Softwr

Telecommunications · head to head

8x8 vs Eventbrite

8x8 logo

8x8

Telecommunications

Enterprise-grade unified communications

From
$29.99/month
Rated
-
Full reviewWebsite
Eventbrite logo

Eventbrite

Webinar & Virtual Events

Where event planners thrive

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Eventbrite has a free tier, so it costs nothing to try first.
  • Each has a real cost: 8x8 listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited; Eventbrite service fees total 6.59% + $1.79 per ticket (3.7% service + 2.9% payment processing), among the highest in the industry
  • They diverge on capability: 8x8 covers Voice calling, Eventbrite covers Event Discovery.

Where they differ

Only the attributes on which 8x8 and Eventbrite actually diverge.

Attributes where 8x8 and Eventbrite differ
Attribute8x8Eventbrite
Starting price$29.99/monthFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWeb, Windows, Macos, Ios, AndroidWeb, iOS, Android
CategoryTelecommunicationsWebinar & Virtual Events
Founded19872006

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 8x8

  • Voice calling
  • Video meetings
  • Team messaging
  • Call recording
  • Voicemail
  • Call routing
  • Microsoft Teams
  • Google Workspace

Only in Eventbrite

  • Event Discovery
  • Ticketing
  • Event Management
  • Marketing Tools
  • Virtual Events
  • Mailchimp
  • Zoom

Both cover

  • Analytics
  • Salesforce
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

8x8

  • Business communicationnot Eventbrite
  • Customer contactnot Eventbrite
  • Remote worknot Eventbrite
  • Continuitynot Eventbrite

Eventbrite

  • Selling tickets for concerts, festivals and nightlife eventsnot 8x8
  • Running conferences and corporate events with registrationnot 8x8
  • Nonprofit fundraising eventsnot 8x8
  • Reserved seating and timed entry admissionnot 8x8
  • Promoting events through the Eventbrite marketplace and paid adsnot 8x8

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

8x8

  • Listed on UK G-Cloud 14 at £2.65 to £113.40 per user per month for 8x8 Hosted PBX, submitted directly by 8x8 UK Limited

Eventbrite

  • Service fees total 6.59% + $1.79 per ticket (3.7% service + 2.9% payment processing), among the highest in the industry
  • Holds 20% of net sales in reserve until event completion and delays payout 3 days after event, creating cash flow problems for organizers
  • Limited event page customization with no white-label option and events must be registered on eventbrite.com domain

Pricing, plan by plan

8x8

$29.99/month
  • Pro$29.99/month
    • Calling and meetings
    • Video conferencing
    • Team messaging
  • Enterprise$undefined/month
    • Everything in Pro
    • Advanced analytics
    • Dedicated support

Eventbrite

Free
  • FreeFree
    • Unlimited free events
    • No platform fees for free events
  • Pro$15/month
    • Email marketing
    • Custom branding
    • Advanced analytics

Which should you pick?

Choose 8x8 if

  • You need voice calling.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want video meetings.
8x8 review

Choose Eventbrite if

  • You need event discovery.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want ticketing.
Eventbrite review

Questions people ask

Is 8x8 or Eventbrite better?
Neither clearly leads. 8x8 starts at $29.99/month and Eventbrite at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 8x8 or Eventbrite?
Eventbrite has a free tier; the other does not. Paid plans start at $29.99/month for 8x8 and Free for Eventbrite.
Does 8x8 or Eventbrite run on more platforms?
8x8 runs on Web, Windows, Macos, Ios, Android. Eventbrite runs on Web, iOS, Android.
Can I use Eventbrite for free?
Yes. Eventbrite has a free tier, so you can try it without paying. 8x8 starts at $29.99/month.
What is 8x8 best used for?
8x8 is most often used for business communication, customer contact, remote work, continuity. Of those, business communication and customer contact are not what Eventbrite is typically brought in for.
What can 8x8 do that Eventbrite cannot?
8x8 covers Voice calling, Video meetings, Team messaging, Call recording. Eventbrite covers Event Discovery, Ticketing, Event Management, Marketing Tools. Both handle Analytics, Salesforce, Web support, Ios support.

Answered from the vendors’ own pages

Eventbrite: Is Eventbrite free for hosting free events?

Yes, Eventbrite is completely free for events with free tickets. You can publish unlimited free events with no platform fees, service fees, or payment processing fees. Features like custom branding and advanced analytics are only available on paid plans.

Source
Eventbrite: What are the fees for paid-ticket events in the US?

Eventbrite charges 3.7% plus $1.79 per ticket sold, plus 2.9% payment processing fee per order. Organizers can pass these fees to attendees or absorb them.

Source
Eventbrite: When do I receive payments from ticket sales?

Payouts are sent 3 days after your event ends (or on a custom schedule if you set one), and funds appear in your bank account within 5 business days in the US or 7 days internationally. Eventbrite also holds 20% in reserve until after the event to cover refunds and chargebacks.

Source
Eventbrite: Can I customize branding on my event page?

Customization is limited to basic colors and images. You cannot white-label the event page or remove Eventbrite branding, and all registration flows pass through Eventbrite's domain, not your own.

Source
Eventbrite: Does Eventbrite offer an API for integrations?

Yes, Eventbrite provides an OAuth API for developers to build custom integrations. Full documentation is available on their platform portal with support for app authentication and API keys.

Source
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