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Software · head to head

CivicPlus vs Granicus

CivicPlus logo

CivicPlus

Software

Civic Engagement Technology

From
On request
Rated
-
Full reviewWebsite
Granicus logo

Granicus

Software

Digital Government Experiences Platform

From
$500/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CivicPlus pricing not published, available by custom quote only; Granicus pricing is custom-quoted and not publicly available
  • They diverge on capability: CivicPlus covers Government Websites, Granicus covers Citizen Communications.

Where they differ

Only the attributes on which CivicPlus and Granicus actually diverge.

Attributes where CivicPlus and Granicus differ
AttributeCivicPlusGranicus
Starting priceOn request$500/month
Pricing modelquotesubscription
PlatformsWeb, Ios, AndroidWeb, Mobile
Founded20011999

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CivicPlus

  • Government Websites
  • Agenda Management
  • Mass Notifications
  • Online Forms
  • Social Media Management
  • Facebook
  • Twitter
  • GovDelivery

Only in Granicus

  • Citizen Communications
  • Meeting Management
  • Digital Forms
  • Website Management
  • Records Management
  • Salesforce
  • Microsoft 365
  • Google Workspace

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

CivicPlus

  • Government website and communication platformnot Granicus
  • Civic engagement and public sector solutionsnot Granicus

Granicus

  • Citizen Servicesnot CivicPlus
  • Records Managementnot CivicPlus
  • Public Safetynot CivicPlus
  • Civic Engagementnot CivicPlus

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CivicPlus

  • Pricing not published, available by custom quote only
  • No standardised pricing tiers available

Granicus

  • Pricing is custom-quoted and not publicly available
  • Complex sales process for government agencies
  • Integration with legacy government systems can be challenging

Pricing, plan by plan

CivicPlus

On request

No published plan breakdown. See the CivicPlus review.

Granicus

$500/month
  • Government Starter$500/month
    • Communications Cloud
    • Meeting Management
    • Digital Services

Which should you pick?

Choose CivicPlus if

  • You need government websites.
  • You work on Web, Ios, Android.
  • You also want agenda management.
CivicPlus review

Choose Granicus if

  • You need citizen communications.
  • You work on Web, Mobile.
  • You also want meeting management.
Granicus review

Questions people ask

Is CivicPlus or Granicus better?
Neither clearly leads. CivicPlus starts at On request and Granicus at $500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CivicPlus or Granicus?
CivicPlus starts at On request and Granicus at $500/month.
Does CivicPlus or Granicus run on more platforms?
CivicPlus runs on Web, Ios, Android. Granicus runs on Web, Mobile.
What is CivicPlus best used for?
CivicPlus is most often used for government website and communication platform, civic engagement and public sector solutions. Of those, government website and communication platform and civic engagement and public sector solutions are not what Granicus is typically brought in for.
What can CivicPlus do that Granicus cannot?
CivicPlus covers Government Websites, Agenda Management, Mass Notifications, Online Forms. Granicus covers Citizen Communications, Meeting Management, Digital Forms, Website Management. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Granicus: How many government agencies use Granicus?

Over 5,500 federal, state, and local government agencies use Granicus, reaching more than 300 million citizen subscribers.

Source
Granicus: What does Granicus Engagement Cloud provide?

Granicus Engagement Cloud combines government communications, website management, meeting and agenda management, records management, and citizen service digitization.

Source
Granicus: What are the main features of Granicus?

Granicus provides tools for managing public communications, citizen feedback collection, community event management, online surveys, event registration, and live-streaming capabilities.

Source
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Related pages

More on CivicPlus

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