Healthcare · head to head
Allscripts TouchWorks vs OpenMRS

Allscripts TouchWorks
Healthcare
Cloud-based EHR and practice management for ambulatory care
- From
- $200/month
- Rated
- -

OpenMRS
Healthcare
Open source electronic medical record platform for low-resource settings, with no vendor and paid implementers instead
- From
- Free
- Rated
- -
The short version
- Only OpenMRS has a free tier, so it costs nothing to try first.
- Each has a real cost: Allscripts TouchWorks allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired; OpenMRS there is no vendor and no support contract from OpenMRS itself, so a procurement that requires a named supplier with a service level must instead contract an implementer, and the quality of that implementer determines the outcome more than the software does
- They diverge on capability: Allscripts TouchWorks covers Electronic Health Records, OpenMRS covers Concept dictionary.
- Prices and features above were last checked on 1 September 2026.
Where they differ
Only the attributes on which Allscripts TouchWorks and OpenMRS actually diverge.
| Attribute | Allscripts TouchWorks | OpenMRS |
|---|---|---|
| Starting price | $200/month | Free |
| Pricing model | subscription | Open source, no licence fee |
| Free tier | No | Yes |
| Platforms | Web, Mobile | Linux, Web, Windows |
| Founded | 1986 | Unknown |
Identical on both: user rating (Not yet rated), category (Healthcare).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Allscripts TouchWorks
- Electronic Health Records
- Practice Management
- ePrescribing
- Patient Portal
- Scheduling
- Revenue Cycle Management
- HL7
- FHIR
Only in OpenMRS
- Concept dictionary
- Modular architecture
- Modern front end
- FHIR support
- Offline tolerance
- Patient matching and registration
- Distributions
What people use each for
The jobs each tool is most often brought in to do.
Allscripts TouchWorks
- Patient Carenot OpenMRS
- Medical Recordsnot OpenMRS
- Practice Managementnot OpenMRS
- Telehealthnot OpenMRS
OpenMRS
- A ministry of health standardising HIV treatment records across hundreds of facilities where per-patient licensing would be unaffordablenot Allscripts TouchWorks
- A hospital network in a country where no commercial vendor supports the local language, clinical forms or reporting requirementsnot Allscripts TouchWorks
- An NGO running a tuberculosis programme that must report into DHIS2 and needs the clinical record beneath it to be modifiablenot Allscripts TouchWorks
- A health system that wants to own its clinical data model outright rather than depend on a vendor to extend itnot Allscripts TouchWorks
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Allscripts TouchWorks
- Allscripts moved its products to the Veradigm brand in 2022, so the Allscripts name is retired
- Pricing is not published
- TouchWorks is not named on the Veradigm site, so whether it survives as a distinct product cannot be confirmed from the vendor
OpenMRS
- There is no vendor and no support contract from OpenMRS itself, so a procurement that requires a named supplier with a service level must instead contract an implementer, and the quality of that implementer determines the outcome more than the software does
- It is a framework rather than a ready product, so a deployment requires clinical content, form design, concept dictionary work and integration before a single patient is registered, and that work is months of skilled effort
- Funding comes largely from donor programmes, which makes the pace of core development dependent on grant cycles rather than on a commercial roadmap, and priorities can shift when a funder does
- Distribution choice, core OpenMRS against Bahmni against Ozone, locks in a different set of components and a different implementer pool, and migrating between distributions later is close to a fresh implementation
- The people cost never goes away: a national deployment needs permanent internal informatics capacity or a permanent support contract, and organisations that budget only the zero licence fee run out of money at the point the system becomes clinically critical
Pricing, plan by plan
Allscripts TouchWorks
$200/monthNo published plan breakdown. See the Allscripts TouchWorks review.
OpenMRS
Free- OpenMRSFree
- Openly licensed, no licence fee and no seat limits
- Community support through forums and the OpenMRS Talk platform
- No support contract available from OpenMRS itself
Which should you pick?
Choose Allscripts TouchWorks if
- You need electronic health records.
- You work on Web, Mobile.
- You also want practice management.
Choose OpenMRS if
- You need concept dictionary.
- You want to start without paying.
- You work on Linux, Web, Windows.
- You also want modular architecture.
Questions people ask
- Is Allscripts TouchWorks or OpenMRS better?
- Neither clearly leads. Allscripts TouchWorks starts at $200/month and OpenMRS at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Allscripts TouchWorks or OpenMRS?
- OpenMRS has a free tier; the other does not. Paid plans start at $200/month for Allscripts TouchWorks and Free for OpenMRS.
- Does Allscripts TouchWorks or OpenMRS run on more platforms?
- Allscripts TouchWorks runs on Web, Mobile. OpenMRS runs on Linux, Web, Windows.
- Can I use OpenMRS for free?
- Yes. OpenMRS has a free tier, so you can try it without paying. Allscripts TouchWorks starts at $200/month.
- What is Allscripts TouchWorks best used for?
- Allscripts TouchWorks is most often used for patient care, medical records, practice management, telehealth. Of those, patient care and medical records are not what OpenMRS is typically brought in for.
- What can Allscripts TouchWorks do that OpenMRS cannot?
- Allscripts TouchWorks covers Electronic Health Records, Practice Management, ePrescribing, Patient Portal. OpenMRS covers Concept dictionary, Modular architecture, Modern front end, FHIR support.
Answered from the vendors’ own pages
Allscripts TouchWorks: How is Allscripts TouchWorks priced?
Pricing is not published on Veradigm's website. Costs are customized based on practice size, feature requirements, and deployment preferences.
SourceOpenMRS: Who supports OpenMRS if it breaks?
Not OpenMRS itself. Support is bought from implementers such as Mekom Solutions, which offers long-term production service level agreements for OpenMRS, Bahmni and Ozone deployments, or from regional partners.
Allscripts TouchWorks: How do I get pricing and request a demo for TouchWorks?
Contact a Veradigm Account Executive or use the 'Get Demo' button on their website to discuss pricing, trial programs, and implementation.
SourceOpenMRS: Is it really free?
The software has no licence fee. Hosting, configuration, clinical content, integration and support are the real cost, and they are ongoing.
Allscripts TouchWorks: What market segments does Veradigm serve?
Veradigm serves healthcare providers with EHR and practice management solutions, life sciences companies, and health plans/payers with risk adjustment and quality analytics.
SourceOpenMRS: What is the difference between OpenMRS, Bahmni and Ozone?
OpenMRS is the core platform. Bahmni and Ozone are distributions that package it with billing, laboratory and inventory components. Choosing a distribution constrains your implementer options.
OpenMRS: Does it support FHIR?
Yes. FHIR support is the standard route for integrating laboratory, pharmacy and national reporting systems.
Related pages
More on Allscripts TouchWorks
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