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CivicPlus vs OpenCities

CivicPlus logo

CivicPlus

Software

Civic Engagement Technology

From
On request
Rated
-
Full reviewWebsite
OpenCities logo

OpenCities

Software

Digital Government Experience Platform

From
$500/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CivicPlus pricing not published, available by custom quote only; OpenCities population-based pricing model limits scalability for growing municipalities
  • They diverge on capability: CivicPlus covers Government Websites, OpenCities covers Website Management.

Where they differ

Only the attributes on which CivicPlus and OpenCities actually diverge.

Attributes where CivicPlus and OpenCities differ
AttributeCivicPlusOpenCities
Starting priceOn request$500/month
Pricing modelquotesubscription
PlatformsWeb, Ios, AndroidWeb, Mobile
Founded20012008

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CivicPlus

  • Government Websites
  • Agenda Management
  • Mass Notifications
  • Online Forms
  • Social Media Management
  • Facebook
  • Twitter
  • GovDelivery

Only in OpenCities

  • Website Management
  • Digital Forms
  • Search Optimization
  • Accessibility Compliance
  • Analytics
  • Salesforce
  • Microsoft 365
  • Google Analytics

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

CivicPlus

  • Government website and communication platformnot OpenCities
  • Civic engagement and public sector solutionsnot OpenCities

OpenCities

  • Citizen Servicesnot CivicPlus
  • Records Managementnot CivicPlus
  • Public Safetynot CivicPlus
  • Civic Engagementnot CivicPlus

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CivicPlus

  • Pricing not published, available by custom quote only
  • No standardised pricing tiers available

OpenCities

  • Population-based pricing model limits scalability for growing municipalities
  • No self-hosted or on-premises deployment option
  • Limited code customization without vendor support

Pricing, plan by plan

CivicPlus

On request

No published plan breakdown. See the CivicPlus review.

OpenCities

$500/month
  • Government Platform$500/month
    • Website CMS
    • Digital Forms
    • Accessibility

Which should you pick?

Choose CivicPlus if

  • You need government websites.
  • You work on Web, Ios, Android.
  • You also want agenda management.
CivicPlus review

Choose OpenCities if

  • You need website management.
  • You work on Web, Mobile.
  • You also want digital forms.
OpenCities review

Questions people ask

Is CivicPlus or OpenCities better?
Neither clearly leads. CivicPlus starts at On request and OpenCities at $500/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CivicPlus or OpenCities?
CivicPlus starts at On request and OpenCities at $500/month.
Does CivicPlus or OpenCities run on more platforms?
CivicPlus runs on Web, Ios, Android. OpenCities runs on Web, Mobile.
What is CivicPlus best used for?
CivicPlus is most often used for government website and communication platform, civic engagement and public sector solutions. Of those, government website and communication platform and civic engagement and public sector solutions are not what OpenCities is typically brought in for.
What can CivicPlus do that OpenCities cannot?
CivicPlus covers Government Websites, Agenda Management, Mass Notifications, Online Forms. OpenCities covers Website Management, Digital Forms, Search Optimization, Accessibility Compliance. Both handle Web support.

Answered from the vendors’ own pages

OpenCities: Does OpenCities work offline?

No, OpenCities is a cloud-based SaaS platform that requires an internet connection. All editing and management is done through web browsers.

Source
OpenCities: What accessibility standards does OpenCities meet?

OpenCities is maintained to comply with WCAG AA requirements, ensuring equitable access to government services and information for all residents.

Source
OpenCities: Can I integrate OpenCities with other government systems?

Yes. OpenCities integrates with Google Analytics, govDelivery for notifications, EngagementHQ for feedback collection, Legistar for meeting management, and Active Directory for intranet workflows.

Source
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Related pages

More on CivicPlus

More on OpenCities

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