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Restaurants · head to head

When I Work vs Zomato

When I Work logo

When I Work

Restaurants

Scheduling and time tracking made simple

From
$2.5/user/month
Rated
-
Full reviewWebsite
Zomato logo

Zomato

Restaurants

Indian food delivery and restaurant discovery app, now operating under parent brand Eternal

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Zomato has a free tier, so it costs nothing to try first.
  • Each has a real cost: When I Work aPI key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month; Zomato restaurant commission of roughly 15 to 25 percent is commonly passed through as higher in-app menu prices, so the delivered price is not simply the counter price plus a fee.
  • They diverge on capability: When I Work covers Shift scheduling, Zomato covers Food delivery marketplace.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which When I Work and Zomato actually diverge.

Attributes where When I Work and Zomato differ
AttributeWhen I WorkZomato
Starting price$2.5/user/monthFree
Pricing modelsubscriptionFree to download; delivery and platform fees per order, optional paid membership
Free tierNoYes
PlatformsWeb, Ios, AndroidiOS, Android, Web
Founded2010Unknown

Identical on both: user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in When I Work

  • Shift scheduling
  • Time clock
  • Team messaging
  • Availability management
  • Shift swapping
  • Mobile apps
  • QuickBooks
  • ADP

Only in Zomato

  • Food delivery marketplace
  • Zomato Gold membership
  • Dine-out table booking
  • Restaurant reviews and ratings
  • Blinkit quick commerce
  • Zomato for Business

What people use each for

The jobs each tool is most often brought in to do.

When I Work

  • Scheduling hourly shift workers across locationsnot Zomato
  • Time clock and timesheet capture for payrollnot Zomato
  • Handling shift swaps, availability and time off requestsnot Zomato

Zomato

  • A diner in an Indian city ordering food delivery or comparing restaurants before eating outnot When I Work
  • A frequent orderer weighing whether Zomato Gold discounts outweigh its subscription costnot When I Work
  • Someone booking a table at a partner restaurant through the dine-out featurenot When I Work
  • A restaurant owner using Zomato for Business to manage online orders and view sales analyticsnot When I Work

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

When I Work

  • API key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • Scheduling rules, role permissions and custom reporting require the Pro plan at $5 per user per month
  • There is no free plan; the trial lasts 14 days
  • Enterprise arrangements are priced by quote with no published rate

Zomato

  • Restaurant commission of roughly 15 to 25 percent is commonly passed through as higher in-app menu prices, so the delivered price is not simply the counter price plus a fee.
  • The company exited most markets outside India in 2019, so international coverage is far narrower than the brand recognition suggests.
  • Zomato Gold benefits and discount depth vary by city and restaurant partner, and heavy users report the value of the membership eroding over time as terms are revised.
  • Delivery riders are engaged on a gig basis with pay tied to order volume and distance, a model that has drawn wage and working-condition criticism in India.
  • The 2024 rebrand of the parent company to Eternal, alongside the Blinkit and Hyperpure businesses, means Zomato the consumer app is now one product line inside a multi-business group rather than a standalone company, which affects how disclosures and strategy are reported.

Pricing, plan by plan

When I Work

$2.5/user/month
  • Standard$2.5/user/month
    • Scheduling
    • Messaging
  • Advanced$6/user/month
    • Time clock
    • Labor forecasting

Zomato

Free
  • Pay per orderFree
    • Delivery fee scaling with distance and demand
    • Platform fee on order total
    • Restaurant menu prices often marked up versus dine-in
  • Zomato Gold$299/month
    • Discounts and free-item offers at partner restaurants
    • Priority service and reduced wait times at partner dine-in venues
    • Delivery perks vary by plan tier and market

Which should you pick?

Choose When I Work if

  • You need shift scheduling.
  • You work on Web, Ios, Android.
  • You also want time clock.
When I Work review

Choose Zomato if

  • You need food delivery marketplace.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want zomato gold membership.
Zomato review

Questions people ask

Is When I Work or Zomato better?
Neither clearly leads. When I Work starts at $2.5/user/month and Zomato at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, When I Work or Zomato?
Zomato has a free tier; the other does not. Paid plans start at $2.5/user/month for When I Work and Free for Zomato.
Does When I Work or Zomato run on more platforms?
When I Work runs on Web, Ios, Android. Zomato runs on iOS, Android, Web.
Can I use Zomato for free?
Yes. Zomato has a free tier, so you can try it without paying. When I Work starts at $2.5/user/month.
What is When I Work best used for?
When I Work is most often used for scheduling hourly shift workers across locations, time clock and timesheet capture for payroll, handling shift swaps, availability and time off requests. Of those, scheduling hourly shift workers across locations and time clock and timesheet capture for payroll are not what Zomato is typically brought in for.
What can When I Work do that Zomato cannot?
When I Work covers Shift scheduling, Time clock, Team messaging, Availability management. Zomato covers Food delivery marketplace, Zomato Gold membership, Dine-out table booking, Restaurant reviews and ratings.

Answered from the vendors’ own pages

When I Work: What is the pricing structure?

Plans start at $2.50 per user per month, billed in user tiers of five, with pricing that scales flexibly with team size.

Source
Zomato: Is Zomato only available in India?

Its core market is India; it exited most other countries in 2019 and has minimal presence elsewhere.

When I Work: Are there long-term contracts required?

No long-term contracts, no hidden surprises, and no enterprise-only paywalls. The platform scales as your business grows without binding agreements.

Source
Zomato: What did Zomato rename to?

The parent company renamed itself Eternal Limited in 2024; the Zomato consumer app kept its own name.

When I Work: Is there a free trial available?

Try When I Work free for 14 days with full access to all core features. No credit card is required for the trial period.

Source
Zomato: Does Zomato Gold apply to delivery or dine-in or both?

Both, though the specific discounts and which restaurants participate vary by plan tier and city.

When I Work: Can I adjust or cancel my plan anytime?

You can upgrade, downgrade, or cancel at any time and adjust your plan at any time or use hibernation options during seasonal downtime.

Source
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