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CentralSquare Asset Management

Public sector enterprise asset management, sold for years as Lucity

As of 1 September 2026, CentralSquare Asset Management's pricing is not published; the vendor quotes on request. The product public works departments know as Lucity is now sold as CentralSquare Asset Management powered by Lucity. Softwr lists it under Government. CentralSquare Asset Management is made by CentralSquare Technologies, available on Web, iOS, Android, Cloud.

Overview

What CentralSquare Asset Management does

CentralSquare Asset Management is enterprise asset management for local government: streets and pavement, water and sewer networks, stormwater, parks, fleet, facilities and signs. It handles asset inventories, condition assessment, work orders, inspections, service requests from citizens, preventive maintenance and capital planning, with tight Esri ArcGIS integration because public works assets are inherently spatial. It was sold as Lucity, and before that GBA Master Series, and remains widely deployed under the Lucity name in the field. The fact a buyer should weigh is ownership. CentralSquare acquired Lucity in 2019 and folded it into a broad public sector portfolio spanning public safety dispatch, records, finance, ERP and community development. CentralSquare is private-equity owned, has grown by acquisition, and now sells asset management as one module of a suite whose commercial logic is cross-selling into the same city hall. For a public works department, that means the roadmap is shaped by the suite rather than by asset management specifically, and pricing conversations frequently arrive bundled with products the department did not ask for. Buyers are city and county public works, utilities and parks departments in North America. The trade-off is between suite convenience and product depth: a municipality that already runs CentralSquare finance or community development gets shared data and one vendor to call, while a department that only wants asset management is buying into a vendor relationship considerably larger than its own requirement, with no published pricing and long procurement cycles.

What people use it for

  • A city consolidating streets, water, parks and facilities maintenance into one asset register instead of four departmental spreadsheets
  • A county needing auditable stormwater and backflow inspection records for a regulatory programme
  • A public works department wanting citizen-reported potholes and blocked drains to become work orders without manual re-keying
  • A municipality already running CentralSquare finance that wants asset and work costs to land in the general ledger without an integration project

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about CentralSquare Asset Management.

  • The Lucity name is now only a suffix on a CentralSquare product, so long-standing customers should confirm which capabilities carry forward under the current release rather than assuming continuity from the Lucity they know.
  • CentralSquare is private-equity owned and grew by acquisition, so asset management competes for development attention against public safety and finance products with larger revenue, and its roadmap is not independently controlled.
  • Pricing is unpublished and quoted per municipality, and asset management is often presented alongside other suite modules, so a department must work to get a clean, unbundled number it can defend at council.
  • Esri ArcGIS is effectively a prerequisite for the spatial capability that makes the product worth buying, and that licence is a separate cost the software quote will not include.
  • It is North America focused, aligned to United States municipal practice, funding structures and regulatory programmes, which limits its fit for local authorities elsewhere.

Cross-shopped

What people choose instead of CentralSquare Asset Management

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What CentralSquare Asset Management costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

CentralSquare Asset Management

On request

  • Subscription or on-premise licensing, quoted per municipality
  • Priced on population, module selection and user counts
  • Esri ArcGIS licensing purchased separately
  • Implementation and data conversion quoted as services
  • Typically procured through public tender

Capabilities

Features

  • Esri ArcGIS integration

    Assets held and edited against the municipal geodatabase rather than in an isolated register

  • Public works asset breadth

    Streets, water, sewer, storm, parks, fleet, facilities and signs in one asset model

  • Citizen request intake

    Service requests routed from public reporting channels straight to work orders

  • Condition assessment

    Pavement and network condition scoring feeding renewal prioritisation

  • Inspections

    Configurable inspection forms for regulatory programmes such as stormwater and backflow

  • Suite integration

    Shared data with CentralSquare finance, ERP and community development modules

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Can I still buy Lucity?

Not under that name alone. It is sold as CentralSquare Asset Management powered by Lucity, and quotes and contracts will use the CentralSquare name.

Do I need Esri?

In practice yes. The spatial asset handling that distinguishes the product depends on ArcGIS, licensed separately from Esri.

Is it cloud only?

No. Both hosted subscription and on-premise deployment are available, which matters for municipalities with data residency or network policy constraints.

Is pricing published?

No. It is quoted per municipality based on population, modules and users, usually through a public procurement process.

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Softwr does not host reviews and shows no star rating for CentralSquare Asset Management, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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