Heap

Heap

Verified

Product analytics for the modern product team

4.4(2,345 ratings)
1K+ users
9 views
Founded
2013
Starting Price
Free
Category
SaaS
Last Updated
9/8/2025

Screenshots

Heap screenshot 1
Heap screenshot 2

Quick Overview

Heap automatically captures every user action in your product and lets you analyze data without writing tracking code. It provides complete, trustworthy data that helps product teams move fast and make better decisions.

4.4

Rating

1K+

Users

Free Plan

Available

4

Platforms

Complete Guide to Heap

Everything you need to know about Heap to make an informed decision

What is Heap?

Heap is a comprehensive User behavior analysis solution designed for saas professionals and teams. Heap automatically captures every user action in your product and lets you analyze data without writing tracking code. It provides complete, trustworthy data that helps product teams move fast and make better decisions.

This powerful software platform combines essential business functionality with user-friendly design, making it an ideal choice for organizations looking to streamline their User behavior analysis processes and enhance overall productivity.

Key Benefits of Heap

Heap delivers significant value through its comprehensive feature set and intuitive design:

  • Autocapture - Enhanced autocapture capabilities that drive efficiency
  • Retroactive analytics - Enhanced retroactive analytics capabilities that drive efficiency
  • Session replay - Enhanced session replay capabilities that drive efficiency
  • Funnel analysis - Enhanced funnel analysis capabilities that drive efficiency
  • User segmentation - Enhanced user segmentation capabilities that drive efficiency

Heap Features and Capabilities

Heap offers a robust set of features designed to meet the demanding requirements of modern saas operations.

Core Functionality

The platform's core features provide essential capabilities for daily operations:

  • Autocapture
  • Retroactive analytics
  • Session replay
  • Funnel analysis
  • User segmentation

Security and Compliance

Heap prioritizes data security and regulatory compliance with advanced security features:

  • SOC2
  • GDPR
  • CCPA

Integration Capabilities

Heap seamlessly connects with popular business tools and platforms, enabling unified workflow management:

  • Salesforce integration for enhanced connectivity
  • Marketo integration for enhanced connectivity
  • HubSpot integration for enhanced connectivity
  • Optimizely integration for enhanced connectivity
  • Google Ads integration for enhanced connectivity
  • Facebook Ads integration for enhanced connectivity
  • Segment integration for enhanced connectivity
  • Zapier integration for enhanced connectivity

These integrations ensure that Heap fits naturally into existing technology stacks while providing additional functionality and data synchronization.

Heap Pricing Structure

Heap offers flexible pricing options designed to accommodate businesses of all sizes and requirements.

Free Plan Available - ${software.name} provides a free tier with essential features, making it accessible for small teams and individual users to get started without initial investment.

Paid Plans - Premium features and advanced capabilities are available starting from $null per month, providing excellent value for growing businesses.

Available Pricing Tiers

Heap offers multiple pricing tiers to match different organizational needs:

  • Free Plan - $0/month
    • 10K sessions/month
    • 6 months data retention
    • Core analytics
  • Growth Plan - $null/month
    • Unlimited sessions
    • Unlimited data retention
    • Advanced analytics
  • Pro Plan - $null/month
    • Everything in Growth
    • Data science
    • Advanced permissions
  • Premier Plan - $null/month
    • White glove onboarding
    • Dedicated CSM
    • Custom contracts

Platform Compatibility and Technical Requirements

Heap is designed for maximum accessibility and can be used across multiple platforms and devices.

Supported Platforms: web, ios, android, api

This multi-platform support ensures that teams can access Heap functionality regardless of their preferred operating system or device type.

Multi-Language Support

Heap supports multiple languages to serve global teams effectively:

Available Languages: English

Optimal Use Cases for Heap

Heap excels in various business scenarios and use cases:

  • User behavior analysis - Streamlined processes and enhanced efficiency
  • Conversion optimization - Streamlined processes and enhanced efficiency
  • Product adoption - Streamlined processes and enhanced efficiency
  • Customer journey mapping - Streamlined processes and enhanced efficiency
  • A/B testing analysis - Streamlined processes and enhanced efficiency

These use cases demonstrate Heap's versatility and ability to adapt to different business requirements and operational needs.

How Heap Compares to Alternatives

While there are several User behavior analysis solutions available in the market, Heap distinguishes itself through its unique combination of features and user experience.

Popular alternatives include: Google Analytics, Mixpanel, Amplitude, PostHog, FullStory

However, Heap offers distinct advantages in terms of affordability and accessibility, making it a compelling choice for organizations evaluating their options.

Why Heap is the Right Choice

Heap represents an excellent solution for organizations seeking reliable User behavior analysis software. With an impressive 4.4/5 user rating, it has proven its value across diverse business environments.

Developed and maintained by Heap Inc with a track record dating back to 2013, Heap combines industry expertise with modern technology to deliver exceptional results.

The platform offers flexible pricing including a free tier and comprehensive functionality suitable for startup, small, medium, enterprise. Whether you're a startup looking for cost-effective solutions or an enterprise requiring advanced capabilities, Heap provides the tools and scalability to support your growth.

Choose Heap for its proven reliability, comprehensive feature set, and commitment to user success in the competitive User behavior analysis software market.

Supported Platforms

Web
Ios
Android
Api

Try Heap

FREE PLAN
Free to start

No credit card required

4.4(2345+ reviews)
1K+
Users

✓ No credit card required ✓ Setup in minutes ✓ Cancel anytime

Key Features

Autocapture
Autocapture capability
Retroactive analytics
Retroactive analytics capability
Session replay
Session replay capability
Funnel analysis
Funnel analysis capability
User segmentation
User segmentation capability

Why Choose Heap?

Verified
Est. 2013
1K+ users
Easy to setup & use
Regular updates & support
Join thousands of satisfied users

Security & Compliance

Security Score75/100

Certifications

GDPRSOC2CCPA
EncryptionAES-128

Company

Heap Inc
Location:San Francisco, CA
Size:201-500
Visit company website
Heap Review - SaaS Software | Softwr | Softwr