Softwr

Dental · head to head

CareStack vs Practice-Web

CareStack logo

CareStack

Dental

All-in-One Cloud Dental Software

From
$829/month per location
Rated
-
Practice-Web logo

Practice-Web

Dental

Web-Based Dental Practice Management

From
$149/month
Rated
-

The short version

  • Each has a real cost: CareStack essentials plan starting price $829/month is per location, not per user; Practice-Web each dentist beyond 3 adds $20 per month to the practice management subscription
  • They diverge on capability: CareStack covers Cloud-based platform, Practice-Web covers Web-based scheduling.

Where they differ

Only the attributes on which CareStack and Practice-Web actually diverge.

Attributes where CareStack and Practice-Web differ
AttributeCareStackPractice-Web
Starting price$829/month per location$149/month
Founded20152008

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Dental).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CareStack

  • Cloud-based platform
  • Patient scheduling
  • Clinical charting
  • Revenue cycle management
  • Patient communication
  • Online booking
  • Insurance verification
  • Business intelligence

Only in Practice-Web

  • Web-based scheduling
  • Digital charting
  • Patient portal
  • Mobile app
  • Insurance management
  • Billing integration
  • SMS reminders
  • Basic analytics

Both cover

  • QuickBooks
  • HIPAA Compliant
  • Cloud deployment
  • Web support
  • Ios support

What people use each for

The jobs each tool is most often brought in to do.

CareStack

  • Dental practice management and patient schedulingnot Practice-Web
  • Multi-specialty charting and digital imagingnot Practice-Web
  • Insurance eligibility verification and claims managementnot Practice-Web
  • AI-powered clinical notes and diagnosis assistancenot Practice-Web

Practice-Web

  • Dental practice management including charting, treatment plans and billingnot CareStack
  • Running patient texting, reminders and online scheduling for a dental officenot CareStack
  • Submitting dental insurance claims and checking eligibility electronicallynot CareStack

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CareStack

  • Essentials plan starting price $829/month is per location, not per user
  • Intelligence plan adds $470/month minimum to base Essentials cost
  • Pricing based on number of locations, chairs, and providers (not per-user)
  • Core charting and imaging capabilities limited to base Essentials plan
  • AI-powered clinical features require Intelligence plan upgrade

Practice-Web

  • Each dentist beyond 3 adds $20 per month to the practice management subscription
  • The first office plan is $179 per month for the first 12 months and then $129 per month, against regular rates of $199 and $149
  • Migrating from existing practice management software costs a one-off $1,195 database conversion fee
  • Additional intensive web-based training is billed at $75 per hour
  • Two-way texting is a separate $90 per month add-on that includes 2,000 outgoing texts per month, with additional outgoing texts at 5 cents each
  • Mass email marketing is a separate $35 per month add-on covering up to 5,000 patients, with each additional block of 5,000 costing $20 per month, and it requires a texting subscription
  • Online scheduling, Smart Caller ID, online patient reviews, tablet patient forms and teledentistry are each separately priced monthly add-ons
  • ePrescribing is charged per provider at $59 per month plus a $99 setup fee
  • Electronic claims are billed at $0.39 per claim plus $25 per month for attachments and $20 per month for real-time eligibility checks, through third party DentalXChange
  • Support renewal carries a 12-month minimum term
  • Patient payment plans through DocPay charge the patient $3 per payment, or 1% plus $1 per payment for guaranteed plans

Pricing, plan by plan

CareStack

$829/month per location

No published plan breakdown. See the CareStack review.

Practice-Web

$149/month
  • Basic$149/month
    • Scheduling
    • Charting
    • Patient portal
  • Premium$249/month
    • Advanced scheduling
    • Complete charting
    • Insurance management

Which should you pick?

Choose CareStack if

  • You need cloud-based platform.
  • You work on Web, Ios, Android.
  • You also want patient scheduling.

Choose Practice-Web if

  • You need web-based scheduling.
  • You work on Web, Ios, Android.
  • You also want digital charting.

Questions people ask

Is CareStack or Practice-Web better?
Neither clearly leads. CareStack starts at $829/month per location and Practice-Web at $149/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CareStack or Practice-Web?
CareStack starts at $829/month per location and Practice-Web at $149/month.
Does CareStack or Practice-Web run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is CareStack best used for?
CareStack is most often used for dental practice management and patient scheduling, multi-specialty charting and digital imaging, insurance eligibility verification and claims management, ai-powered clinical notes and diagnosis assistance. Of those, dental practice management and patient scheduling and multi-specialty charting and digital imaging are not what Practice-Web is typically brought in for.
What can CareStack do that Practice-Web cannot?
CareStack covers Cloud-based platform, Patient scheduling, Clinical charting, Revenue cycle management. Practice-Web covers Web-based scheduling, Digital charting, Patient portal, Mobile app. Both handle QuickBooks, HIPAA Compliant, Cloud deployment, Web support.

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