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Software · head to head

Amwell vs CareStack

A

Amwell

Software

Telehealth platform connecting patients with providers

From
$99/visit
Rated
-
Full reviewWebsite
CareStack logo

CareStack

Software

All-in-One Cloud Dental Software

From
$829/month per location
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; CareStack essentials plan starting price $829/month is per location, not per user
  • They diverge on capability: Amwell covers Video Consultations, CareStack covers Cloud-based platform.

Where they differ

Only the attributes on which Amwell and CareStack actually diverge.

Attributes where Amwell and CareStack differ
AttributeAmwellCareStack
Starting price$99/visit$829/month per location
PlatformsWeb, MobileWeb, Ios, Android
Founded20022015

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amwell

  • Video Consultations
  • Phone Consultations
  • Mental Health Services
  • Prescription Services
  • Digital Prescriptions
  • EHR Systems
  • Health Plans
  • HIPAA

Only in CareStack

  • Cloud-based platform
  • Patient scheduling
  • Clinical charting
  • Revenue cycle management
  • Patient communication
  • Online booking
  • Insurance verification
  • Business intelligence

Both cover

  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Amwell

  • Patient Carenot CareStack
  • Medical Recordsnot CareStack
  • Practice Managementnot CareStack
  • Telehealthnot CareStack

CareStack

  • Dental practice management and patient schedulingnot Amwell
  • Multi-specialty charting and digital imagingnot Amwell
  • Insurance eligibility verification and claims managementnot Amwell
  • AI-powered clinical notes and diagnosis assistancenot Amwell

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amwell

  • Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited

CareStack

  • Essentials plan starting price $829/month is per location, not per user
  • Intelligence plan adds $470/month minimum to base Essentials cost
  • Pricing based on number of locations, chairs, and providers (not per-user)
  • Core charting and imaging capabilities limited to base Essentials plan
  • AI-powered clinical features require Intelligence plan upgrade

Pricing, plan by plan

Amwell

$99/visit
  • On-Demand Visit$99/visit
    • 24/7 availability
    • Board-certified doctors
    • Digital prescriptions

CareStack

$829/month per location

No published plan breakdown. See the CareStack review.

Which should you pick?

Choose Amwell if

  • You need video consultations.
  • You work on Web, Mobile.
  • You also want phone consultations.
Amwell review

Choose CareStack if

  • You need cloud-based platform.
  • You work on Web, Ios, Android.
  • You also want patient scheduling.
CareStack review

Questions people ask

Is Amwell or CareStack better?
Neither clearly leads. Amwell starts at $99/visit and CareStack at $829/month per location, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amwell or CareStack?
Amwell starts at $99/visit and CareStack at $829/month per location.
Does Amwell or CareStack run on more platforms?
Amwell runs on Web, Mobile. CareStack runs on Web, Ios, Android.
What is Amwell best used for?
Amwell is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what CareStack is typically brought in for.
What can Amwell do that CareStack cannot?
Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. CareStack covers Cloud-based platform, Patient scheduling, Clinical charting, Revenue cycle management. Both handle Cloud deployment, Web support.
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