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Field Service · head to head

ServiceTitan vs Zuper

ServiceTitan logo

ServiceTitan

Field Service

Per-technician pricing designed to fit your business and goals, at any size

From
On request
Rated
-
Full reviewWebsite
Zuper logo

Zuper

Field Service

Field service management with an API-first architecture and heavy integration surface

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ServiceTitan pricing page names three tiers, Starter, Essentials and The Works, but shows a Request Pricing button instead of a dollar figure on every tier; Zuper zuper publishes no pricing at all, and third-party reports span 50 to 150 US dollars per user per month, so you cannot even estimate a budget without a sales conversation.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which ServiceTitan and Zuper actually diverge.

Attributes where ServiceTitan and Zuper differ
AttributeServiceTitanZuper
Pricing modelsubscriptionquote
PlatformsWebWeb, iOS, Android

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Field Service).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ServiceTitan

Nothing recorded that Zuper does not also cover.

Only in Zuper

  • Work order management
  • Intelligent dispatch
  • Technician mobile
  • Inventory
  • Job costing
  • Open API and webhooks
  • AI agents
  • Customer portal

What people use each for

The jobs each tool is most often brought in to do.

ServiceTitan

  • Dispatching technicians with drag-and-drop routing optimizationnot Zuper
  • Automating service checklists to ensure consistent quality and completenessnot Zuper
  • Connecting marketing spend to revenue through real-time campaign statisticsnot Zuper
  • Recording calls for performance tracking and quality assurancenot Zuper
  • Managing payroll and invoicing for multi-location HVAC and plumbing contractorsnot Zuper

Zuper

  • A service business whose customer records already live in Salesforce or HubSpot wants field execution underneath rather than a platform that insists on owning the customer.not ServiceTitan
  • A solar or utility contractor needs work orders driven by an external asset or billing system through an API rather than entered by a dispatcher.not ServiceTitan
  • A multi-location or franchise operation needs consistent job workflows and reporting across sites with an existing enterprise finance system to feed.not ServiceTitan
  • A support organisation already running Zendesk or Freshdesk wants field visits raised from tickets and closed back into them without a middleware project.not ServiceTitan

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ServiceTitan

  • Pricing page names three tiers, Starter, Essentials and The Works, but shows a Request Pricing button instead of a dollar figure on every tier
  • Getting a price requires submitting a form with industry, technician count and business focus rather than checking a published rate card

Zuper

  • Zuper publishes no pricing at all, and third-party reports span 50 to 150 US dollars per user per month, so you cannot even estimate a budget without a sales conversation.
  • At the reported rates it costs several times a Jobber or Housecall Pro seat, which makes it hard to justify for a small contractor who will use a fraction of the configuration surface.
  • The flexibility that makes it a good execution layer means it needs configuring: custom statuses, forms and workflow rules are strengths for a business with an operations analyst and a burden for one without.
  • Accounting is integration-only and the finance depth is thin next to platforms with native ledgers, so complex tax, multi-entity or progress billing scenarios push work back into the ERP.
  • It is a younger and smaller vendor than ServiceTitan or FieldEdge with a correspondingly thinner partner and implementation network, so if you need local implementation help outside the main markets you may be dealing directly with the vendor or doing it yourself.

Pricing, plan by plan

ServiceTitan

On request

No published plan breakdown. See the ServiceTitan review.

Zuper

On request
  • Starter$undefined/month
    • Core work orders, scheduling and mobile app
    • Standard integrations
    • Priced per user on application
  • Growth$undefined/month
    • Adds inventory, job costing and advanced workflows
    • Quoted on application
  • Enterprise$undefined/month
    • Custom workflows, API access at scale and dedicated support
    • Quoted on application, typically with an annual commitment

Which should you pick?

Choose ServiceTitan if

Nothing in the data separates ServiceTitan from Zuper on the points above - pick on price and on how each one feels to use.

ServiceTitan review

Choose Zuper if

  • You need work order management.
  • You work on Web, iOS, Android.
  • You also want intelligent dispatch.
Zuper review

Questions people ask

Is ServiceTitan or Zuper better?
Neither clearly leads. ServiceTitan starts at On request and Zuper at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ServiceTitan or Zuper?
ServiceTitan starts at On request and Zuper at On request.
Does ServiceTitan or Zuper run on more platforms?
ServiceTitan runs on Web. Zuper runs on Web, iOS, Android.
What is ServiceTitan best used for?
ServiceTitan is most often used for dispatching technicians with drag-and-drop routing optimization, automating service checklists to ensure consistent quality and completeness, connecting marketing spend to revenue through real-time campaign statistics, recording calls for performance tracking and quality assurance. Of those, dispatching technicians with drag-and-drop routing optimization and automating service checklists to ensure consistent quality and completeness are not what Zuper is typically brought in for.
What can ServiceTitan do that Zuper cannot?
Zuper covers Work order management, Intelligent dispatch, Technician mobile, Inventory.

Answered from the vendors’ own pages

ServiceTitan: How much does ServiceTitan cost?

ServiceTitan uses per-technician pricing with three main tiers: Starter Package, Essentials Package, and The Works Package. Exact pricing is not displayed and must be requested through their website or by contacting the sales team.

Source
Zuper: How much does Zuper cost?

It is not published. Independent reports put it roughly between 50 and 150 US dollars per user per month depending on tier and volume, usually on an annual commitment.

ServiceTitan: What does each ServiceTitan package include?

Starter includes dispatching, scheduling, call booking, invoicing, and pricebook with optional add-ons. Essentials adds mobile estimates and payroll. The Works provides the full suite with advanced reporting, commission tracking, and customizable memberships.

Source
Zuper: Can Zuper run under Salesforce or HubSpot?

Yes, that is one of its main positions. It integrates as a field execution layer rather than requiring you to move the customer record.

ServiceTitan: How can I get a ServiceTitan pricing quote?

You can request pricing through the website, schedule a personalized demo, or use the ROI Calculator tool. ServiceTitan emphasizes that each business has unique goals and offers customized pricing based on your specific needs.

Source
Zuper: Does it work offline?

The technician mobile app is built to capture work offline and sync when connectivity returns.

Zuper: Is Zuper suitable for a five person contractor?

Usually not on cost. At the reported per-seat rates, Jobber or Housecall Pro deliver the same day-to-day job flow far cheaper.

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