Dental · head to head
CareStack vs Dentally
The short version
- Only Dentally has a free tier, so it costs nothing to try first.
- Each has a real cost: CareStack essentials plan starting price $829/month is per location, not per user; Dentally pricing is per site and scales with the number of surgeries: Starter is £125 a month at 3 surgeries but £575 a month at 9
- They diverge on capability: CareStack covers Cloud-based platform, Dentally covers Cloud scheduling.
Where they differ
Only the attributes on which CareStack and Dentally actually diverge.
Identical on both: pricing model (subscription), platforms (Web, Ios, Android), user rating (Not yet rated), category (Dental), founded (2015).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in CareStack
- Cloud-based platform
- Patient scheduling
- Clinical charting
- Revenue cycle management
- Online booking
- Insurance verification
- Business intelligence
- Pearl AI
Only in Dentally
- Cloud scheduling
- Digital charting
- Patient portal
- SMS/Email reminders
- Imaging support
- Treatment planning
- Mobile app
- Dolphin
Both cover
- Patient communication
- DEXIS
- Carestream
- HIPAA Compliant
- Cloud deployment
- Web support
- Ios support
What people use each for
The jobs each tool is most often brought in to do.
CareStack
- Dental practice management and patient schedulingnot Dentally
- Multi-specialty charting and digital imagingnot Dentally
- Insurance eligibility verification and claims managementnot Dentally
- AI-powered clinical notes and diagnosis assistancenot Dentally
Dentally
- Cloud dental practice management for UK NHS and private practicesnot CareStack
- Appointment scheduling, charting and patient records across multiple sitesnot CareStack
- Producing clinical notes with AI transcription during appointmentsnot CareStack
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
CareStack
- Essentials plan starting price $829/month is per location, not per user
- Intelligence plan adds $470/month minimum to base Essentials cost
- Pricing based on number of locations, chairs, and providers (not per-user)
- Core charting and imaging capabilities limited to base Essentials plan
- AI-powered clinical features require Intelligence plan upgrade
Dentally
- Pricing is per site and scales with the number of surgeries: Starter is £125 a month at 3 surgeries but £575 a month at 9
- Phone support is not included on the Starter plan, which is chat only
- Multi site operation and a customer success manager require the Essentials plan or higher
- AI clinical note transcription is metered at 45 per surgery per month on Essentials and 90 on Pro
- Digital imaging through Dentally Vision, custom integrations and custom email domains are Pro only
- Starter and Essentials are restricted to approved partner integrations
Pricing, plan by plan
CareStack
$829/month per locationNo published plan breakdown. See the CareStack review.
Dentally
Free- FreeFree
- Scheduling
- Charting
- Patient portal
- Professional$149/month
- Unlimited users
- Advanced scheduling
- Insurance management
Which should you pick?
Choose CareStack if
- You need cloud-based platform.
- You work on Web, Ios, Android.
- You also want patient scheduling.
Choose Dentally if
- You need cloud scheduling.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want digital charting.
Questions people ask
- Is CareStack or Dentally better?
- Neither clearly leads. CareStack starts at $829/month per location and Dentally at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, CareStack or Dentally?
- Dentally has a free tier; the other does not. Paid plans start at $829/month per location for CareStack and Free for Dentally.
- Does CareStack or Dentally run on more platforms?
- Both run on Web, Ios, Android, so platform support will not decide this one for you.
- Can I use Dentally for free?
- Yes. Dentally has a free tier, so you can try it without paying. CareStack starts at $829/month per location.
- What is CareStack best used for?
- CareStack is most often used for dental practice management and patient scheduling, multi-specialty charting and digital imaging, insurance eligibility verification and claims management, ai-powered clinical notes and diagnosis assistance. Of those, dental practice management and patient scheduling and multi-specialty charting and digital imaging are not what Dentally is typically brought in for.
- What can CareStack do that Dentally cannot?
- CareStack covers Cloud-based platform, Patient scheduling, Clinical charting, Revenue cycle management. Dentally covers Cloud scheduling, Digital charting, Patient portal, SMS/Email reminders. Both handle Patient communication, DEXIS, Carestream, HIPAA Compliant.