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Webinar & Virtual Events · head to head

Citrix ShareFile vs Riverside

Citrix ShareFile logo

Citrix ShareFile

Webinar & Virtual Events

Secure file sharing and collaboration platform

From
On request
Rated
-
Full reviewWebsite
Riverside logo

Riverside

Webinar & Virtual Events

Studio-quality remote podcast and video recording

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Riverside has a free tier, so it costs nothing to try first.
  • Each has a real cost: Citrix ShareFile integrated electronic signature is included only on the ShareFile Premium plans; Riverside the free plan gives a single one off 2 hours of recording rather than a monthly allowance
  • They diverge on capability: Citrix ShareFile covers Secure file sharing, Riverside covers Local recording.

Where they differ

Only the attributes on which Citrix ShareFile and Riverside actually diverge.

Attributes where Citrix ShareFile and Riverside differ
AttributeCitrix ShareFileRiverside
Starting priceOn requestFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWindows, Mac, IOS, Android, WebWeb, Ios, Android, Desktop
Founded19892020

Identical on both: user rating (Not yet rated), category (Webinar & Virtual Events).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Citrix ShareFile

  • Secure file sharing
  • Access controls
  • Versioning
  • Audit trails
  • Mobile apps
  • Microsoft 365
  • Salesforce
  • ServiceNow

Only in Riverside

  • Local recording
  • 4K video capture
  • Separate audio tracks
  • AI transcription
  • Magic Editor
  • Live streaming
  • Zoom
  • YouTube

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Citrix ShareFile

  • Sending large client files securely with encrypted email and request linksnot Riverside
  • Compliance oriented document exchange with external clientsnot Riverside

Riverside

  • Recording remote podcast and video interviews in local quality per participantnot Citrix ShareFile
  • Producing multi track recordings for editing after the sessionnot Citrix ShareFile

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Citrix ShareFile

  • Integrated electronic signature is included only on the ShareFile Premium plans
  • On-premises and hybrid storage are available only with the Enterprise plans
  • Only employee users are licensed and can manage the account; client users are unlimited but limited to uploading and downloading files

Riverside

  • The free plan gives a single one off 2 hours of recording rather than a monthly allowance
  • Free exports are capped at 720p, so remote recording quality is the paid feature
  • Separate track recording is metered monthly, at 5 hours on Pro and 15 on Grow
  • Downloadable separate tracks are metered on a different allowance again, at 15, 20 and 25 hours
  • Removing all time limits requires the Webinar plan at $79 a month or a custom Business contract

Pricing, plan by plan

Citrix ShareFile

On request
  • Standard$13/month
    • 100 GB storage
    • Basic collaboration
  • Advanced$25/month
    • 500 GB storage
    • Advanced features
  • Enterprise$50/month
    • Unlimited storage
    • Custom support

Riverside

Free
  • FreeFree
    • 2 hours recording
    • 720p video
    • Separate audio tracks
  • Standard$15/month
    • 5 hours recording
    • 4K video
    • AI transcription
  • Pro$24/month
    • 15 hours recording
    • All features
    • Live streaming
  • Business$39/month
    • Unlimited recording
    • Team collaboration
    • Priority support

Which should you pick?

Choose Citrix ShareFile if

  • You need secure file sharing.
  • You work on Windows, Mac, IOS, Android, Web.
  • You also want access controls.
Citrix ShareFile review

Choose Riverside if

  • You need local recording.
  • You want to start without paying.
  • You work on Web, Ios, Android, Desktop.
  • You also want 4k video capture.
Riverside review

Questions people ask

Is Citrix ShareFile or Riverside better?
Neither clearly leads. Citrix ShareFile starts at On request and Riverside at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Citrix ShareFile or Riverside?
Riverside has a free tier; the other does not. Paid plans start at On request for Citrix ShareFile and Free for Riverside.
Does Citrix ShareFile or Riverside run on more platforms?
Citrix ShareFile runs on Windows, Mac, IOS, Android, Web. Riverside runs on Web, Ios, Android, Desktop.
Can I use Riverside for free?
Yes. Riverside has a free tier, so you can try it without paying. Citrix ShareFile starts at On request.
What is Citrix ShareFile best used for?
Citrix ShareFile is most often used for sending large client files securely with encrypted email and request links, compliance oriented document exchange with external clients. Of those, sending large client files securely with encrypted email and request links and compliance oriented document exchange with external clients are not what Riverside is typically brought in for.
What can Citrix ShareFile do that Riverside cannot?
Citrix ShareFile covers Secure file sharing, Access controls, Versioning, Audit trails. Riverside covers Local recording, 4K video capture, Separate audio tracks, AI transcription. Both handle Web support.
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Related pages

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