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Healthcare · head to head

Doxy.me vs Liberty Software

Doxy.me logo

Doxy.me

Healthcare

Simple and free telemedicine for healthcare providers

From
Free
Rated
-
Full reviewWebsite
Liberty Software logo

Liberty Software

Healthcare

Pharmacy management software with a long record in independent retail

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Doxy.me has a free tier, so it costs nothing to try first.
  • Each has a real cost: Doxy.me free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations; Liberty Software clinical services tooling is behind PioneerRx, which matters increasingly as independents shift revenue away from dispensing margin
  • They diverge on capability: Doxy.me covers Video Visits, Liberty Software covers Prescription processing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Doxy.me and Liberty Software actually diverge.

Attributes where Doxy.me and Liberty Software differ
AttributeDoxy.meLiberty Software
Starting priceFreeOn request
Pricing modelUnknownquote
Free tierYesNo
PlatformsWeb, iOS, AndroidWindows
Founded2013Unknown

Identical on both: user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Doxy.me

  • Video Visits
  • Waiting Room
  • Screen Sharing
  • File Sharing
  • HIPAA Compliant
  • EHR Systems
  • HIPAA
  • BAA

Only in Liberty Software

  • Prescription processing
  • Insurance adjudication
  • Inventory control
  • Integrated point of sale
  • Patient records
  • Reporting

What people use each for

The jobs each tool is most often brought in to do.

Doxy.me

  • Patient Carenot Liberty Software
  • Medical Recordsnot Liberty Software
  • Practice Managementnot Liberty Software
  • Telehealthnot Liberty Software

Liberty Software

  • Independent pharmacies prioritising support responsiveness over feature breadthnot Doxy.me
  • Dispensing-led pharmacies without a large clinical services programmenot Doxy.me
  • Long-standing customers of legacy systems seeking a comparable replacementnot Doxy.me
  • Single-location pharmacies wanting a system they can run without specialist staffnot Doxy.me

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Doxy.me

  • Free plan restricted to one-on-one sessions, limiting utility for group therapy or multi-specialist consultations
  • Occasional connection glitches and dropped sessions reported by some users
  • Poor video quality and lag in rural or low-bandwidth areas

Liberty Software

  • Clinical services tooling is behind PioneerRx, which matters increasingly as independents shift revenue away from dispensing margin
  • Windows-only with a traditional interface, and no meaningful cloud story
  • Pricing is not published, so comparison requires a sales process with every vendor on the shortlist
  • A smaller company than the RedSail-owned competitors, which some buyers weigh in procurement
  • US-only, tied to US insurance adjudication and regulation

Pricing, plan by plan

Doxy.me

Free
  • FreeFree
    • Unlimited call minutes
    • HIPAA compliance
    • One-on-one sessions only
  • Professional$35/month
    • HD video
    • Screen sharing
    • Group calls
  • Clinic$50/month
    • HD video
    • Screen sharing
    • Group calls

Liberty Software

On request
  • Liberty$undefined/month
    • Prescription processing
    • Claims adjudication
    • Inventory

Which should you pick?

Choose Doxy.me if

  • You need video visits.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want waiting room.
Doxy.me review

Choose Liberty Software if

  • You need prescription processing.
  • You work on Windows.
  • You also want insurance adjudication.
Liberty Software review

Questions people ask

Is Doxy.me or Liberty Software better?
Neither clearly leads. Doxy.me starts at Free and Liberty Software at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Doxy.me or Liberty Software?
Doxy.me has a free tier; the other does not. Paid plans start at Free for Doxy.me and On request for Liberty Software.
Does Doxy.me or Liberty Software run on more platforms?
Doxy.me runs on Web, iOS, Android. Liberty Software runs on Windows.
Can I use Doxy.me for free?
Yes. Doxy.me has a free tier, so you can try it without paying. Liberty Software starts at On request.
What is Doxy.me best used for?
Doxy.me is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what Liberty Software is typically brought in for.
What can Doxy.me do that Liberty Software cannot?
Doxy.me covers Video Visits, Waiting Room, Screen Sharing, File Sharing. Liberty Software covers Prescription processing, Insurance adjudication, Inventory control, Integrated point of sale.

Answered from the vendors’ own pages

Doxy.me: How much does Doxy.me cost?

Doxy.me offers a free plan with HIPAA compliance, Professional plan at $35 per provider per month, and Clinic plan at $50 per provider per month. Enterprise pricing available on request.

Source
Liberty Software: Why do pharmacies choose Liberty?

Support, most often. In a category where a software failure stops dispensing, response quality is a rational primary criterion and Liberty customers cite it consistently.

Doxy.me: Does the free plan include all features?

The free Doxy.me plan includes unlimited call minutes and HIPAA compliance. Advanced features like group calls, HD video, and screen sharing require paid plans.

Source
Liberty Software: How does it compare to PioneerRx?

PioneerRx is broader, particularly in clinical services. Liberty is simpler and its customers rate support more highly. The right answer depends on whether clinical services are central to the pharmacy business.

Doxy.me: Do patients need to create an account to join a session?

No, Doxy.me allows you to offer secure sessions without requiring clients to create accounts, with a customizable waiting room experience.

Source
Liberty Software: What does it cost?

Not published. Ask for the total including hardware and interfaces rather than the monthly software figure.

Doxy.me: Is Doxy.me HIPAA compliant?

Yes, Doxy.me is HIPAA compliant with a signed Business Associate Agreement, available on both free and paid plans.

Source
Liberty Software: Is it cloud-based?

No. It is a Windows application, which is still normal in this category but is where newer entrants differentiate.

Liberty Software: Does it handle point of sale?

Yes, integrated front-end retail alongside the pharmacy system, which matters for independents with a significant non-prescription business.

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