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Telecommunications · head to head

8x8 vs Citrix ShareFile

8x8 logo

8x8

Telecommunications

Enterprise-grade unified communications

From
$29.99/month
Rated
-
Full reviewWebsite
Citrix ShareFile logo

Citrix ShareFile

Webinars

Secure file sharing and collaboration platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 8x8 listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited; Citrix ShareFile integrated electronic signature is included only on the ShareFile Premium plans
  • They diverge on capability: 8x8 covers Voice calling, Citrix ShareFile covers Secure file sharing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which 8x8 and Citrix ShareFile actually diverge.

Attributes where 8x8 and Citrix ShareFile differ
Attribute8x8Citrix ShareFile
Starting price$29.99/monthOn request
PlatformsWeb, Windows, Macos, Ios, AndroidWindows, Mac, IOS, Android, Web
CategoryTelecommunicationsWebinars
Founded19871989

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8

  • Voice calling
  • Video meetings
  • Team messaging
  • Call recording
  • Voicemail
  • Call routing
  • Analytics
  • Microsoft Teams

Only in Citrix ShareFile

  • Secure file sharing
  • Access controls
  • Versioning
  • Audit trails
  • Mobile apps
  • Microsoft 365
  • ServiceNow
  • Mac support

Both cover

  • Salesforce
  • Slack
  • Web support
  • Windows support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

8x8

  • Business communicationnot Citrix ShareFile
  • Customer contactnot Citrix ShareFile
  • Remote worknot Citrix ShareFile
  • Continuitynot Citrix ShareFile

Citrix ShareFile

  • Sending large client files securely with encrypted email and request linksnot 8x8
  • Compliance oriented document exchange with external clientsnot 8x8

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8

  • Listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited

Citrix ShareFile

  • Integrated electronic signature is included only on the ShareFile Premium plans
  • On-premises and hybrid storage are available only with the Enterprise plans
  • Only employee users are licensed and can manage the account; client users are unlimited but limited to uploading and downloading files

Pricing, plan by plan

8x8

$29.99/month
  • Pro$29.99/month
    • Calling and meetings
    • Video conferencing
    • Team messaging
  • Enterprise$undefined/month
    • Everything in Pro
    • Advanced analytics
    • Dedicated support

Citrix ShareFile

On request
  • Standard$13/month
    • 100 GB storage
    • Basic collaboration
  • Advanced$25/month
    • 500 GB storage
    • Advanced features
  • Enterprise$50/month
    • Unlimited storage
    • Custom support

Which should you pick?

Choose 8x8 if

  • You need voice calling.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want video meetings.
8x8 review

Choose Citrix ShareFile if

  • You need secure file sharing.
  • You work on Windows, Mac, IOS, Android, Web.
  • You also want access controls.
Citrix ShareFile review

Questions people ask

Is 8x8 or Citrix ShareFile better?
Neither clearly leads. 8x8 starts at $29.99/month and Citrix ShareFile at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 or Citrix ShareFile?
8x8 starts at $29.99/month and Citrix ShareFile at On request.
Does 8x8 or Citrix ShareFile run on more platforms?
8x8 runs on Web, Windows, Macos, Ios, Android. Citrix ShareFile runs on Windows, Mac, IOS, Android, Web.
What is 8x8 best used for?
8x8 is most often used for business communication, customer contact, remote work, continuity. Of those, business communication and customer contact are not what Citrix ShareFile is typically brought in for.
What can 8x8 do that Citrix ShareFile cannot?
8x8 covers Voice calling, Video meetings, Team messaging, Call recording. Citrix ShareFile covers Secure file sharing, Access controls, Versioning, Audit trails. Both handle Salesforce, Slack, Web support, Windows support.

Answered from the vendors’ own pages

Citrix ShareFile: What are the pricing tiers for ShareFile?

ShareFile offers four plans: Advanced ($18.15/month or $16.50/year per user), Premium ($28.59/month or $26/year per user, marked Most Popular), Industry Advantage ($45.83/month or $41.66/year per user), and Virtual Data Room ($77/month or $69.30/year per user).

Source
Citrix ShareFile: What is the minimum number of users required for ShareFile?

The Advanced, Premium, and Industry Advantage plans require a minimum of 3 users. The Virtual Data Room plan requires a minimum of 5 users.

Source
Citrix ShareFile: How much storage do I get with ShareFile?

Advanced, Premium, and Industry Advantage plans include 3TB of account storage (1TB per license aggregated). The Virtual Data Room plan includes 1GB storage per license. Additional storage is available in 3TB packs.

Source
Citrix ShareFile: Does ShareFile offer a free trial?

Yes, ShareFile offers free trials for multiple plans, including Advanced (Try Free option), Premium, and Industry Advantage. Trial links are provided on the plans page.

Source
Citrix ShareFile: Is data encrypted in ShareFile?

Yes, all communication between ShareFile and users is encrypted using either SSL or TLS encryption protocols, with up to AES 256-bit encryption available. Encryption is included across all pricing tiers.

Source
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