Software · head to head
Cisco Webex vs Citrix ShareFile

Cisco Webex
Software
The leading enterprise video conferencing platform
- From
- Free
- Rated
- -

Citrix ShareFile
Software
Secure file sharing and collaboration platform
- From
- On request
- Rated
- -
The short version
- Only Cisco Webex has a free tier, so it costs nothing to try first.
- Each has a real cost: Cisco Webex listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL); Citrix ShareFile integrated electronic signature is included only on the ShareFile Premium plans
- They diverge on capability: Cisco Webex covers HD video, Citrix ShareFile covers Secure file sharing.
Where they differ
Only the attributes on which Cisco Webex and Citrix ShareFile actually diverge.
| Attribute | Cisco Webex | Citrix ShareFile |
|---|---|---|
| Starting price | Free | On request |
| Pricing model | freemium | subscription |
| Free tier | Yes | No |
| Platforms | Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android | Windows, Mac, IOS, Android, Web |
| Founded | 1984 | 1989 |
Identical on both: user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Cisco Webex
- HD video
- Screen sharing
- Recording
- Transcription
- Virtual backgrounds
- Microsoft Teams
- Google Calendar
- Outlook
Only in Citrix ShareFile
- Secure file sharing
- Access controls
- Versioning
- Audit trails
- Mobile apps
- Microsoft 365
- ServiceNow
- Windows support
Both cover
- Slack
- Salesforce
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Cisco Webex
- Video Conferencingnot Citrix ShareFile
- Team Collaborationnot Citrix ShareFile
- Project Managementnot Citrix ShareFile
Citrix ShareFile
- Sending large client files securely with encrypted email and request linksnot Cisco Webex
- Compliance oriented document exchange with external clientsnot Cisco Webex
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Cisco Webex
- Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)
Citrix ShareFile
- Integrated electronic signature is included only on the ShareFile Premium plans
- On-premises and hybrid storage are available only with the Enterprise plans
- Only employee users are licensed and can manage the account; client users are unlimited but limited to uploading and downloading files
Pricing, plan by plan
Cisco Webex
Free- FreeFree
- 40-min group meetings
- Unlimited 1:1 calls
- HD video
- Starter$13.5/month
- Unlimited meetings
- 100 participants
- Recording
- Pro$26.99/month
- 300 participants
- Advanced security
- Priority support
Citrix ShareFile
On request- Standard$13/month
- 100 GB storage
- Basic collaboration
- Advanced$25/month
- 500 GB storage
- Advanced features
- Enterprise$50/month
- Unlimited storage
- Custom support
Which should you pick?
Choose Cisco Webex if
- You need hd video.
- You want to start without paying.
- You work on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android.
- You also want screen sharing.
Choose Citrix ShareFile if
- You need secure file sharing.
- You work on Windows, Mac, IOS, Android, Web.
- You also want access controls.
Questions people ask
- Is Cisco Webex or Citrix ShareFile better?
- Neither clearly leads. Cisco Webex starts at Free and Citrix ShareFile at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Cisco Webex or Citrix ShareFile?
- Cisco Webex has a free tier; the other does not. Paid plans start at Free for Cisco Webex and On request for Citrix ShareFile.
- Does Cisco Webex or Citrix ShareFile run on more platforms?
- Cisco Webex runs on Web, Desktop Mac, Desktop Windows, Mobile iOS, Mobile Android. Citrix ShareFile runs on Windows, Mac, IOS, Android, Web.
- Can I use Cisco Webex for free?
- Yes. Cisco Webex has a free tier, so you can try it without paying. Citrix ShareFile starts at On request.
- What is Cisco Webex best used for?
- Cisco Webex is most often used for video conferencing, team collaboration, project management. Of those, video conferencing and team collaboration are not what Citrix ShareFile is typically brought in for.
- What can Cisco Webex do that Citrix ShareFile cannot?
- Cisco Webex covers HD video, Screen sharing, Recording, Transcription. Citrix ShareFile covers Secure file sharing, Access controls, Versioning, Audit trails. Both handle Slack, Salesforce, Web support.
Related pages
More on Cisco Webex
More on Citrix ShareFile
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