Software · head to head
AutoiPacket vs AutoVitals
The short version
- Each has a real cost: AutoiPacket autoiPacket now trades as iPacket (autoipacket.com redirects to ipacket.us, same legal entity AutoiPacket, LLC of Parkersburg, WV, confirmed by the site footer), and publishes no price anywhere on its site: access is sold only through a booked demo, with four separate named products (iPacket Digital Vehicle Presentations, iPacket Recon, iPacket OnTargeting, and OEM Window Stickers) each gated behind a sales call rather than a published rate (archived 19 November 2025); AutoVitals the Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.
- They diverge on capability: AutoiPacket covers Online showroom, AutoVitals covers Digital inspections.
Where they differ
Only the attributes on which AutoiPacket and AutoVitals actually diverge.
| Attribute | AutoiPacket | AutoVitals |
|---|---|---|
| Starting price | $1500/month | $199/month |
| Platforms | Web, Mobile, Responsive | Web, Mobile, App, Tablet |
| Founded | 2012 | 2011 |
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in AutoiPacket
- Online showroom
- Digital retailing
- Paperless workflow
- Document management
- E-signature integration
- Buyer experience
- Transaction management
- Lender networks
Only in AutoVitals
- Digital inspections
- Photo documentation
- Video capability
- Customer reports
- Shop management
- Work order tracking
- Mobile application
- SMS messaging
Both cover
- Customer portal
- DMS systems
- Payment processors
- Email services
- SSL encryption
- Data encryption
- Secure authentication
What people use each for
The jobs each tool is most often brought in to do.
AutoiPacket
- Dealership Management
- Service Scheduling
- Inventory Management
- Sales Operations
- Customer Relationship
AutoVitals
- Dealership Management
- Service Scheduling
- Inventory Management
- Sales Operations
- Customer Relationship
Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
AutoiPacket
- AutoiPacket now trades as iPacket (autoipacket.com redirects to ipacket.us, same legal entity AutoiPacket, LLC of Parkersburg, WV, confirmed by the site footer), and publishes no price anywhere on its site: access is sold only through a booked demo, with four separate named products (iPacket Digital Vehicle Presentations, iPacket Recon, iPacket OnTargeting, and OEM Window Stickers) each gated behind a sales call rather than a published rate (archived 19 November 2025)
AutoVitals
- The Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.
Pricing, plan by plan
AutoiPacket
$1500/month- Essential$1500/month
- Online showroom
- Digital retailing
- Basic reporting
- Professional$2500/month
- Everything in Essential
- Advanced analytics
- Customer portal
- Enterprise$undefined/month
- Everything in Professional
- Custom integrations
- Dedicated account manager
AutoVitals
$199/month- Essential$199/month
- Digital inspections
- Photo documentation
- Customer reports
- Professional$399/month
- Everything in Essential
- Shop management
- Customer portal
- Enterprise$699/month
- Everything in Professional
- Multi-location
- Custom integration
Which should you pick?
Choose AutoiPacket if
- You need online showroom.
- You work on Web, Mobile, Responsive.
- You also want digital retailing.
Choose AutoVitals if
- You need digital inspections.
- You work on Web, Mobile, App, Tablet.
- You also want photo documentation.
Questions people ask
- Is AutoiPacket or AutoVitals better?
- Neither clearly leads. AutoiPacket starts at $1500/month and AutoVitals at $199/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, AutoiPacket or AutoVitals?
- AutoiPacket starts at $1500/month and AutoVitals at $199/month.
- Does AutoiPacket or AutoVitals run on more platforms?
- AutoiPacket runs on Web, Mobile, Responsive. AutoVitals runs on Web, Mobile, App, Tablet.
- What is AutoiPacket best used for?
- AutoiPacket is most often used for dealership management, service scheduling, inventory management, sales operations.
- What can AutoiPacket do that AutoVitals cannot?
- AutoiPacket covers Online showroom, Digital retailing, Paperless workflow, Document management. AutoVitals covers Digital inspections, Photo documentation, Video capability, Customer reports. Both handle Customer portal, DMS systems, Payment processors, Email services.