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Software · head to head

Basecamp vs Freshsales

Basecamp logo

Basecamp

Software

Project management & team collaboration software

From
Free
Rated
-
Full reviewWebsite
F

Freshsales

Software

Smart CRM for growing businesses

From
$19/month
Rated
-
Full reviewWebsite

The short version

  • Only Basecamp has a free tier, so it costs nothing to try first.
  • Each has a real cost: Basecamp the free tier allows one project and 1 GB of storage; Freshsales contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • They diverge on capability: Basecamp covers Message boards, Freshsales covers Contact management.

Where they differ

Only the attributes on which Basecamp and Freshsales actually diverge.

Attributes where Basecamp and Freshsales differ
AttributeBasecampFreshsales
Starting priceFree$19/month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWebWeb, Ios, Android
Founded20042010

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Basecamp

  • Message boards
  • To-do lists
  • Schedules
  • Documents & files
  • Group chat
  • Check-in questions
  • Hill Charts
  • Email forwards

Only in Freshsales

  • Contact management
  • Lead scoring
  • Sales pipeline
  • Activity tracking
  • Email sync
  • AI insights
  • Workflow automation
  • Gmail

Both cover

  • Slack
  • SOC2
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Basecamp

  • Project management for a small team in one placenot Freshsales
  • Message boards and chat alongside to-dosnot Freshsales
  • Client collaboration, since guests are not chargednot Freshsales
  • Flat-rate project management for a larger team on Pro Unlimitednot Freshsales

Freshsales

  • Sales CRM with built in email, phone and chatnot Basecamp
  • Managing deals, pipelines and sales sequencesnot Basecamp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Basecamp

  • The free tier allows one project and 1 GB of storage
  • Pro is $15 per user per month, so cost scales with headcount unlike the flat Pro Unlimited at $299 a month billed annually
  • Storage beyond the plan costs $50 a month per additional terabyte
  • Timesheet and the Admin Pro Pack are paid upgrades on Pro and only bundled with Pro Unlimited

Freshsales

  • Contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • Forecasting insights, custom modules, sandbox and audit logs are Enterprise only at $59 per user per month
  • Every published price requires annual billing
  • The Freddy AI agent is billed separately at $49 per 100 sessions
  • Branded documents are a further $19 per user add on
  • No contact limits are stated for any tier on the pricing page

Pricing, plan by plan

Basecamp

Free

No published plan breakdown. See the Basecamp review.

Freshsales

$19/month
  • Starter$19/month
    • Contact & account management
    • Pipeline management
  • Growth$39/month
    • Everything in Starter
    • Sales automation
    • Territory management
  • Pro$65/month
    • Everything in Growth
    • Forecasting
    • Advanced customization

Which should you pick?

Choose Basecamp if

  • You need message boards.
  • You want to start without paying.
  • You also want to-do lists.
Basecamp review

Choose Freshsales if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want lead scoring.
Freshsales review

Questions people ask

Is Basecamp or Freshsales better?
Neither clearly leads. Basecamp starts at Free and Freshsales at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Basecamp or Freshsales?
Basecamp has a free tier; the other does not. Paid plans start at Free for Basecamp and $19/month for Freshsales.
Does Basecamp or Freshsales run on more platforms?
Basecamp runs on Web. Freshsales runs on Web, Ios, Android.
Can I use Basecamp for free?
Yes. Basecamp has a free tier, so you can try it without paying. Freshsales starts at $19/month.
What is Basecamp best used for?
Basecamp is most often used for project management for a small team in one place, message boards and chat alongside to-dos, client collaboration, since guests are not charged, flat-rate project management for a larger team on pro unlimited. Of those, project management for a small team in one place and message boards and chat alongside to-dos are not what Freshsales is typically brought in for.
What can Basecamp do that Freshsales cannot?
Basecamp covers Message boards, To-do lists, Schedules, Documents & files. Freshsales covers Contact management, Lead scoring, Sales pipeline, Activity tracking. Both handle Slack, SOC2, GDPR.
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