Software · head to head
Apttus vs DocuSign
The short version
- Only DocuSign has a free tier, so it costs nothing to try first.
- Each has a real cost: Apttus conga (formerly Apttus) lists Conga CPQ on Salesforce AppExchange, its own publisher listing, starting at $35 USD per user per month, with the page also noting buyers can contact Conga directly for other pricing arrangements; DocuSign expensive pricing with difficult-to-predict costs and billing surprises; higher tiers required for useful features
- They diverge on capability: Apttus covers CPQ, DocuSign covers Electronic signatures.
Where they differ
Only the attributes on which Apttus and DocuSign actually diverge.
Identical on both: platforms (Web), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Apttus
- CPQ
- Contract management
- Pricing optimization
- Revenue recognition
- AI recommendations
- Microsoft Dynamics
- Oracle
Only in DocuSign
- Electronic signatures
- Templates
- Mobile signing
- Audit trail
- Agreement analytics
- Microsoft 365
- Google Workspace
- Ios support
Both cover
- Salesforce
- SAP
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Apttus
- Customer Success
- Quote To Cashnot DocuSign
- Enterprise Cpqnot DocuSign
DocuSign
- Customer Success
- Esignaturesnot Apttus
- Agreement Cloudnot Apttus
Both are used for customer success, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Apttus
- Conga (formerly Apttus) lists Conga CPQ on Salesforce AppExchange, its own publisher listing, starting at $35 USD per user per month, with the page also noting buyers can contact Conga directly for other pricing arrangements
DocuSign
- Expensive pricing with difficult-to-predict costs and billing surprises; higher tiers required for useful features
- Slow customer support response times for billing and account issues, with difficulty reaching human agents
- Limited PDF editing capabilities despite the high price point
- Difficulties canceling subscriptions and deleting accounts with potential for unauthorized charges
- Uploaded signatures cannot be changed after signing in some cases, contradicting official documentation
Pricing, plan by plan
Apttus
$100/month- Professional$100/month
- CPQ
- Contract management
- Pricing engine
- Enterprise$200/month
- AI pricing
- Advanced workflows
- Custom integrations
DocuSign
Free- Personal$10/month
- 5 envelopes per month
- Basic signing
- Standard$25/month
- 100 envelopes per user per year
- Advanced fields
- Business Pro$40/month
- 100 envelopes per user per year
- Bulk send
- Payment collection
Which should you pick?
Choose DocuSign if
- You need electronic signatures.
- You want to start without paying.
- You also want templates.
Questions people ask
- Is Apttus or DocuSign better?
- Neither clearly leads. Apttus starts at $100/month and DocuSign at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Apttus or DocuSign?
- DocuSign has a free tier; the other does not. Paid plans start at $100/month for Apttus and Free for DocuSign.
- Does Apttus or DocuSign run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- Can I use DocuSign for free?
- Yes. DocuSign has a free tier, so you can try it without paying. Apttus starts at $100/month.
- What is Apttus best used for?
- Apttus is most often used for customer success, quote to cash, enterprise cpq. Of those, quote to cash and enterprise cpq are not what DocuSign is typically brought in for.
- What can Apttus do that DocuSign cannot?
- Apttus covers CPQ, Contract management, Pricing optimization, Revenue recognition. DocuSign covers Electronic signatures, Templates, Mobile signing, Audit trail. Both handle Salesforce, SAP, Web support.
Answered from the vendors’ own pages
DocuSign: What are the differences between DocuSign's eSignature and Intelligent Agreement Management (IAM) plans?
eSignature plans focus on document signing starting at $10/month for personal use. IAM plans bundle AI-powered agreement analysis, no-code workflow automation via Maestro, and a smart document repository at higher pricing, designed for enterprise teams managing high volumes of contracts.
SourceDocuSign: Does DocuSign offer a free trial?
Yes, DocuSign offers a free Personal plan at $10/month (billed annually) or $15/month (billed monthly) with limited features, but no trial period for paid plans.
SourceDocuSign: What platforms does DocuSign support?
DocuSign integrates with Microsoft 365 (Outlook, Word, Teams), Salesforce, Workday, and Slack. Documents can be sent and signed through these applications without leaving the platform.
SourceDocuSign: What are the envelope limits on DocuSign's plans?
The Personal plan includes 5 envelopes per month. Standard and Business Pro plans limit to 100 envelopes per user per year. Overages beyond these limits result in additional charges.
SourceDocuSign: Can I cancel my DocuSign subscription?
While DocuSign allows cancellation, users report difficulties reaching support to process cancellations and account deletions, with some experiencing unauthorized charges after attempting to cancel.
SourceRelated pages
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