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Basecamp vs Salesforce

Basecamp logo

Basecamp

All industries

Project management & team collaboration software

From
Free
Rated
-
Full reviewWebsite
Salesforce logo

Salesforce

All industries

World's #1 CRM

From
$25/month
Rated
-
Full reviewWebsite

The short version

  • Only Basecamp has a free tier, so it costs nothing to try first.
  • Each has a real cost: Basecamp the free tier allows one project and 1 GB of storage; Salesforce sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually
  • They diverge on capability: Basecamp covers Message boards, Salesforce covers Contact management.

Where they differ

Only the attributes on which Basecamp and Salesforce actually diverge.

Attributes where Basecamp and Salesforce differ
AttributeBasecampSalesforce
Starting priceFree$25/month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWebWeb, Ios, Android, Api
Founded20041999

Identical on both: user rating (Not yet rated), category (All industries).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Basecamp

  • Message boards
  • To-do lists
  • Schedules
  • Documents & files
  • Group chat
  • Check-in questions
  • Hill Charts
  • Email forwards

Only in Salesforce

  • Contact management
  • Opportunity management
  • Lead management
  • Reports & dashboards
  • Email integration
  • Workflow automation
  • Mobile access
  • AppExchange

Both cover

  • Slack
  • SOC2

What people use each for

The jobs each tool is most often brought in to do.

Basecamp

  • Project management for a small team in one placenot Salesforce
  • Message boards and chat alongside to-dosnot Salesforce
  • Client collaboration, since guests are not chargednot Salesforce
  • Flat-rate project management for a larger team on Pro Unlimitednot Salesforce

Salesforce

  • Sales managementnot Basecamp
  • Customer servicenot Basecamp
  • Marketing automationnot Basecamp
  • Lead generationnot Basecamp
  • Analytics & reportingnot Basecamp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Basecamp

  • The free tier allows one project and 1 GB of storage
  • Pro is $15 per user per month, so cost scales with headcount unlike the flat Pro Unlimited at $299 a month billed annually
  • Storage beyond the plan costs $50 a month per additional terabyte
  • Timesheet and the Admin Pro Pack are paid upgrades on Pro and only bundled with Pro Unlimited

Salesforce

  • Sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually

Pricing, plan by plan

Basecamp

Free

No published plan breakdown. See the Basecamp review.

Salesforce

$25/month
  • Essentials$25/month
    • Account & contact management
    • Opportunity tracking
    • Lead management
  • Professional$80/month
    • Everything in Essentials
    • Complete CRM
    • Lead scoring
  • Enterprise$165/month
    • Everything in Professional
    • Workflow automation
    • Advanced analytics
  • Unlimited$330/month
    • Everything in Enterprise
    • Unlimited customizations
    • 24/7 support

Which should you pick?

Choose Basecamp if

  • You need message boards.
  • You want to start without paying.
  • You also want to-do lists.
Basecamp review

Choose Salesforce if

  • You need contact management.
  • You work on Web, Ios, Android, Api.
  • You also want opportunity management.
Salesforce review

Questions people ask

Is Basecamp or Salesforce better?
Neither clearly leads. Basecamp starts at Free and Salesforce at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Basecamp or Salesforce?
Basecamp has a free tier; the other does not. Paid plans start at Free for Basecamp and $25/month for Salesforce.
Does Basecamp or Salesforce run on more platforms?
Basecamp runs on Web. Salesforce runs on Web, Ios, Android, Api.
Can I use Basecamp for free?
Yes. Basecamp has a free tier, so you can try it without paying. Salesforce starts at $25/month.
What is Basecamp best used for?
Basecamp is most often used for project management for a small team in one place, message boards and chat alongside to-dos, client collaboration, since guests are not charged, flat-rate project management for a larger team on pro unlimited. Of those, project management for a small team in one place and message boards and chat alongside to-dos are not what Salesforce is typically brought in for.
What can Basecamp do that Salesforce cannot?
Basecamp covers Message boards, To-do lists, Schedules, Documents & files. Salesforce covers Contact management, Opportunity management, Lead management, Reports & dashboards. Both handle Slack, SOC2.
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