CivicPlusvs
Accela


Accela: Civic Solutions for Modern Government

Civic Engagement Technology
As of 30 August 2026, CivicPlus's pricing is not published; the vendor quotes on request. CivicPlus provides integrated technology solutions that help local governments communicate, engage, and connect with their residents. Softwr lists it under Government. CivicPlus is launched in 2001, available on Web, iOS, Android.
Overview
CivicPlus provides integrated technology solutions that help local governments communicate, engage, and connect with their residents. Their platform includes website design, agenda management, citizen engagement, and digital services tools used by over 10,000 local governments.
The honest half
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about CivicPlus.
Cross-shopped
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.


Accela: Civic Solutions for Modern Government


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DocuWare: Document Management and Workflow Automation


Laserfiche: Intelligent Content Management
Capabilities
Government Websites
Agenda Management
Mass Notifications
Online Forms
Social Media Management
Integration with Facebook
Integration with Twitter
GovDelivery
Integration with GovDelivery
Web support
Available on web
Ios support
Available on ios
Android support
Available on android
Answered, with sources
Each answer names the page it came from, so you can check it rather than take our word for it.
CivicPlus uses a custom pricing model with no published rates. Interested organizations must fill out a form and speak with a technology strategist to receive a pricing estimate based on specific needs.
SourceYes, CivicPlus pricing is customized based on organization size and the specific products selected from their portfolio (websites, recreation management, utility billing, etc.).
SourceVisit civicplus.com/pricing to fill out a form or call 888-228-2233 to speak with a technology strategist about your municipality's requirements and receive a custom estimate.
SourceBehind it
Keep looking
Bid distribution network that is free for government agencies and charges the suppliers instead
Recreation management for small parks departments, priced on your annual revenue with no contract
Combined EAM and CMMS for utilities and municipalities with Esri GIS at the centre of the asset register
Softwr does not host reviews and shows no star rating for CivicPlus, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
What people switch to, and what they give up
Every tier, and where the cost actually lands
Put it head to head with anything we hold
Its rating, and an embed for your own site
GIS-centric public asset and work management, the product formerly sold as Cityworks
quoteCombined EAM and CMMS for utilities and municipalities with Esri GIS at the centre of the asset register
quotePublic sector enterprise asset management, sold for years as Lucity
quoteParks and recreation management for municipalities with published annual pricing and no per-seat fee
Per year, all inclusive with unlimited usersCloud ERP built only for small and mid-sized local governments and utility districts
quoteRecreation management for small parks departments, priced on your annual revenue with no contract
Per year by department annual revenue