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Citrix ShareFile vs Hopin

Citrix ShareFile logo

Citrix ShareFile

Software

Secure file sharing and collaboration platform

From
On request
Rated
-
Full reviewWebsite
Hopin logo

Hopin

Software

Virtual and hybrid events at scale

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Hopin has a free tier, so it costs nothing to try first.
  • Each has a real cost: Citrix ShareFile integrated electronic signature is included only on the ShareFile Premium plans; Hopin platform complexity with feature breadth that results in no single feature being particularly strong compared to specialized competitors
  • They diverge on capability: Citrix ShareFile covers Secure file sharing, Hopin covers Virtual stages.

Where they differ

Only the attributes on which Citrix ShareFile and Hopin actually diverge.

Attributes where Citrix ShareFile and Hopin differ
AttributeCitrix ShareFileHopin
Starting priceOn requestFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsWindows, Mac, IOS, Android, WebWeb, iOS, Android
Founded19892019

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Citrix ShareFile

  • Secure file sharing
  • Access controls
  • Versioning
  • Audit trails
  • Mobile apps
  • Microsoft 365
  • ServiceNow
  • Slack

Only in Hopin

  • Virtual stages
  • Networking sessions
  • Expo areas
  • Breakout rooms
  • Live streaming
  • Stripe
  • HubSpot
  • Zapier

Both cover

  • Salesforce
  • Android support
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Citrix ShareFile

  • Sending large client files securely with encrypted email and request linksnot Hopin
  • Compliance oriented document exchange with external clientsnot Hopin

Hopin

  • Event planningnot Citrix ShareFile
  • Ticket salesnot Citrix ShareFile
  • Attendee managementnot Citrix ShareFile
  • Virtual eventsnot Citrix ShareFile
  • Event marketingnot Citrix ShareFile

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Citrix ShareFile

  • Integrated electronic signature is included only on the ShareFile Premium plans
  • On-premises and hybrid storage are available only with the Enterprise plans
  • Only employee users are licensed and can manage the account; client users are unlimited but limited to uploading and downloading files

Hopin

  • Platform complexity with feature breadth that results in no single feature being particularly strong compared to specialized competitors
  • Hard registration caps with additional charges if events exceed 100 registrations
  • Post-acquisition delays with slow account activation taking up to 45 days and slow responses to onboarding questions
  • High pricing particularly problematic for organizations running occasional or simple webinars
  • No Facebook or YouTube live streaming integration and limited caption support for accessibility

Pricing, plan by plan

Citrix ShareFile

On request
  • Standard$13/month
    • 100 GB storage
    • Basic collaboration
  • Advanced$25/month
    • 500 GB storage
    • Advanced features
  • Enterprise$50/month
    • Unlimited storage
    • Custom support

Hopin

Free

No published plan breakdown. See the Hopin review.

Which should you pick?

Choose Citrix ShareFile if

  • You need secure file sharing.
  • You work on Windows, Mac, IOS, Android, Web.
  • You also want access controls.
Citrix ShareFile review

Choose Hopin if

  • You need virtual stages.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want networking sessions.
Hopin review

Questions people ask

Is Citrix ShareFile or Hopin better?
Neither clearly leads. Citrix ShareFile starts at On request and Hopin at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Citrix ShareFile or Hopin?
Hopin has a free tier; the other does not. Paid plans start at On request for Citrix ShareFile and Free for Hopin.
Does Citrix ShareFile or Hopin run on more platforms?
Citrix ShareFile runs on Windows, Mac, IOS, Android, Web. Hopin runs on Web, iOS, Android.
Can I use Hopin for free?
Yes. Hopin has a free tier, so you can try it without paying. Citrix ShareFile starts at On request.
What is Citrix ShareFile best used for?
Citrix ShareFile is most often used for sending large client files securely with encrypted email and request links, compliance oriented document exchange with external clients. Of those, sending large client files securely with encrypted email and request links and compliance oriented document exchange with external clients are not what Hopin is typically brought in for.
What can Citrix ShareFile do that Hopin cannot?
Citrix ShareFile covers Secure file sharing, Access controls, Versioning, Audit trails. Hopin covers Virtual stages, Networking sessions, Expo areas, Breakout rooms. Both handle Salesforce, Android support, Web support.

Answered from the vendors’ own pages

Hopin: What is Hopin's pricing?

Hopin (now RingCentral Events) starts at approximately $99 per organizer per month (billed annually) for the Events Pro plan, with higher tiers at $199 and $299 per month adding onsite capabilities and advanced integrations. A free plan is available with limited features.

Source
Hopin: What features does Hopin include?

Hopin provides registration, live streaming, networking tools (1:1 video matchmaking, breakout rooms), virtual reception and expo areas, real-time analytics and reporting, and integrations with Salesforce, HubSpot, Marketo, and Pardot.

Source
Hopin: Can Hopin live stream to Facebook or YouTube?

No. Hopin does not offer native options to live stream video conferencing directly to Facebook or YouTube. This requires manual setup or third-party solutions.

Source
Hopin: Does Hopin provide automated captions during events?

Hopin does not offer built-in caption support across all features, which is a limitation for accessibility and engagement during live sessions.

Source
Hopin: Who acquired Hopin?

RingCentral acquired Hopin in late 2023. The platform is now sold as RingCentral Events with ongoing support and updates managed by RingCentral.

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Related pages

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