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Acquire vs Postgres

Acquire logo

Acquire

Live Chat

Conversational customer engagement platform

From
$50/month
Rated
-
Full reviewWebsite
Postgres logo

Postgres

Technology

The world's most advanced open source database

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Postgres has a free tier, so it costs nothing to try first.
  • Each has a real cost: Acquire no pricing published on website; Postgres each major version is supported for only 5 years after its initial release, after which it is end-of-life
  • They diverge on capability: Acquire covers Live chat, Postgres covers ACID compliance.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Acquire and Postgres actually diverge.

Attributes where Acquire and Postgres differ
AttributeAcquirePostgres
Starting price$50/monthFree
Pricing modelsubscriptionopen-source
Free tierNoYes
PlatformsWeb, Ios, AndroidLinux, Windows, Macos, Docker
CategoryLive ChatTechnology
Founded20151996

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Acquire

  • Live chat
  • Co-browsing
  • Video chat
  • AI chatbots
  • Screen sharing
  • Knowledge base
  • Salesforce
  • Zendesk

Only in Postgres

  • ACID compliance
  • Complex queries
  • Foreign keys
  • Triggers
  • Views
  • Stored procedures
  • JSON/JSONB support
  • Full-text search

What people use each for

The jobs each tool is most often brought in to do.

Acquire

  • Live chat and messaging on a website or appnot Postgres
  • Omnichannel support across chat, SMS, email and voicenot Postgres
  • Video and cobrowsing sessions with customersnot Postgres
  • Routing and SLAs across a support queuenot Postgres
  • Call deflection from phone into digital channelsnot Postgres

Postgres

  • Running a general purpose relational database for applicationsnot Acquire
  • Self-hosting an open source SQL database with no licence feenot Acquire
  • Workloads needing extensions, JSON and full text search in one enginenot Acquire

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Acquire

  • No pricing published on website
  • Requires demo booking or signup to view pricing
  • Plan names mentioned without associated costs

Postgres

  • Each major version is supported for only 5 years after its initial release, after which it is end-of-life
  • Major version upgrades break on-disk compatibility and require a full dump and reload or the pg_upgrade tool
  • New major versions ship about once a year, so staying supported means a disruptive upgrade cycle
  • Minor releases contain only frequently-encountered bug fixes, low-risk fixes, security issues and data corruption fixes, so feature gaps are not addressed within a major version
  • There is no vendor SLA; commercial support must be bought separately from third party professional services listed by the project

Pricing, plan by plan

Acquire

$50/month
  • Starter$50/month
    • Live chat
    • Basic co-browse
    • Canned responses
  • Professional$100/month
    • Everything in Starter
    • Video chat
    • Chatbots
  • Enterprise$undefined/month
    • Custom features
    • Dedicated support
    • SLA guarantee

Postgres

Free
  • Community EditionFree
    • Full database features
    • No limitations
    • Community support

Which should you pick?

Choose Acquire if

  • You need live chat.
  • You work on Web, Ios, Android.
  • You also want co-browsing.
Acquire review

Choose Postgres if

  • You need acid compliance.
  • You want to start without paying.
  • You work on Linux, Windows, Macos, Docker.
  • You also want complex queries.
Postgres review

Questions people ask

Is Acquire or Postgres better?
Neither clearly leads. Acquire starts at $50/month and Postgres at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Acquire or Postgres?
Postgres has a free tier; the other does not. Paid plans start at $50/month for Acquire and Free for Postgres.
Does Acquire or Postgres run on more platforms?
Acquire runs on Web, Ios, Android. Postgres runs on Linux, Windows, Macos, Docker.
Can I use Postgres for free?
Yes. Postgres has a free tier, so you can try it without paying. Acquire starts at $50/month.
What is Acquire best used for?
Acquire is most often used for live chat and messaging on a website or app, omnichannel support across chat, sms, email and voice, video and cobrowsing sessions with customers, routing and slas across a support queue. Of those, live chat and messaging on a website or app and omnichannel support across chat, sms, email and voice are not what Postgres is typically brought in for.
What can Acquire do that Postgres cannot?
Acquire covers Live chat, Co-browsing, Video chat, AI chatbots. Postgres covers ACID compliance, Complex queries, Foreign keys, Triggers.

Answered from the vendors’ own pages

Acquire: What are Acquire's pricing tiers?

Acquire does not display pricing on its public website. The platform offers Self Service and Integrated Solution plans, but costs are only available upon request through booking a demo or contacting the sales team directly.

Source
Postgres: How much does PostgreSQL cost to use?

PostgreSQL is completely free to download, install, and use. No licensing fees, subscription costs, or per-seat charges apply. The database is open source under the PostgreSQL License. Source: https://www.postgresql.org

Source
Acquire: Does Acquire offer professional services?

Yes. Acquire offers tailored professional services to create a customer service solution specifically designed for your business needs. Pricing for these services is determined during a custom sales consultation.

Source
Postgres: Are there commercial PostgreSQL support options available?

Official PostgreSQL (the project) is free. Commercial PostgreSQL services such as hosting, professional support, training, and managed database services are offered by third-party vendors, not the PostgreSQL project itself. Source: https://www.postgresql.org

Source
Postgres: Do I need a license to use PostgreSQL commercially?

No. PostgreSQL is open source under the PostgreSQL License, which permits free commercial use without royalties, licensing fees, or support obligations. Source: https://www.postgresql.org

Source
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