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Government · head to head

CivicPlus vs Laserfiche

CivicPlus logo

CivicPlus

Government

Civic Engagement Technology

From
On request
Rated
-
Full reviewWebsite
Laserfiche logo

Laserfiche

Government

Intelligent Content Management

From
$50/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CivicPlus no public pricing tiers, rates, or cost information available; Laserfiche self-hosted deployment requires dedicated IT resources and infrastructure management
  • They diverge on capability: CivicPlus covers Government Websites, Laserfiche covers Document Capture.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which CivicPlus and Laserfiche actually diverge.

Attributes where CivicPlus and Laserfiche differ
AttributeCivicPlusLaserfiche
Starting priceOn request$50/month
Pricing modelquotesubscription
PlatformsWeb, Ios, AndroidWeb, Mobile, Windows, macOS, Linux
Founded20011976

Identical on both: free tier (No), user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CivicPlus

  • Government Websites
  • Agenda Management
  • Mass Notifications
  • Online Forms
  • Social Media Management
  • Facebook
  • Twitter
  • GovDelivery

Only in Laserfiche

  • Document Capture
  • Workflow Automation
  • Records Management
  • Electronic Forms
  • Process Automation
  • Microsoft Office
  • SharePoint
  • Salesforce

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

CivicPlus

  • Municipal government softwarenot Laserfiche
  • City website managementnot Laserfiche
  • Recreation management for local governmentnot Laserfiche

Laserfiche

  • Citizen Servicesnot CivicPlus
  • Records Managementnot CivicPlus
  • Public Safetynot CivicPlus
  • Civic Engagementnot CivicPlus

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CivicPlus

  • No public pricing tiers, rates, or cost information available
  • Requires direct contact with sales team for pricing estimates
  • No free trial or freemium tier option listed

Laserfiche

  • Self-hosted deployment requires dedicated IT resources and infrastructure management
  • Complex implementation often requires significant upfront customization
  • High total cost of ownership for on-premises deployments due to infrastructure needs

Pricing, plan by plan

CivicPlus

On request

No published plan breakdown. See the CivicPlus review.

Laserfiche

$50/month
  • Cloud$50/month
    • Document Management
    • Workflow Automation
    • Records Management

Which should you pick?

Choose CivicPlus if

  • You need government websites.
  • You work on Web, Ios, Android.
  • You also want agenda management.
CivicPlus review

Choose Laserfiche if

  • You need document capture.
  • You work on Web, Mobile, Windows, macOS, Linux.
  • You also want workflow automation.
Laserfiche review

Questions people ask

Is CivicPlus or Laserfiche better?
Neither clearly leads. CivicPlus starts at On request and Laserfiche at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CivicPlus or Laserfiche?
CivicPlus starts at On request and Laserfiche at $50/month.
Does CivicPlus or Laserfiche run on more platforms?
CivicPlus runs on Web, Ios, Android. Laserfiche runs on Web, Mobile, Windows, macOS, Linux.
What is CivicPlus best used for?
CivicPlus is most often used for municipal government software, city website management, recreation management for local government. Of those, municipal government software and city website management are not what Laserfiche is typically brought in for.
What can CivicPlus do that Laserfiche cannot?
CivicPlus covers Government Websites, Agenda Management, Mass Notifications, Online Forms. Laserfiche covers Document Capture, Workflow Automation, Records Management, Electronic Forms. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

CivicPlus: What does CivicPlus cost?

CivicPlus uses a custom pricing model with no published rates. Interested organizations must fill out a form and speak with a technology strategist to receive a pricing estimate based on specific needs.

Source
Laserfiche: Does Laserfiche offer both cloud and self-hosted options?

Yes. Laserfiche Cloud offers three tiers (Starter $53/user/month, Professional $73, Business $93). Laserfiche 12 provides self-hosted deployment for organizations requiring on-premise infrastructure or with strict security and regulatory constraints.

Source
CivicPlus: Does CivicPlus offer different pricing for different sized municipalities?

Yes, CivicPlus pricing is customized based on organization size and the specific products selected from their portfolio (websites, recreation management, utility billing, etc.).

Source
Laserfiche: What does Laserfiche capture from documents?

Laserfiche provides document capture, electronic forms, workflow automation, case management, mobile access, and government-certified records management with automatic filing and retention schedules.

Source
CivicPlus: How do I request pricing from CivicPlus?

Visit civicplus.com/pricing to fill out a form or call 888-228-2233 to speak with a technology strategist about your municipality's requirements and receive a custom estimate.

Source
Laserfiche: Can Laserfiche track document workflows automatically?

Yes. Laserfiche includes workflow automation that tracks and fulfills processes like FOIA requests, with access controls, audit trails, and automated recordkeeping for compliance.

Source
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