Sedaruvs
CentralSquare
CentralSquare: For a municipality that wants one asset and work management system across water, streets and facilities rather than a water-specific product.
Sedaru
Water utility asset management and field operations built on top of Esri ArcGIS
As of 1 September 2026, Sedaru's pricing is not published; the vendor quotes on request. Sedaru assumes your assets already live in Esri ArcGIS and works from that geodatabase rather than creating a second asset register. Softwr lists it under Utilities. Sedaru is made by Sedaru (Aquatic Informatics, Veralto), available on Web, iOS, Android, Cloud.
Overview
What Sedaru does
Sedaru is software for water and wastewater utilities covering asset management, work orders, field crew dispatch, hydraulic model integration, SCADA alarm context and capital planning. It is built around Esri ArcGIS as the system of record for assets, which is how most water utilities already organise their pipes, valves, hydrants and meters, and it presents operations and maintenance on that map rather than in an asset table divorced from location. The ownership matters commercially. Sedaru was acquired in 2021 by Aquatic Informatics, which is now part of Veralto, the water quality business spun out of Danaher in 2023. That places Sedaru inside a large water-focused corporate group alongside Hach and Aquatic Informatics data products, which is reassuring for longevity but also means the product is sold within a portfolio and priced accordingly rather than as a standalone tool with published rates. Buyers are municipal and regional water and wastewater utilities in North America, typically already Esri customers. The trade-off is the GIS dependency cutting both ways: utilities with a well-maintained ArcGIS geodatabase get a fast implementation because the asset data is already there, while utilities whose GIS is incomplete or out of date find that Sedaru surfaces those gaps in front of field crews on day one. Pricing is by subscription sized on the utility, quoted, and an Esri licence is a prerequisite cost that sits outside the Sedaru contract entirely.
What people use it for
- A water utility whose crews already work from ArcGIS maps and that wants work orders on the same map rather than in a separate CMMS
- A wastewater authority prioritising collection system renewal by risk and condition rather than by age alone
- Giving field crews offline access to network asset data and work history in areas with no mobile coverage
- A utility trying to connect SCADA alarms to the physical assets and recent work that explain them, instead of reading alarms in isolation
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Sedaru.
- The Esri dependency is absolute: an ArcGIS licence is a separate and substantial cost outside the Sedaru contract, and utilities without ArcGIS must buy into that platform before Sedaru is even usable.
- Sedaru inherits GIS data quality, so a utility with an incomplete or stale geodatabase discovers the gaps in front of field crews rather than fixing them, and the data remediation project is not in the Sedaru quote.
- The North American water focus means limited relevance and limited implementation support outside that market, particularly for utilities operating under European or Australian regulatory reporting requirements.
- Nothing is published on price and the product is sold within a large corporate portfolio, so a small utility has little basis for judging whether the quoted subscription is competitive.
- It is a water and wastewater product; a municipality wanting one asset system across water, roads, parks and facilities will need a broader public works platform alongside it.
Cross-shopped
What people choose instead of Sedaru
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- SedaruvsIBM Maximo Application Suite
IBM Maximo Application Suite: Large utilities with plant, fleet and network assets under one enterprise asset regime will find Maximo covers ground Sedaru does not.
- SedaruvsFiix
Fiix: If the requirement is straightforward work order management for treatment plant equipment rather than network asset management on a map.
Pricing
What Sedaru costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Sedaru
On request
- Subscription sized on utility scale and module selection
- Esri ArcGIS licence required and purchased separately from Esri
- Implementation and GIS data preparation quoted as services
- Sold direct and through the Veralto water portfolio
Capabilities
Features
Esri-native asset model
Works directly against the ArcGIS geodatabase rather than maintaining a duplicate asset register
Field crew mobile
Map-based work order dispatch and completion for crews, including offline capability
Hydraulic model integration
Connects network models to operational data so a modelled scenario reflects the live network
SCADA alarm context
Places alarms on the network map with the assets and work history around them
Capital planning
Risk and condition scoring to prioritise mains renewal and replacement programmes
Customer service linkage
Ties service calls and complaints to the network asset they concern
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
Do I need Esri ArcGIS to use Sedaru?
Yes. Sedaru is built on the ArcGIS geodatabase and the Esri licence is a separate purchase from Esri, not part of the Sedaru subscription.
Who owns Sedaru?
Aquatic Informatics, which is part of Veralto, the water quality group spun out of Danaher in 2023.
Does Sedaru replace a CMMS?
For water network assets, largely yes. For plant equipment and facilities maintenance many utilities still run a separate CMMS.
Is pricing published?
No. Subscriptions are sized on the utility and quoted, with implementation and data preparation charged as services.
Keep looking
Where to go from Sedaru
- Sedaru alternativesEvery product people weigh against it
- Sedaru pricingPlans, floors and what the tiers exclude
- Sedaru badgesWhich rules it meets, and the figure behind each
- All Utilities softwareThe full category
- Best Utilities softwareThe shortlist, and how it was cut
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Softwr does not host reviews and shows no star rating for Sedaru, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
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