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Software · head to head

Basecamp vs Capsule CRM

Basecamp logo

Basecamp

Software

Project management & team collaboration software

From
Free
Rated
-
Full reviewWebsite
Capsule CRM logo

Capsule CRM

Software

The customer relationship management CRM

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Basecamp the free tier allows one project and 1 GB of storage; Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline

Where they differ

Only the attributes on which Basecamp and Capsule CRM actually diverge.

Attributes where Basecamp and Capsule CRM differ
AttributeBasecampCapsule CRM
Founded2004Unknown

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), platforms (Web), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Basecamp

  • Message boards
  • To-do lists
  • Schedules
  • Documents & files
  • Group chat
  • Check-in questions
  • Hill Charts
  • Email forwards

Only in Capsule CRM

Nothing recorded that Basecamp does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Basecamp

  • Project management for a small team in one placenot Capsule CRM
  • Message boards and chat alongside to-dosnot Capsule CRM
  • Client collaboration, since guests are not chargednot Capsule CRM
  • Flat-rate project management for a larger team on Pro Unlimitednot Capsule CRM

Capsule CRM

No use cases recorded yet. See the Capsule CRM review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Basecamp

  • The free tier allows one project and 1 GB of storage
  • Pro is $15 per user per month, so cost scales with headcount unlike the flat Pro Unlimited at $299 a month billed annually
  • Storage beyond the plan costs $50 a month per additional terabyte
  • Timesheet and the Admin Pro Pack are paid upgrades on Pro and only bundled with Pro Unlimited

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

Pricing, plan by plan

Basecamp

Free

No published plan breakdown. See the Basecamp review.

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

Which should you pick?

Choose Basecamp if

  • You need message boards.
  • You want to start without paying.
  • You also want to-do lists.
Basecamp review

Choose Capsule CRM if

  • You want to start without paying.
Capsule CRM review

Questions people ask

Is Basecamp or Capsule CRM better?
Neither clearly leads. Basecamp starts at Free and Capsule CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Basecamp or Capsule CRM?
Basecamp starts at Free and Capsule CRM at Free.
Does Basecamp or Capsule CRM run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use Basecamp for free?
Both have a free tier, so you can try either at no cost before committing.
What is Basecamp best used for?
Basecamp is most often used for project management for a small team in one place, message boards and chat alongside to-dos, client collaboration, since guests are not charged, flat-rate project management for a larger team on pro unlimited. Of those, project management for a small team in one place and message boards and chat alongside to-dos are not what Capsule CRM is typically brought in for.
What can Basecamp do that Capsule CRM cannot?
Basecamp covers Message boards, To-do lists, Schedules, Documents & files.
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Related pages

More on Basecamp

More on Capsule CRM

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