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Travel · head to head

BCD TripSource vs RoomRaccoon

BCD TripSource logo

BCD TripSource

Travel

Traveller-facing itinerary and trip management app bundled with a BCD Travel programme

From
On request
Rated
-
Full reviewWebsite
RoomRaccoon logo

RoomRaccoon

Travel

All-in-one PMS, channel manager and booking engine for independent European hotels

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BCD TripSource it cannot be bought or used without a BCD Travel TMC contract, so it is not a genuine alternative to an independent app like TripIt for a company using a different agency.; RoomRaccoon revenue and upselling functionality is gated behind higher tiers, so the advertised entry price is rarely what a property that wants automated pricing actually pays.
  • They diverge on capability: BCD TripSource covers Trip timeline, RoomRaccoon covers Property management.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which BCD TripSource and RoomRaccoon actually diverge.

Attributes where BCD TripSource and RoomRaccoon differ
AttributeBCD TripSourceRoomRaccoon

Identical on both: starting price (On request), pricing model (quote), free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BCD TripSource

  • Trip timeline
  • Real-time alerts
  • Entry requirement guidance
  • Itinerary sharing
  • Driving directions
  • Policy and booking links

Only in RoomRaccoon

  • Property management
  • Channel manager
  • Booking engine
  • RaccoonPay
  • RaccoonRev
  • Upselling

What people use each for

The jobs each tool is most often brought in to do.

BCD TripSource

  • A company already contracted to BCD Travel wanting a single itinerary view for travellersnot RoomRaccoon
  • A travel manager needing entry requirement and flight alert information pushed automaticallynot RoomRaccoon
  • An assistant or arranger who needs to share a travelling executive's itinerary quicklynot RoomRaccoon
  • A duty of care programme that wants trip data visible without travellers logging into a separate portalnot RoomRaccoon

RoomRaccoon

  • A 20 to 40 room independent hotel replacing separate PMS, channel manager and booking engine contractsnot BCD TripSource
  • A European B and B that needs local tourist tax handling and regional payment methods out of the boxnot BCD TripSource
  • A South African guesthouse group wanting one system with local OTA coverage and support hoursnot BCD TripSource

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BCD TripSource

  • It cannot be bought or used without a BCD Travel TMC contract, so it is not a genuine alternative to an independent app like TripIt for a company using a different agency.
  • Feature depth trails purpose-built consumer itinerary apps, and companies sometimes end up recommending a personal TripIt subscription alongside it for travellers who want more.
  • Because it is bundled, there is no separate pricing to negotiate down, and the cost is buried inside the overall BCD Travel service fee.
  • Manually forwarded bookings made outside BCD Travel channels are not always captured cleanly, leaving gaps in the trip timeline for off-channel purchases.
  • Switching TMC away from BCD Travel means losing the app entirely, adding a hidden switching cost beyond renegotiating the agency contract itself.

RoomRaccoon

  • Revenue and upselling functionality is gated behind higher tiers, so the advertised entry price is rarely what a property that wants automated pricing actually pays.
  • The integration catalogue is short compared with the larger cloud platforms, and a property with an existing spa, POS or CRM preference may find no connector exists.
  • Multi-property management is workable but shallow, so a group beyond a handful of hotels will hit reporting and consolidated inventory limits.
  • Support hours follow European and South African time zones, which leaves properties in the Americas and Asia Pacific waiting overnight for anything beyond first-line help.
  • Because distribution, payments and the PMS come from one vendor, a fault or a price rise in any one of them cannot be answered by switching that component alone.

Pricing, plan by plan

BCD TripSource

On request
  • BCD Travel programme (TripSource included)$undefined/year
    • Bundled into a BCD Travel managed travel contract
    • No standalone licence available
    • Traveller download is free once a company is a BCD Travel client

RoomRaccoon

On request
  • RoomRaccoon$undefined/year
    • Tiered subscription scaled by number of rooms
    • Higher tiers unlock dynamic pricing and upselling modules
    • Payment processing charged per transaction

Which should you pick?

Choose BCD TripSource if

  • You need trip timeline.
  • You work on Web, iOS, Android.
  • You also want real-time alerts.
BCD TripSource review

Choose RoomRaccoon if

  • You need property management.
  • You work on Web, iOS, Android.
  • You also want channel manager.
RoomRaccoon review

Questions people ask

Is BCD TripSource or RoomRaccoon better?
Neither clearly leads. BCD TripSource starts at On request and RoomRaccoon at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BCD TripSource or RoomRaccoon?
BCD TripSource starts at On request and RoomRaccoon at On request.
Does BCD TripSource or RoomRaccoon run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
What is BCD TripSource best used for?
BCD TripSource is most often used for a company already contracted to bcd travel wanting a single itinerary view for travellers, a travel manager needing entry requirement and flight alert information pushed automatically, an assistant or arranger who needs to share a travelling executive's itinerary quickly, a duty of care programme that wants trip data visible without travellers logging into a separate portal. Of those, a company already contracted to bcd travel wanting a single itinerary view for travellers and a travel manager needing entry requirement and flight alert information pushed automatically are not what RoomRaccoon is typically brought in for.
What can BCD TripSource do that RoomRaccoon cannot?
BCD TripSource covers Trip timeline, Real-time alerts, Entry requirement guidance, Itinerary sharing. RoomRaccoon covers Property management, Channel manager, Booking engine, RaccoonPay.

Answered from the vendors’ own pages

BCD TripSource: Can we buy TripSource without using BCD Travel as our agency?

No. It is bundled with a BCD Travel managed travel contract and is not sold separately.

RoomRaccoon: Does RoomRaccoon charge commission on direct bookings?

No. The booking engine is included in the subscription and direct reservations carry no commission, though card processing fees still apply.

BCD TripSource: Is the app free for travellers?

Yes, once the employer is a BCD Travel client, travellers download it at no separate charge.

RoomRaccoon: Is it suitable for a hotel with 150 rooms?

It will run, but the product is designed around independents up to roughly 60 rooms and larger properties will find reporting and group handling thin.

BCD TripSource: Does it replace an online booking tool?

No, it is an itinerary and alert hub; booking happens through BCD Travel's separate online booking tool or agents.

RoomRaccoon: Can it be used as a channel manager only?

Not really. The value is in the bundle, and buying it purely for distribution costs more than a dedicated channel manager.

RoomRaccoon: Which regions does it support best?

Europe first, then South Africa. Coverage in North America and Asia is lighter on local OTAs and payment methods.

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