Is Alchemer or Countly better?

Neither clearly leads. Alchemer starts at On request and Countly at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Alchemer or Countly?

Countly has a free tier; the other does not. Paid plans start at On request for Alchemer and Free for Countly.

Does Alchemer or Countly run on more platforms?

Alchemer runs on Web, Cloud. Countly runs on Web, Mobile, Api.

Can I use Countly for free?

Yes. Countly has a free tier, so you can try it without paying. Alchemer starts at On request.

What is Alchemer best used for?

Alchemer is most often used for research questionnaires too conditional for a simple form builder, teams needing survey data routed into salesforce or a warehouse, organisations wanting research depth without enterprise experience-platform pricing. Of those, research questionnaires too conditional for a simple form builder and teams needing survey data routed into salesforce or a warehouse are not what Countly is typically brought in for.

What can Alchemer do that Countly cannot?

Alchemer covers Deep question logic, Wide question types, Workflow automation, Integrations. Countly covers Event tracking, Crash reporting, Analytics dashboard, User retention.

Surveys · head to head

Alchemer vs Countly

Alchemer

Surveys

Survey and feedback platform for research teams

From: On request
Rated: -

Full review Website

Countly

Marketing

Product analytics for mobile and web

From: Free
Rated: -

Full review Website

The short version

Only Countly has a free tier, so it costs nothing to try first.
Each has a real cost: Alchemer more expensive than the simple form builders, which is the fair comparison for a short survey; Countly the private cloud plan starts at $175 a month and is described as usage based without stating the unit
They diverge on capability: Alchemer covers Deep question logic, Countly covers Event tracking.

Where they differ

Only the attributes on which Alchemer and Countly actually diverge.

Attributes where Alchemer and Countly differ
Attribute	Alchemer	Countly
Starting price	On request	Free
Pricing model	Tiered annual subscription published on the vendor site	subscription
Free tier	No	Yes
Platforms	Web, Cloud	Web, Mobile, Api
Category	Surveys	Marketing
Founded	Unknown	2012

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Alchemer

Deep question logic
Wide question types
Workflow automation
Integrations
Panel and distribution
Reporting

Only in Countly

Event tracking
Crash reporting
Analytics dashboard
User retention
Open-source
Cloud deployment
On-premise deployment
Web support

What people use each for

The jobs each tool is most often brought in to do.

Alchemer

Research questionnaires too conditional for a simple form buildernot Countly
Teams needing survey data routed into Salesforce or a warehousenot Countly
Organisations wanting research depth without enterprise experience-platform pricingnot Countly

Countly

Product analytics for mobile and web applicationsnot Alchemer
Self hosting analytics where data cannot leave the organisationnot Alchemer

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Alchemer

More expensive than the simple form builders, which is the fair comparison for a short survey
The interface carries a long product history and is less immediately friendly than newer tools
Advanced logic is powerful and correspondingly easy to misconfigure, and testing a complex survey is real work
Named Alchemer since 2020, so much of the searchable material still says SurveyGizmo

Countly

The private cloud plan starts at $175 a month and is described as usage based without stating the unit
No event cap, data point limit or user limit is published for either paid plan
The self hosted Enterprise edition is custom priced and billed annually
Adaptivity and intelligence features are separately priced add ons on the cheaper plan

Pricing, plan by plan

Alchemer

On request

No published plan breakdown. See the Alchemer review.

Countly

Free

Flex (Private Cloud)$175/month
- Usage-based pricing (not seat-based)
- Advanced Analytics included
- Adaptivity and Intelligence available as add-ons
Enterprise (Self-Hosted)$null/mo
- Custom pricing, requires demo booking
- All capabilities included
- Deploy on your infrastructure

Which should you pick?

Choose Alchemer if

You need deep question logic.
You work on Web, Cloud.
You also want wide question types.

Alchemer review

Choose Countly if

You need event tracking.
You want to start without paying.
You work on Web, Mobile, Api.
You also want crash reporting.

Countly review

Questions people ask

Is Alchemer or Countly better?: Neither clearly leads. Alchemer starts at On request and Countly at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Alchemer or Countly?: Countly has a free tier; the other does not. Paid plans start at On request for Alchemer and Free for Countly.
Does Alchemer or Countly run on more platforms?: Alchemer runs on Web, Cloud. Countly runs on Web, Mobile, Api.
Can I use Countly for free?: Yes. Countly has a free tier, so you can try it without paying. Alchemer starts at On request.
What is Alchemer best used for?: Alchemer is most often used for research questionnaires too conditional for a simple form builder, teams needing survey data routed into salesforce or a warehouse, organisations wanting research depth without enterprise experience-platform pricing. Of those, research questionnaires too conditional for a simple form builder and teams needing survey data routed into salesforce or a warehouse are not what Countly is typically brought in for.
What can Alchemer do that Countly cannot?: Alchemer covers Deep question logic, Wide question types, Workflow automation, Integrations. Countly covers Event tracking, Crash reporting, Analytics dashboard, User retention.

Answered from the vendors’ own pages

Alchemer: What does Alchemer cost?

Tiered annual subscriptions published on the vendor site. Check current rates there.

Countly: How much does Countly cost?

Countly's Flex plan (private cloud) starts at $175/month with pay-as-you-go cancellation. Enterprise (self-hosted) requires custom pricing and annual billing. Both plans include advanced analytics, and Flex offers a 14-day free trial.

Source

Alchemer: Is Alchemer the same as SurveyGizmo?

Yes. SurveyGizmo was renamed Alchemer in 2020, which is why older reviews and documentation use the former name.

Countly: What is the difference between Countly Flex and Enterprise plans?

Flex uses usage-based pricing on Countly's cloud with monthly billing. Enterprise requires custom pricing and annual billing, but allows self-hosting on your infrastructure with zero vendor access to data, dedicated support, and included SLA.

Source

Alchemer: When is it worth more than a simple form builder?

When the questionnaire has real conditional logic, or when responses need to route into Salesforce or a data warehouse.

Countly: Can I add Adaptivity and Intelligence to Countly Flex?

Yes, Adaptivity and Intelligence suites can be added to Flex as needed. Both are included standard with Enterprise plans.

Source

Alchemer vs Countly

Alchemer

Countly

The short version

Where they differ

What each one covers

Only in Alchemer

Only in Countly

What people use each for

Alchemer

Countly

Where each one falls short

Alchemer

Countly

Pricing, plan by plan

Alchemer

Countly

Which should you pick?

Choose Alchemer if

Choose Countly if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Alchemer

More on Countly

Keep looking

Other head to heads