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Travel · head to head

ThinkReservations vs Travelport Smartpoint

ThinkReservations logo

ThinkReservations

Travel

Property management and booking system for North American inns, B&Bs and small hotels

From
On request
Rated
-
Full reviewWebsite
Travelport Smartpoint logo

Travelport Smartpoint

Travel

Travelport GDS booking desktop for travel agents, now on version 12

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ThinkReservations no pricing is published anywhere, so you cannot compare it against Cloudbeds or Little Hotelier without first sitting through a sales call and extracting a quote.; Travelport Smartpoint travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • They diverge on capability: ThinkReservations covers Reservation calendar, Travelport Smartpoint covers Graphical and cryptic modes.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which ThinkReservations and Travelport Smartpoint actually diverge.

Attributes where ThinkReservations and Travelport Smartpoint differ
AttributeThinkReservationsTravelport Smartpoint
PlatformsWebWindows, Web

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ThinkReservations

  • Reservation calendar
  • Direct booking engine
  • Channel management
  • Integrated payments
  • Yield rules
  • Reporting

Only in Travelport Smartpoint

  • Graphical and cryptic modes
  • Multi-GDS content
  • Smartpoint Cloud
  • Automation scripting
  • Marketplace distribution
  • Queue and PNR management

What people use each for

The jobs each tool is most often brought in to do.

ThinkReservations

  • A fourteen room inn moving off a spreadsheet and a phone diary that needs breakfast counts and minimum stay rules handled nativelynot Travelport Smartpoint
  • A B&B selling gift certificates and packages that wants them redeemable in the same system that takes the bookingnot Travelport Smartpoint
  • An owner of three small New England properties wanting one login and consolidated occupancy reportingnot Travelport Smartpoint
  • A campground or cabin operator needing nightly and multi-night rules plus OTA distribution without buying a separate channel managernot Travelport Smartpoint

Travelport Smartpoint

  • A retail agency already on a Travelport segment agreement needing the current supported desktop versionnot ThinkReservations
  • A TMC running mixed cryptic and graphical booking teams on one workspacenot ThinkReservations
  • An agency migrating from an older Smartpoint build after Travelport retired 8.1 to 9.1not ThinkReservations
  • A consolidator wanting Apollo, Galileo or Worldspan content behind a single agent interfacenot ThinkReservations

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ThinkReservations

  • No pricing is published anywhere, so you cannot compare it against Cloudbeds or Little Hotelier without first sitting through a sales call and extracting a quote.
  • The product is built for North American operations, so European tax handling, guest registration requirements and local OTA mix are not supported and it is effectively unsellable outside the region.
  • There is no revenue management or dynamic pricing, so rates rely on manual seasonal and day of week rules that go stale unless someone actively maintains them.
  • Payment processing is bundled, which is convenient but means the effective card rate is negotiated inside a software deal rather than shopped separately, and operators rarely check it against a standalone merchant account.
  • There is no native point of sale, spa or restaurant module, so an inn with a dining room runs a second system and reconciles revenue by hand.

Travelport Smartpoint

  • Travelport retires older Smartpoint versions on its own schedule, and agencies that do not track release notes can lose sign-on access to Travelport+ or Apollo with little warning.
  • Pricing is never published and is folded into a segment incentive agreement, so two agencies of similar size can be paying materially different effective rates with no way to compare.
  • Cryptic command knowledge is still needed for a meaningful share of servicing tasks, so a newly hired agent takes months to reach full productivity.
  • It is a Windows-weighted desktop product, and agencies wanting fully remote or Mac-based teams need Smartpoint Cloud or virtual desktop infrastructure to compensate.
  • Switching to Sabre or Amadeus means retraining staff on a different command language and renegotiating a separate incentive deal, which locks agencies into their existing GDS relationship longer than pure product quality would justify.

Pricing, plan by plan

ThinkReservations

On request
  • ThinkReservations$undefined/month
    • Property management system
    • Direct booking engine
    • Channel management to major OTAs

Travelport Smartpoint

On request
  • Travelport Smartpoint$undefined/year
    • Usually bundled into a GDS segment agreement
    • Distribution and version entitlement managed per country via the Marketplace
    • Segment incentive payments to the agency

Which should you pick?

Choose ThinkReservations if

  • You need reservation calendar.
  • You also want direct booking engine.
ThinkReservations review

Choose Travelport Smartpoint if

  • You need graphical and cryptic modes.
  • You work on Windows, Web.
  • You also want multi-gds content.
Travelport Smartpoint review

Questions people ask

Is ThinkReservations or Travelport Smartpoint better?
Neither clearly leads. ThinkReservations starts at On request and Travelport Smartpoint at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ThinkReservations or Travelport Smartpoint?
ThinkReservations starts at On request and Travelport Smartpoint at On request.
Does ThinkReservations or Travelport Smartpoint run on more platforms?
ThinkReservations runs on Web. Travelport Smartpoint runs on Windows, Web.
What is ThinkReservations best used for?
ThinkReservations is most often used for a fourteen room inn moving off a spreadsheet and a phone diary that needs breakfast counts and minimum stay rules handled natively, a b&b selling gift certificates and packages that wants them redeemable in the same system that takes the booking, an owner of three small new england properties wanting one login and consolidated occupancy reporting, a campground or cabin operator needing nightly and multi-night rules plus ota distribution without buying a separate channel manager. Of those, a fourteen room inn moving off a spreadsheet and a phone diary that needs breakfast counts and minimum stay rules handled natively and a b&b selling gift certificates and packages that wants them redeemable in the same system that takes the booking are not what Travelport Smartpoint is typically brought in for.
What can ThinkReservations do that Travelport Smartpoint cannot?
ThinkReservations covers Reservation calendar, Direct booking engine, Channel management, Integrated payments. Travelport Smartpoint covers Graphical and cryptic modes, Multi-GDS content, Smartpoint Cloud, Automation scripting.

Answered from the vendors’ own pages

ThinkReservations: How much does ThinkReservations cost?

It is not published. Pricing is quoted per property, generally scaled by room count, after a sales conversation.

Travelport Smartpoint: Do we pay a separate licence fee for Smartpoint?

Usually not directly. It is typically bundled into a GDS segment agreement in which Travelport pays incentives per booked segment.

ThinkReservations: Is the channel manager an extra subscription?

No. OTA connectivity is part of the platform rather than a separately priced module, which is the main saving against a PMS plus channel manager pairing.

Travelport Smartpoint: What happened to older Smartpoint versions?

Travelport retired versions 8.1 through 9.1 as of 30 April 2026; agencies must be on Smartpoint 12.0 to keep signing on to Travelport+ or Apollo.

ThinkReservations: Does it work outside the United States?

In practice no. Tax, payments and support are built around North America.

Travelport Smartpoint: Is there a browser version?

Yes, Smartpoint Cloud runs in a browser for agents without a managed Windows desktop.

ThinkReservations: Can it handle more than one property?

Yes, small portfolios are supported, but it is designed for a handful of properties rather than dozens.

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