Granicusvs
CivicPlus


CivicPlus: Government web and engagement platform for citizen communications, portal management, and civic engagement.

Digital Government Experiences Platform
As of 30 August 2026, Granicus starts at $500/month. Granicus is the leading provider of citizen engagement technologies and services for government. Softwr lists it under Government. Granicus is launched in 1999, available on Web, iOS, Android.
Overview
Granicus is the leading provider of citizen engagement technologies and services for government. The platform helps agencies communicate with residents, manage public meetings, deliver digital services, and streamline government operations through an integrated suite of cloud-based solutions.
The honest half
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Granicus.
Cross-shopped
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.


CivicPlus: Government web and engagement platform for citizen communications, portal management, and civic engagement.


Accela: Government software platform for permit, license, and service delivery management with citizen portals.
Pricing
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Government Starter
$500 /mo
Capabilities
Citizen Communications
Meeting Management
Digital Forms
Website Management
Records Management
Salesforce
Integration with Salesforce
Microsoft 365
Integration with Microsoft 365
Google Workspace
Integration with Google Workspace
Web support
Available on web
Ios support
Available on ios
Android support
Available on android
Answered, with sources
Each answer names the page it came from, so you can check it rather than take our word for it.
Over 5,500 federal, state, and local government agencies use Granicus, reaching more than 300 million citizen subscribers.
SourceGranicus Engagement Cloud combines government communications, website management, meeting and agenda management, records management, and citizen service digitization.
SourceGranicus provides tools for managing public communications, citizen feedback collection, community event management, online surveys, event registration, and live-streaming capabilities.
SourceBehind it
Keep looking
GIS-centric public asset and work management, the product formerly sold as Cityworks
GIS-centred enterprise asset management for public agencies, built around Esri ArcGIS
Social media archiving that captures public agency accounts as legally defensible open records
Softwr does not host reviews and shows no star rating for Granicus, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
What people switch to, and what they give up
Every tier, and where the cost actually lands
Put it head to head with anything we hold
Its rating, and an embed for your own site
GIS-centric public asset and work management, the product formerly sold as Cityworks
quoteCombined EAM and CMMS for utilities and municipalities with Esri GIS at the centre of the asset register
quoteLocal government asset and work order software, the former Beehive Industries platform
quotePublic sector enterprise asset management, sold for years as Lucity
quoteParks and recreation management for municipalities with published annual pricing and no per-seat fee
Per year, all inclusive with unlimited usersCloud ERP built only for small and mid-sized local governments and utility districts
quoteRecreation management for small parks departments, priced on your annual revenue with no contract
Per year by department annual revenue