Customer Success · head to head
Amity vs Showpad
The short version
- Each has a real cost: Amity amity Social Cloud is priced per Monthly Active User (MAU) rather than a flat seat fee, with tiers of $0.06/$0.09/$0.14 per MAU (USD) on Basic, Advanced and Max plans as archived in 2022, so cost scales directly with app usage rather than user count.; Showpad the pricing page names three tiers, Professional, Advanced and Expert, licensed per user, and publishes no figure for any of them, requiring a quote for each
- They diverge on capability: Amity covers Health scores, Showpad covers Content hub.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Amity and Showpad actually diverge.
Identical on both: free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Amity
- Health scores
- Customer segments
- Playbooks
- Task management
- Alerts
- Intercom
Only in Showpad
- Content hub
- Training
- Coaching
- Buyer engagement
- Analytics
- Microsoft Dynamics
- Ios support
- Android support
Both cover
- Salesforce
- HubSpot
- Slack
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Amity
- Customer Successnot Showpad
- Smbnot Showpad
- Ease Of Usenot Showpad
Showpad
- Centralizing sales content and coaching materials for revenue teamsnot Amity
- Running AI assisted roleplay and certification for sales trainingnot Amity
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Amity
- Amity Social Cloud is priced per Monthly Active User (MAU) rather than a flat seat fee, with tiers of $0.06/$0.09/$0.14 per MAU (USD) on Basic, Advanced and Max plans as archived in 2022, so cost scales directly with app usage rather than user count.
Showpad
- The pricing page names three tiers, Professional, Advanced and Expert, licensed per user, and publishes no figure for any of them, requiring a quote for each
Pricing, plan by plan
Amity
$300/month- Starter$300/month
- Health scores
- Segments
- Basic playbooks
- Growth$600/month
- Advanced automation
- Custom reports
- API
Showpad
On requestNo published plan breakdown. See the Showpad review.
Which should you pick?
Choose Showpad if
- You need content hub.
- You work on Web, Mobile, Offline.
- You also want training.
Questions people ask
- Is Amity or Showpad better?
- Neither clearly leads. Amity starts at $300/month and Showpad at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Amity or Showpad?
- Amity starts at $300/month and Showpad at On request.
- Does Amity or Showpad run on more platforms?
- Amity runs on Web. Showpad runs on Web, Mobile, Offline.
- What is Amity best used for?
- Amity is most often used for customer success, smb, ease of use. Of those, customer success and smb are not what Showpad is typically brought in for.
- What can Amity do that Showpad cannot?
- Amity covers Health scores, Customer segments, Playbooks, Task management. Showpad covers Content hub, Training, Coaching, Buyer engagement. Both handle Salesforce, HubSpot, Slack, Web support.
Answered from the vendors’ own pages
Amity: Where can I find Amity pricing?
Amity's main corporate website does not display pricing. Amity operates multiple business units (Amity Solutions, Amity Accentix, Tollring, EGG Digital). You would need to visit the individual business unit websites or contact their sales team for pricing.
SourceShowpad: How does Showpad license its software, and what does per-user pricing mean?
Showpad licenses on a per-user basis. This means costs scale with the number of users on your account, though specific per-user rates are not published.
SourceShowpad: What are the three main Showpad pricing plans and how do they differ?
Professional tier includes Genie Assistant and standard integrations. Advanced adds Voice Chat, Deep Research, and Roleplay AI. Expert tier includes custom Genie Agent Studio and Field Seller Agent. All plans include mobile, offline, and browser access plus GDPR and SOC2 compliance.
SourceShowpad: Does Showpad publish pricing amounts on its website, or do I need to request a quote?
Specific dollar amounts are not publicly displayed. Customers must request a quote through the sales team. No trial period or pricing examples are mentioned.
SourceShowpad: How does support differ between Showpad's plan tiers?
Professional tier includes standard support. Advanced tier adds Sales Engagement Integrations and Developer Bundle. Expert tier provides priority support and advanced AI features.
SourceRelated pages
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