Softwr

Dental · head to head

CareStack vs Doxy.me

CareStack logo

CareStack

Dental

All-in-One Cloud Dental Software

From
$829/month per location
Rated
-
Full reviewWebsite
Doxy.me logo

Doxy.me

Dental

Simple and free telemedicine for healthcare providers

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Doxy.me has a free tier, so it costs nothing to try first.
  • Each has a real cost: CareStack essentials plan starting price $829/month is per location, not per user; Doxy.me free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
  • They diverge on capability: CareStack covers Cloud-based platform, Doxy.me covers Video Visits.

Where they differ

Only the attributes on which CareStack and Doxy.me actually diverge.

Attributes where CareStack and Doxy.me differ
AttributeCareStackDoxy.me
Starting price$829/month per locationFree
Pricing modelsubscriptionUnknown
Free tierNoYes
CategoryDentalUnknown
Founded20152013

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CareStack

  • Cloud-based platform
  • Patient scheduling
  • Clinical charting
  • Revenue cycle management
  • Patient communication
  • Online booking
  • Insurance verification
  • Business intelligence

Only in Doxy.me

  • Video Visits
  • Waiting Room
  • Screen Sharing
  • File Sharing
  • EHR Systems
  • HIPAA
  • BAA

Both cover

  • HIPAA Compliant
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

CareStack

  • Dental practice management and patient schedulingnot Doxy.me
  • Multi-specialty charting and digital imagingnot Doxy.me
  • Insurance eligibility verification and claims managementnot Doxy.me
  • AI-powered clinical notes and diagnosis assistancenot Doxy.me

Doxy.me

  • Patient Carenot CareStack
  • Medical Recordsnot CareStack
  • Practice Managementnot CareStack
  • Telehealthnot CareStack

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CareStack

  • Essentials plan starting price $829/month is per location, not per user
  • Intelligence plan adds $470/month minimum to base Essentials cost
  • Pricing based on number of locations, chairs, and providers (not per-user)
  • Core charting and imaging capabilities limited to base Essentials plan
  • AI-powered clinical features require Intelligence plan upgrade

Doxy.me

  • Free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
  • Occasional connection glitches and dropped sessions reported by some users
  • Poor video quality and lag in rural or low-bandwidth areas

Pricing, plan by plan

CareStack

$829/month per location

No published plan breakdown. See the CareStack review.

Doxy.me

Free
  • FreeFree
    • Unlimited call minutes
    • HIPAA compliance
    • One-on-one sessions only
  • Professional$35/month
    • HD video
    • Screen sharing
    • Group calls
  • Clinic$50/month
    • HD video
    • Screen sharing
    • Group calls

Which should you pick?

Choose CareStack if

  • You need cloud-based platform.
  • You work on Web, Ios, Android.
  • You also want patient scheduling.
CareStack review

Choose Doxy.me if

  • You need video visits.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want waiting room.
Doxy.me review

Questions people ask

Is CareStack or Doxy.me better?
Neither clearly leads. CareStack starts at $829/month per location and Doxy.me at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CareStack or Doxy.me?
Doxy.me has a free tier; the other does not. Paid plans start at $829/month per location for CareStack and Free for Doxy.me.
Does CareStack or Doxy.me run on more platforms?
CareStack runs on Web, Ios, Android. Doxy.me runs on Web, iOS, Android.
Can I use Doxy.me for free?
Yes. Doxy.me has a free tier, so you can try it without paying. CareStack starts at $829/month per location.
What is CareStack best used for?
CareStack is most often used for dental practice management and patient scheduling, multi-specialty charting and digital imaging, insurance eligibility verification and claims management, ai-powered clinical notes and diagnosis assistance. Of those, dental practice management and patient scheduling and multi-specialty charting and digital imaging are not what Doxy.me is typically brought in for.
What can CareStack do that Doxy.me cannot?
CareStack covers Cloud-based platform, Patient scheduling, Clinical charting, Revenue cycle management. Doxy.me covers Video Visits, Waiting Room, Screen Sharing, File Sharing. Both handle HIPAA Compliant, Cloud deployment, Web support.

Answered from the vendors’ own pages

Doxy.me: How much does Doxy.me cost?

Doxy.me offers a free plan with HIPAA compliance, Professional plan at $35 per provider per month, and Clinic plan at $50 per provider per month. Enterprise pricing available on request.

Source
Doxy.me: Does the free plan include all features?

The free Doxy.me plan includes unlimited call minutes and HIPAA compliance. Advanced features like group calls, HD video, and screen sharing require paid plans.

Source
Doxy.me: Do patients need to create an account to join a session?

No, Doxy.me allows you to offer secure sessions without requiring clients to create accounts, with a customizable waiting room experience.

Source
Doxy.me: Is Doxy.me HIPAA compliant?

Yes, Doxy.me is HIPAA compliant with a signed Business Associate Agreement, available on both free and paid plans.

Source
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Related pages

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