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Restaurants · head to head

Waitlist Me vs When I Work

W

Waitlist Me

Restaurants

Waitlist, reservation and appointment management across devices and locations

From
$27.99/month
Rated
-
Full reviewWebsite
When I Work logo

When I Work

Restaurants

Scheduling and time tracking made simple

From
$2.5/user/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Waitlist Me entry Premium plan caps at 1,000 notifications per month with a $0.02 per-notification overage fee beyond that, as of August 2026; When I Work aPI key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Waitlist Me and When I Work actually diverge.

Attributes where Waitlist Me and When I Work differ
AttributeWaitlist MeWhen I Work
Starting price$27.99/month$2.5/user/month
PlatformsWebWeb, Ios, Android
FoundedUnknown2010

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Waitlist Me

Nothing recorded that When I Work does not also cover.

Only in When I Work

  • Shift scheduling
  • Time clock
  • Team messaging
  • Availability management
  • Shift swapping
  • Mobile apps
  • QuickBooks
  • ADP

What people use each for

The jobs each tool is most often brought in to do.

Waitlist Me

  • Restaurant wait time managementnot When I Work
  • Service industry customer schedulingnot When I Work
  • Multi-location waitlist coordinationnot When I Work
  • Reservation and table managementnot When I Work
  • Real-time customer notificationsnot When I Work

When I Work

  • Scheduling hourly shift workers across locationsnot Waitlist Me
  • Time clock and timesheet capture for payrollnot Waitlist Me
  • Handling shift swaps, availability and time off requestsnot Waitlist Me

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Waitlist Me

  • Entry Premium plan caps at 1,000 notifications per month with a $0.02 per-notification overage fee beyond that, as of August 2026
  • Monthly billing without the annual commitment costs $34.99 per month for Premium versus $27.99 on the annual plan, as of August 2026

When I Work

  • API key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • Scheduling rules, role permissions and custom reporting require the Pro plan at $5 per user per month
  • There is no free plan; the trial lasts 14 days
  • Enterprise arrangements are priced by quote with no published rate

Pricing, plan by plan

Waitlist Me

$27.99/month
  • Premium$27.99/month
    • 1000 notifications per month
    • Intuitive Waitlist View
    • Reservations Calendar
  • Pro$47.99/month
    • 2500 notifications per month
    • Table and resource management
    • Business hours configuration
  • Platinum$79.99/month
    • 5000 notifications per month
    • Smart floorplans
    • Spatial management

When I Work

$2.5/user/month
  • Standard$2.5/user/month
    • Scheduling
    • Messaging
  • Advanced$6/user/month
    • Time clock
    • Labor forecasting

Which should you pick?

Choose Waitlist Me if

Nothing in the data separates Waitlist Me from When I Work on the points above - pick on price and on how each one feels to use.

Waitlist Me review

Choose When I Work if

  • You need shift scheduling.
  • You work on Web, Ios, Android.
  • You also want time clock.
When I Work review

Questions people ask

Is Waitlist Me or When I Work better?
Neither clearly leads. Waitlist Me starts at $27.99/month and When I Work at $2.5/user/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Waitlist Me or When I Work?
Waitlist Me starts at $27.99/month and When I Work at $2.5/user/month.
Does Waitlist Me or When I Work run on more platforms?
Waitlist Me runs on Web. When I Work runs on Web, Ios, Android.
What is Waitlist Me best used for?
Waitlist Me is most often used for restaurant wait time management, service industry customer scheduling, multi-location waitlist coordination, reservation and table management. Of those, restaurant wait time management and service industry customer scheduling are not what When I Work is typically brought in for.
What can Waitlist Me do that When I Work cannot?
When I Work covers Shift scheduling, Time clock, Team messaging, Availability management.

Answered from the vendors’ own pages

Waitlist Me: How much does Waitlist Me cost?

Premium starts at $27.99/month (or $22.39/month annually). Pro tier costs $47.99/month (or $38.39/month annually). Platinum is $79.99/month (or $63.99/month annually). Additional notifications cost $0.02 each beyond plan limits.

Source
When I Work: What is the pricing structure?

Plans start at $2.50 per user per month, billed in user tiers of five, with pricing that scales flexibly with team size.

Source
Waitlist Me: Is there a free plan?

No, Waitlist Me does not offer a free plan. All pricing tiers are paid subscriptions, though the page indicates transparent billing and support for all plans.

Source
When I Work: Are there long-term contracts required?

No long-term contracts, no hidden surprises, and no enterprise-only paywalls. The platform scales as your business grows without binding agreements.

Source
Waitlist Me: What is included in all plans?

All Waitlist Me plans include multi-device syncing (iOS, Android, Web), unlimited usage within notification limits, multi-location support, and customer support.

Source
When I Work: Is there a free trial available?

Try When I Work free for 14 days with full access to all core features. No credit card is required for the trial period.

Source
When I Work: Can I adjust or cancel my plan anytime?

You can upgrade, downgrade, or cancel at any time and adjust your plan at any time or use hibernation options during seasonal downtime.

Source
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