivery
What people use each for
The jobs each tool is most often brought in to do.
BetterUp
- One-to-one professional coaching provided as an employee benefitnot Lyra Health
- Manager development programmesnot Lyra Health
- Leadership development at enterprise scalenot Lyra Health
- Measuring coaching impact across a workforcenot Lyra Health
Lyra Health
- An employer whose legacy employee assistance programme has utilisation in the low single digits and cannot demonstrate any clinical outcomenot BetterUp
- A company with a distributed workforce needing therapist availability outside major metropolitan areas where the health plan network is thinnot BetterUp
- An employer wanting behavioural health outcomes measured with validated instruments so the benefit can be evaluated rather than merely offerednot BetterUp
- A multinational standardising mental health support across several countries under one contract and one reporting viewnot BetterUp
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
BetterUp
- No pricing page or published pricing information available
- Vendor requires demo request or direct sales contact for pricing
- No public tiers or feature comparison by price level
Lyra Health
- Covered sessions per member per year are set in the employer contract and vary widely between clients, so employees at two companies both using Lyra can receive very different benefits and the number is never published.
- When a member exhausts the employer funded session allowance, care transitions to the health plan network with its deductibles and copayments, or ends, and this handover is the most common source of employee dissatisfaction with the benefit.
- The per employee per month fee is charged across the whole eligible population regardless of use, so an employer with low utilisation pays for the entire workforce to serve a small fraction of it.
- Lyra costs materially more than a traditional employee assistance programme, and the business case depends on utilisation rising enough to justify the difference, which is not guaranteed by the contract.
- International coverage is real but uneven, and a multinational will find provider depth and language availability in secondary markets well below what is available in the United States, which undermines the single global standard the contract implies.
Pricing, plan by plan
BetterUp
On request- Care$undefined/month
- Mental health coaching
- Stress management
- Work-life balance
- Coaching$undefined/month
- 1-on-1 coaching
- Leadership development
- Career growth
- Enterprise$undefined/month
- All coaching tiers
- Executive coaching
- Team coaching
Lyra Health
On request- Lyra Health$undefined/year
- Per employee per month fee across the eligible population, quoted not published
- Covered sessions per member per year negotiated separately and varying widely by client
- Dependant and household eligibility affects the rate
Which should you pick?
Choose BetterUp if
- You need 1-on-1 coaching.
- You work on Web, Ios, Android, Api.
- You also want mental health support.
Choose Lyra Health if
- You need curated provider network.
- You work on Web, iOS, Android.
- You also want measurement based care.
Questions people ask
- Is BetterUp or Lyra Health better?
- Neither clearly leads. BetterUp starts at On request and Lyra Health at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, BetterUp or Lyra Health?
- BetterUp starts at On request and Lyra Health at On request.
- Does BetterUp or Lyra Health run on more platforms?
- BetterUp runs on Web, Ios, Android, Api. Lyra Health runs on Web, iOS, Android.
- What is BetterUp best used for?
- BetterUp is most often used for one-to-one professional coaching provided as an employee benefit, manager development programmes, leadership development at enterprise scale, measuring coaching impact across a workforce. Of those, one-to-one professional coaching provided as an employee benefit and manager development programmes are not what Lyra Health is typically brought in for.
- What can BetterUp do that Lyra Health cannot?
- BetterUp covers 1-on-1 coaching, Mental health support, Leadership development, AI-powered matching. Lyra Health covers Curated provider network, Measurement based care, Self guided digital programmes, Coaching tier.
Answered from the vendors’ own pages
BetterUp: How is BetterUp priced?
BetterUp does not publish pricing on their website. They use a custom pricing model requiring direct contact with their sales team to receive quotes tailored to organizational needs.
SourceLyra Health: How is Lyra priced?
Per employee per month across the eligible population, billed to the employer. The rate is quoted, never published, and depends on headcount, dependant eligibility and the contracted session allowance.
BetterUp: Are there different BetterUp plans for small versus enterprise organizations?
BetterUp offers products for different use cases (Lead, Manage, Grow, Ready) but does not publicly disclose tier-specific pricing or plan structures. Custom quotes are required.
SourceLyra Health: How many therapy sessions do employees get?
It depends entirely on what the employer bought. Session allowances vary widely between clients, so ask your benefits team for the contracted number rather than assuming a standard.
BetterUp: What is the best way to request BetterUp pricing information?
Organizations can request pricing by using the Request a Demo or Contact Sales options prominently displayed on BetterUp's website to connect with their sales team.
SourceLyra Health: Who pays, the employer or the health plan?
The employer pays the per employee per month fee and funds the covered sessions. After the allowance is exhausted, cost typically shifts to the health plan and the member.
BetterUp: Does BetterUp offer a free trial to evaluate the platform?
BetterUp does not publicly disclose free trial availability or terms on their homepage. Prospects must contact sales to inquire about trial options.
SourceLyra Health: Is there a minimum headcount?
Lyra does not publish one, but it sells primarily to mid sized and large employers and the commercial model does not suit small companies.
Related pages
More on Lyra Health
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