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Government · head to head

CivicPlus vs OpenCities

CivicPlus logo

CivicPlus

Government

Civic Engagement Technology

From
On request
Rated
-
Full reviewWebsite
OpenCities logo

OpenCities

Government

Digital Government Experience Platform

From
$500/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CivicPlus no public pricing tiers, rates, or cost information available; OpenCities population-based pricing model limits scalability for growing municipalities
  • They diverge on capability: CivicPlus covers Government Websites, OpenCities covers Website Management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which CivicPlus and OpenCities actually diverge.

Attributes where CivicPlus and OpenCities differ
AttributeCivicPlusOpenCities
Starting priceOn request$500/month
Pricing modelquotesubscription
PlatformsWeb, Ios, AndroidWeb, Mobile
Founded20012008

Identical on both: free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CivicPlus

  • Government Websites
  • Agenda Management
  • Mass Notifications
  • Online Forms
  • Social Media Management
  • Facebook
  • Twitter
  • GovDelivery

Only in OpenCities

  • Website Management
  • Digital Forms
  • Search Optimization
  • Accessibility Compliance
  • Analytics
  • Salesforce
  • Microsoft 365
  • Google Analytics

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

CivicPlus

  • Municipal government softwarenot OpenCities
  • City website managementnot OpenCities
  • Recreation management for local governmentnot OpenCities

OpenCities

  • Citizen Servicesnot CivicPlus
  • Records Managementnot CivicPlus
  • Public Safetynot CivicPlus
  • Civic Engagementnot CivicPlus

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CivicPlus

  • No public pricing tiers, rates, or cost information available
  • Requires direct contact with sales team for pricing estimates
  • No free trial or freemium tier option listed

OpenCities

  • Population-based pricing model limits scalability for growing municipalities
  • No self-hosted or on-premises deployment option
  • Limited code customization without vendor support

Pricing, plan by plan

CivicPlus

On request

No published plan breakdown. See the CivicPlus review.

OpenCities

$500/month
  • Government Platform$500/month
    • Website CMS
    • Digital Forms
    • Accessibility

Which should you pick?

Choose CivicPlus if

  • You need government websites.
  • You work on Web, Ios, Android.
  • You also want agenda management.
CivicPlus review

Choose OpenCities if

  • You need website management.
  • You work on Web, Mobile.
  • You also want digital forms.
OpenCities review

Questions people ask

Is CivicPlus or OpenCities better?
Neither clearly leads. CivicPlus starts at On request and OpenCities at $500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CivicPlus or OpenCities?
CivicPlus starts at On request and OpenCities at $500/month.
Does CivicPlus or OpenCities run on more platforms?
CivicPlus runs on Web, Ios, Android. OpenCities runs on Web, Mobile.
What is CivicPlus best used for?
CivicPlus is most often used for municipal government software, city website management, recreation management for local government. Of those, municipal government software and city website management are not what OpenCities is typically brought in for.
What can CivicPlus do that OpenCities cannot?
CivicPlus covers Government Websites, Agenda Management, Mass Notifications, Online Forms. OpenCities covers Website Management, Digital Forms, Search Optimization, Accessibility Compliance. Both handle Web support.

Answered from the vendors’ own pages

CivicPlus: What does CivicPlus cost?

CivicPlus uses a custom pricing model with no published rates. Interested organizations must fill out a form and speak with a technology strategist to receive a pricing estimate based on specific needs.

Source
OpenCities: Does OpenCities work offline?

No, OpenCities is a cloud-based SaaS platform that requires an internet connection. All editing and management is done through web browsers.

Source
CivicPlus: Does CivicPlus offer different pricing for different sized municipalities?

Yes, CivicPlus pricing is customized based on organization size and the specific products selected from their portfolio (websites, recreation management, utility billing, etc.).

Source
OpenCities: What accessibility standards does OpenCities meet?

OpenCities is maintained to comply with WCAG AA requirements, ensuring equitable access to government services and information for all residents.

Source
CivicPlus: How do I request pricing from CivicPlus?

Visit civicplus.com/pricing to fill out a form or call 888-228-2233 to speak with a technology strategist about your municipality's requirements and receive a custom estimate.

Source
OpenCities: Can I integrate OpenCities with other government systems?

Yes. OpenCities integrates with Google Analytics, govDelivery for notifications, EngagementHQ for feedback collection, Legistar for meeting management, and Active Directory for intranet workflows.

Source
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