Healthcare · head to head
Allscripts TouchWorks vs Fujifilm Synapse

Allscripts TouchWorks
Healthcare
Cloud-based EHR and practice management for ambulatory care
- From
- $200/month
- Rated
- -

Fujifilm Synapse
Healthcare
Enterprise imaging platform covering PACS, VNA, cardiology and 3D from Fujifilm Healthcare
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; Fujifilm Synapse pACS, VNA, Cardiovascular and 3D are separately licensed and separately versioned, so an enterprise deployment means four upgrade cycles and four support relationships under one brand rather than one platform upgrade.
- They diverge on capability: Allscripts TouchWorks covers Electronic Health Records, Fujifilm Synapse covers Synapse PACS.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Allscripts TouchWorks and Fujifilm Synapse actually diverge.
| Attribute | Allscripts TouchWorks | Fujifilm Synapse |
|---|---|---|
| Starting price | $200/month | On request |
| Pricing model | subscription | quote |
| Platforms | Web, Mobile | Web, Windows, iOS, Android |
| Founded | 1986 | Unknown |
Identical on both: free tier (No), user rating (Not yet rated), category (Healthcare).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Allscripts TouchWorks
- Electronic Health Records
- Practice Management
- ePrescribing
- Patient Portal
- Scheduling
- Revenue Cycle Management
- HL7
- FHIR
Only in Fujifilm Synapse
- Synapse PACS
- Synapse VNA
- Synapse Cardiovascular
- Synapse 3D
- Synapse Mobility
- Deconstructed PACS support
- Cloud services
What people use each for
The jobs each tool is most often brought in to do.
Allscripts TouchWorks
- Patient Carenot Fujifilm Synapse
- Medical Recordsnot Fujifilm Synapse
- Practice Managementnot Fujifilm Synapse
- Telehealthnot Fujifilm Synapse
Fujifilm Synapse
- A hospital replacing PACS that wants the archive decoupled from its scanner vendor so future modality purchases stay competitivenot Allscripts TouchWorks
- A health system consolidating radiology, cardiology, ophthalmology and wound images into one vendor neutral archive with a single retention policynot Allscripts TouchWorks
- An outpatient imaging chain that needs one worklist across multiple sites and radiologists reading remotelynot Allscripts TouchWorks
- A site pursuing a deconstructed PACS strategy that wants to replace the viewer later without touching the archivenot Allscripts TouchWorks
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Allscripts TouchWorks
- Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
- Pricing is not published
- TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor
Fujifilm Synapse
- PACS, VNA, Cardiovascular and 3D are separately licensed and separately versioned, so an enterprise deployment means four upgrade cycles and four support relationships under one brand rather than one platform upgrade.
- Synapse 3D is licensed by concurrent user and sized from average concurrency, which leaves radiologists queued for advanced visualisation at the morning reading peak and forces an unplanned licence purchase.
- As an independent informatics vendor Fujifilm has less privileged access to proprietary modality data than Philips or Siemens have on their own scanners, so some vendor specific post processing is not available.
- The vendor neutral archive absorbs non DICOM object types only after per specialty configuration work, and departments such as ophthalmology and dermatology usually need bespoke ingestion projects that were not in the original scope.
- Migrating a decade of priors from a legacy archive is a large professional services line that Fujifilm quotes separately, and these migrations regularly run past the contracted go live date.
Pricing, plan by plan
Allscripts TouchWorks
$200/monthNo published plan breakdown. See the Allscripts TouchWorks review.
Fujifilm Synapse
On request- Synapse$undefined/year
- Each module licensed separately: PACS, VNA, Cardiovascular, 3D
- Priced by annual study volume and concurrent diagnostic users
- Synapse 3D licensed by concurrent user, separate from PACS
Which should you pick?
Choose Allscripts TouchWorks if
- You need electronic health records.
- You work on Web, Mobile.
- You also want practice management.
Choose Fujifilm Synapse if
- You need synapse pacs.
- You work on Web, Windows, iOS, Android.
- You also want synapse vna.
Questions people ask
- Is Allscripts TouchWorks or Fujifilm Synapse better?
- Neither clearly leads. Allscripts TouchWorks starts at $200/month and Fujifilm Synapse at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Allscripts TouchWorks or Fujifilm Synapse?
- Allscripts TouchWorks starts at $200/month and Fujifilm Synapse at On request.
- Does Allscripts TouchWorks or Fujifilm Synapse run on more platforms?
- Allscripts TouchWorks runs on Web, Mobile. Fujifilm Synapse runs on Web, Windows, iOS, Android.
- What is Allscripts TouchWorks best used for?
- Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Fujifilm Synapse is typically brought in for.
- What can Allscripts TouchWorks do that Fujifilm Synapse cannot?
- Allscripts TouchWorks covers Electronic Health Records, Practice Management, ePrescribing, Patient Portal. Fujifilm Synapse covers Synapse PACS, Synapse VNA, Synapse Cardiovascular, Synapse 3D.
Answered from the vendors’ own pages
Allscripts TouchWorks: How is Allscripts TouchWorks priced?
Pricing is not published on Veradigm's website. Costs are customized based on practice size, feature requirements, and deployment preferences.
SourceFujifilm Synapse: Is Synapse one product or several?
Several. Synapse PACS, Synapse VNA, Synapse Cardiovascular and Synapse 3D are separately licensed products under one brand. Price and scope each one individually.
Allscripts TouchWorks: How do I get pricing and request a demo for TouchWorks?
Contact a Veradigm Account Executive or use the 'Get Demo' button on their website to discuss pricing, trial programs, and implementation.
SourceFujifilm Synapse: Do I have to buy Fujifilm scanners?
No. Fujifilm sells Synapse independently of imaging hardware, which is a large part of why it wins competitive PACS replacements at mixed fleet sites.
Allscripts TouchWorks: What market segments does Veradigm serve?
Veradigm serves healthcare providers with EHR and practice management solutions, life sciences companies, and health plans/payers with risk adjustment and quality analytics.
SourceFujifilm Synapse: Does Synapse publish pricing?
No. Pricing is quoted by study volume, concurrent users, module mix and storage capacity.
Fujifilm Synapse: Can Synapse VNA store non radiology images?
Yes, including visible light, ophthalmology and wound photography, but each specialty typically needs its own ingestion and metadata configuration project.
Related pages
More on Allscripts TouchWorks
More on Fujifilm Synapse
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