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Joblogic

Field service management built around UK planned maintenance contracts and compliance certificates

As of 31 August 2026, Joblogic starts at £45/month. Joblogic is a British field service platform aimed at mechanical, electrical and fire safety contractors who run PPM contracts rather than one-off jobs. Softwr lists it under Field Service. Joblogic is made by Joblogic Ltd, available on Web, iOS, Android.

Overview

What Joblogic does

Joblogic is job management software for service and maintenance contractors. It covers customers and sites, asset registers, quoting, job dispatch and scheduling, engineer mobile app with offline working, timesheets, purchase orders, stock, invoicing and job costing. Certificates and forms are a first-class part of the product rather than an add-on, and it connects to UK accounting packages. What distinguishes it is the planned preventative maintenance model. The system is built to hold a contract that generates recurring visits against a register of assets at a site, track the certificate produced at each visit, and show whether the contract is profitable once engineer time and parts are costed. That is a different shape of software from the reactive dispatch tools aimed at plumbers and cleaners, and it is why gas, fire and air conditioning contractors buy it. Certificates matter commercially because a missing or late one is a regulatory exposure, not an admin inconvenience. The buyer is a UK or Irish contractor with somewhere between five and a few hundred engineers, usually with a mix of reactive callouts and contracted maintenance. Trade-offs: PPM contracts, route scheduling, timesheets and purchase orders all sit above the published Standard tier, so the real price for a maintenance contractor is a quote; the product is written around British compliance and terminology; and the entry rate is billed annually rather than monthly.

What people use it for

  • A fire or gas safety contractor issuing hundreds of statutory certificates a month that must be retrievable at audit
  • An HVAC firm running annual maintenance contracts across a portfolio of client sites with equipment registers per site
  • A facilities contractor mixing contracted PPM visits with reactive callouts on the same engineer diary
  • A service business that has outgrown a whiteboard and spreadsheets but needs UK accounting integration with Sage or Xero

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Joblogic.

  • The published £45 per user per month covers only the Standard tier, and the planned maintenance contracts most buyers come for sit on Premium, which is quote only, so the advertised price is not the price a maintenance contractor pays.
  • Users are counted as office staff, engineers and managers alike, so a business with many part-time or seasonal engineers pays full seats for people who log a handful of jobs a month.
  • The entry price is billed annually, so there is no low-commitment monthly option to trial the product properly at scale.
  • Compliance certificates, terminology and accounting integrations are written for the UK and Ireland, which makes the product a poor fit outside those markets despite being sold internationally.
  • The mobile app carries a lot of configurable form logic, and engineers on older devices report slow loading and sync on jobs with large certificate sets, which costs time on site.

Cross-shopped

What people choose instead of Joblogic

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • Joblogic logo
    Joblogic
    vs
    ServiceTitan logo
    ServiceTitan

    ServiceTitan: If you are a large US residential trades business and want the deepest sales and pricebook tooling

  • Joblogic logo
    Joblogic
    vs
    Jobber logo
    Jobber

    Jobber: If you run reactive jobs only and want lower cost and faster setup without PPM contracts

  • Joblogic logo
    Joblogic
    vs
    Housecall Pro logo
    Housecall Pro

    Housecall Pro: If consumer booking, payments and marketing matter more than compliance certificates

Pricing

What Joblogic costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Standard

£45 /mo

  • Billed annually, per user
  • Customers, sites and asset tracking
  • Quotes, jobs, invoices and job costing
  • Engineer mobile app
  • Standard reports
  • Free trial available

Premium

On request

  • Quoted on team size
  • PPM maintenance contracts
  • Purchase orders and stock
  • Route scheduling and engineer tracking
  • Timesheets and audits

Enterprise

On request

  • Custom pricing
  • Advanced dashboards and compliance tools
  • Customer portal
  • Custom form builder
  • Custom integrations and dedicated onboarding

Capabilities

Features

  • PPM contract scheduling

    Generates recurring planned maintenance visits from contracts against site asset registers

  • Asset registers

    Per-site equipment records carrying service history and certificate trail

  • Digital certificates

    Gas, electrical, fire and custom compliance forms completed on the engineer app and issued as PDFs

  • Offline mobile app

    Engineers work through jobs, parts and signatures without signal and sync on reconnect

  • Job costing

    Labour, parts and subcontractor cost against each job and each contract

  • Dispatch board

    Drag and drop scheduling with engineer skills, location and availability

  • Customer portal

    Clients log jobs and view certificates and history themselves

  • Custom form builder

    Build your own site forms and checklists, available on the top tier

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Do I need the Premium plan?

If you run planned maintenance contracts, purchase orders or timesheets, yes. Standard handles reactive jobs, quotes and invoices only.

Are subcontractors charged as users?

No. Joblogic counts office staff, engineers and managers as users; customers and subcontractors are not counted as seats.

Does it work offline?

Yes, the engineer app completes jobs, forms and signatures without signal and syncs later, which matters in plant rooms and basements.

Can it issue gas and electrical certificates?

Yes, statutory UK certificate templates are built in, and the top tier adds a form builder for your own documents.

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Softwr does not host reviews and shows no star rating for Joblogic, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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