Softwr

Healthcare · head to head

Amwell vs Liberty Software

A

Amwell

Healthcare

Telehealth platform connecting patients with providers

From
$99/visit
Rated
-
Full reviewWebsite
Liberty Software logo

Liberty Software

Healthcare

Pharmacy management software with a long record in independent retail

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited; Liberty Software clinical services tooling is behind PioneerRx, which matters increasingly as independents shift revenue away from dispensing margin
  • They diverge on capability: Amwell covers Video Consultations, Liberty Software covers Prescription processing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Amwell and Liberty Software actually diverge.

Attributes where Amwell and Liberty Software differ
AttributeAmwellLiberty Software
Starting price$99/visitOn request
Pricing modelsubscriptionquote
PlatformsWeb, MobileWindows
Founded2002Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Amwell

  • Video Consultations
  • Phone Consultations
  • Mental Health Services
  • Prescription Services
  • Digital Prescriptions
  • EHR Systems
  • Health Plans
  • HIPAA

Only in Liberty Software

  • Prescription processing
  • Insurance adjudication
  • Inventory control
  • Integrated point of sale
  • Patient records
  • Reporting

What people use each for

The jobs each tool is most often brought in to do.

Amwell

  • Patient Carenot Liberty Software
  • Medical Recordsnot Liberty Software
  • Practice Managementnot Liberty Software
  • Telehealthnot Liberty Software

Liberty Software

  • Independent pharmacies prioritising support responsiveness over feature breadthnot Amwell
  • Dispensing-led pharmacies without a large clinical services programmenot Amwell
  • Long-standing customers of legacy systems seeking a comparable replacementnot Amwell
  • Single-location pharmacies wanting a system they can run without specialist staffnot Amwell

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Amwell

  • Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited

Liberty Software

  • Clinical services tooling is behind PioneerRx, which matters increasingly as independents shift revenue away from dispensing margin
  • Windows-only with a traditional interface, and no meaningful cloud story
  • Pricing is not published, so comparison requires a sales process with every vendor on the shortlist
  • A smaller company than the RedSail-owned competitors, which some buyers weigh in procurement
  • US-only, tied to US insurance adjudication and regulation

Pricing, plan by plan

Amwell

$99/visit
  • On-Demand Visit$99/visit
    • 24/7 availability
    • Board-certified doctors
    • Digital prescriptions

Liberty Software

On request
  • Liberty$undefined/month
    • Prescription processing
    • Claims adjudication
    • Inventory

Which should you pick?

Choose Amwell if

  • You need video consultations.
  • You work on Web, Mobile.
  • You also want phone consultations.
Amwell review

Choose Liberty Software if

  • You need prescription processing.
  • You work on Windows.
  • You also want insurance adjudication.
Liberty Software review

Questions people ask

Is Amwell or Liberty Software better?
Neither clearly leads. Amwell starts at $99/visit and Liberty Software at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Amwell or Liberty Software?
Amwell starts at $99/visit and Liberty Software at On request.
Does Amwell or Liberty Software run on more platforms?
Amwell runs on Web, Mobile. Liberty Software runs on Windows.
What is Amwell best used for?
Amwell is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Liberty Software is typically brought in for.
What can Amwell do that Liberty Software cannot?
Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. Liberty Software covers Prescription processing, Insurance adjudication, Inventory control, Integrated point of sale.

Answered from the vendors’ own pages

Liberty Software: Why do pharmacies choose Liberty?

Support, most often. In a category where a software failure stops dispensing, response quality is a rational primary criterion and Liberty customers cite it consistently.

Liberty Software: How does it compare to PioneerRx?

PioneerRx is broader, particularly in clinical services. Liberty is simpler and its customers rate support more highly. The right answer depends on whether clinical services are central to the pharmacy business.

Liberty Software: What does it cost?

Not published. Ask for the total including hardware and interfaces rather than the monthly software figure.

Liberty Software: Is it cloud-based?

No. It is a Windows application, which is still normal in this category but is where newer entrants differentiate.

Liberty Software: Does it handle point of sale?

Yes, integrated front-end retail alongside the pharmacy system, which matters for independents with a significant non-prescription business.

Share

Related pages

More on Amwell

More on Liberty Software

Keep looking

Other head to heads