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Healthcare · head to head

Allscripts TouchWorks vs Liberty Software

Allscripts TouchWorks logo

Allscripts TouchWorks

Healthcare

Cloud-based EHR and practice management for ambulatory care

From
$200/month
Rated
-
Full reviewWebsite
Liberty Software logo

Liberty Software

Healthcare

Pharmacy management software with a long record in independent retail

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; Liberty Software clinical services tooling is behind PioneerRx, which matters increasingly as independents shift revenue away from dispensing margin
  • They diverge on capability: Allscripts TouchWorks covers Electronic Health Records, Liberty Software covers Prescription processing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Allscripts TouchWorks and Liberty Software actually diverge.

Attributes where Allscripts TouchWorks and Liberty Software differ
AttributeAllscripts TouchWorksLiberty Software
Starting price$200/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, MobileWindows
Founded1986Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Allscripts TouchWorks

  • Electronic Health Records
  • Practice Management
  • ePrescribing
  • Patient Portal
  • Scheduling
  • Revenue Cycle Management
  • HL7
  • FHIR

Only in Liberty Software

  • Prescription processing
  • Insurance adjudication
  • Inventory control
  • Integrated point of sale
  • Patient records
  • Reporting

What people use each for

The jobs each tool is most often brought in to do.

Allscripts TouchWorks

  • Patient Carenot Liberty Software
  • Medical Recordsnot Liberty Software
  • Practice Managementnot Liberty Software
  • Telehealthnot Liberty Software

Liberty Software

  • Independent pharmacies prioritising support responsiveness over feature breadthnot Allscripts TouchWorks
  • Dispensing-led pharmacies without a large clinical services programmenot Allscripts TouchWorks
  • Long-standing customers of legacy systems seeking a comparable replacementnot Allscripts TouchWorks
  • Single-location pharmacies wanting a system they can run without specialist staffnot Allscripts TouchWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Allscripts TouchWorks

  • Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
  • Pricing is not published
  • TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor

Liberty Software

  • Clinical services tooling is behind PioneerRx, which matters increasingly as independents shift revenue away from dispensing margin
  • Windows-only with a traditional interface, and no meaningful cloud story
  • Pricing is not published, so comparison requires a sales process with every vendor on the shortlist
  • A smaller company than the RedSail-owned competitors, which some buyers weigh in procurement
  • US-only, tied to US insurance adjudication and regulation

Pricing, plan by plan

Allscripts TouchWorks

$200/month

No published plan breakdown. See the Allscripts TouchWorks review.

Liberty Software

On request
  • Liberty$undefined/month
    • Prescription processing
    • Claims adjudication
    • Inventory

Which should you pick?

Choose Allscripts TouchWorks if

  • You need electronic health records.
  • You work on Web, Mobile.
  • You also want practice management.
Allscripts TouchWorks review

Choose Liberty Software if

  • You need prescription processing.
  • You work on Windows.
  • You also want insurance adjudication.
Liberty Software review

Questions people ask

Is Allscripts TouchWorks or Liberty Software better?
Neither clearly leads. Allscripts TouchWorks starts at $200/month and Liberty Software at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Allscripts TouchWorks or Liberty Software?
Allscripts TouchWorks starts at $200/month and Liberty Software at On request.
Does Allscripts TouchWorks or Liberty Software run on more platforms?
Allscripts TouchWorks runs on Web, Mobile. Liberty Software runs on Windows.
What is Allscripts TouchWorks best used for?
Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Liberty Software is typically brought in for.
What can Allscripts TouchWorks do that Liberty Software cannot?
Allscripts TouchWorks covers Electronic Health Records, Practice Management, ePrescribing, Patient Portal. Liberty Software covers Prescription processing, Insurance adjudication, Inventory control, Integrated point of sale.

Answered from the vendors’ own pages

Allscripts TouchWorks: How is Allscripts TouchWorks priced?

Pricing is not published on Veradigm's website. Costs are customized based on practice size, feature requirements, and deployment preferences.

Source
Liberty Software: Why do pharmacies choose Liberty?

Support, most often. In a category where a software failure stops dispensing, response quality is a rational primary criterion and Liberty customers cite it consistently.

Allscripts TouchWorks: How do I get pricing and request a demo for TouchWorks?

Contact a Veradigm Account Executive or use the 'Get Demo' button on their website to discuss pricing, trial programs, and implementation.

Source
Liberty Software: How does it compare to PioneerRx?

PioneerRx is broader, particularly in clinical services. Liberty is simpler and its customers rate support more highly. The right answer depends on whether clinical services are central to the pharmacy business.

Allscripts TouchWorks: What market segments does Veradigm serve?

Veradigm serves healthcare providers with EHR and practice management solutions, life sciences companies, and health plans/payers with risk adjustment and quality analytics.

Source
Liberty Software: What does it cost?

Not published. Ask for the total including hardware and interfaces rather than the monthly software figure.

Liberty Software: Is it cloud-based?

No. It is a Windows application, which is still normal in this category but is where newer entrants differentiate.

Liberty Software: Does it handle point of sale?

Yes, integrated front-end retail alongside the pharmacy system, which matters for independents with a significant non-prescription business.

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