Software · head to head
CivicPlus vs Laserfiche
The short version
- Each has a real cost: CivicPlus pricing not published, available by custom quote only; Laserfiche self-hosted deployment requires dedicated IT resources and infrastructure management
- They diverge on capability: CivicPlus covers Government Websites, Laserfiche covers Document Capture.
Where they differ
Only the attributes on which CivicPlus and Laserfiche actually diverge.
| Attribute | CivicPlus | Laserfiche |
|---|---|---|
| Starting price | On request | $50/month |
| Pricing model | quote | subscription |
| Platforms | Web, Ios, Android | Web, Mobile, Windows, macOS, Linux |
| Founded | 2001 | 1976 |
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in CivicPlus
- Government Websites
- Agenda Management
- Mass Notifications
- Online Forms
- Social Media Management
- GovDelivery
Only in Laserfiche
- Document Capture
- Workflow Automation
- Records Management
- Electronic Forms
- Process Automation
- Microsoft Office
- SharePoint
- Salesforce
Both cover
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
CivicPlus
- Government website and communication platformnot Laserfiche
- Civic engagement and public sector solutionsnot Laserfiche
Laserfiche
- Citizen Servicesnot CivicPlus
- Records Managementnot CivicPlus
- Public Safetynot CivicPlus
- Civic Engagementnot CivicPlus
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
CivicPlus
- Pricing not published, available by custom quote only
- No standardised pricing tiers available
Laserfiche
- Self-hosted deployment requires dedicated IT resources and infrastructure management
- Complex implementation often requires significant upfront customization
- High total cost of ownership for on-premises deployments due to infrastructure needs
Pricing, plan by plan
CivicPlus
On requestNo published plan breakdown. See the CivicPlus review.
Laserfiche
$50/month- Cloud$50/month
- Document Management
- Workflow Automation
- Records Management
Which should you pick?
Choose CivicPlus if
- You need government websites.
- You work on Web, Ios, Android.
- You also want agenda management.
Choose Laserfiche if
- You need document capture.
- You work on Web, Mobile, Windows, macOS, Linux.
- You also want workflow automation.
Questions people ask
- Is CivicPlus or Laserfiche better?
- Neither clearly leads. CivicPlus starts at On request and Laserfiche at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, CivicPlus or Laserfiche?
- CivicPlus starts at On request and Laserfiche at $50/month.
- Does CivicPlus or Laserfiche run on more platforms?
- CivicPlus runs on Web, Ios, Android. Laserfiche runs on Web, Mobile, Windows, macOS, Linux.
- What is CivicPlus best used for?
- CivicPlus is most often used for government website and communication platform, civic engagement and public sector solutions. Of those, government website and communication platform and civic engagement and public sector solutions are not what Laserfiche is typically brought in for.
- What can CivicPlus do that Laserfiche cannot?
- CivicPlus covers Government Websites, Agenda Management, Mass Notifications, Online Forms. Laserfiche covers Document Capture, Workflow Automation, Records Management, Electronic Forms. Both handle Web support, Ios support, Android support.
Answered from the vendors’ own pages
Laserfiche: Does Laserfiche offer both cloud and self-hosted options?
Yes. Laserfiche Cloud offers three tiers (Starter $53/user/month, Professional $73, Business $93). Laserfiche 12 provides self-hosted deployment for organizations requiring on-premise infrastructure or with strict security and regulatory constraints.
SourceLaserfiche: What does Laserfiche capture from documents?
Laserfiche provides document capture, electronic forms, workflow automation, case management, mobile access, and government-certified records management with automatic filing and retention schedules.
SourceLaserfiche: Can Laserfiche track document workflows automatically?
Yes. Laserfiche includes workflow automation that tracks and fulfills processes like FOIA requests, with access controls, audit trails, and automated recordkeeping for compliance.
Source