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Travel · head to head

BCD TripSource vs Stayntouch

BCD TripSource logo

BCD TripSource

Travel

Traveller-facing itinerary and trip management app bundled with a BCD Travel programme

From
On request
Rated
-
Full reviewWebsite
Stayntouch logo

Stayntouch

Travel

Cloud property management system for independent hotels

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: BCD TripSource it cannot be bought or used without a BCD Travel TMC contract, so it is not a genuine alternative to an independent app like TripIt for a company using a different agency.; Stayntouch quote-only pricing scaled by rooms, with no published rates
  • They diverge on capability: BCD TripSource covers Trip timeline, Stayntouch covers Mobile check-in.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which BCD TripSource and Stayntouch actually diverge.

Attributes where BCD TripSource and Stayntouch differ
AttributeBCD TripSourceStayntouch
PlatformsWeb, iOS, AndroidWeb, iOS, Android, Cloud

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BCD TripSource

  • Trip timeline
  • Real-time alerts
  • Entry requirement guidance
  • Itinerary sharing
  • Driving directions
  • Policy and booking links

Only in Stayntouch

  • Mobile check-in
  • Guest self-service
  • Cloud PMS
  • Open API
  • Housekeeping
  • Payments

What people use each for

The jobs each tool is most often brought in to do.

BCD TripSource

  • A company already contracted to BCD Travel wanting a single itinerary view for travellersnot Stayntouch
  • A travel manager needing entry requirement and flight alert information pushed automaticallynot Stayntouch
  • An assistant or arranger who needs to share a travelling executive's itinerary quicklynot Stayntouch
  • A duty of care programme that wants trip data visible without travellers logging into a separate portalnot Stayntouch

Stayntouch

  • Hotels wanting to check guests in away from a fixed desknot BCD TripSource
  • Properties reducing lobby queuing at peak arrivalnot BCD TripSource
  • Independents replacing an on-premise PMS with cloudnot BCD TripSource

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BCD TripSource

  • It cannot be bought or used without a BCD Travel TMC contract, so it is not a genuine alternative to an independent app like TripIt for a company using a different agency.
  • Feature depth trails purpose-built consumer itinerary apps, and companies sometimes end up recommending a personal TripIt subscription alongside it for travellers who want more.
  • Because it is bundled, there is no separate pricing to negotiate down, and the cost is buried inside the overall BCD Travel service fee.
  • Manually forwarded bookings made outside BCD Travel channels are not always captured cleanly, leaving gaps in the trip timeline for off-channel purchases.
  • Switching TMC away from BCD Travel means losing the app entirely, adding a hidden switching cost beyond renegotiating the agency contract itself.

Stayntouch

  • Quote-only pricing scaled by rooms, with no published rates
  • Mobile-first depends on property-wide wireless coverage that many older hotels do not have
  • A smaller vendor than the major PMS providers, with a narrower integration ecosystem
  • Strongest in North America, with less coverage elsewhere

Pricing, plan by plan

BCD TripSource

On request
  • BCD Travel programme (TripSource included)$undefined/year
    • Bundled into a BCD Travel managed travel contract
    • No standalone licence available
    • Traveller download is free once a company is a BCD Travel client

Stayntouch

On request

No published plan breakdown. See the Stayntouch review.

Which should you pick?

Choose BCD TripSource if

  • You need trip timeline.
  • You work on Web, iOS, Android.
  • You also want real-time alerts.
BCD TripSource review

Choose Stayntouch if

  • You need mobile check-in.
  • You work on Web, iOS, Android, Cloud.
  • You also want guest self-service.
Stayntouch review

Questions people ask

Is BCD TripSource or Stayntouch better?
Neither clearly leads. BCD TripSource starts at On request and Stayntouch at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BCD TripSource or Stayntouch?
BCD TripSource starts at On request and Stayntouch at On request.
Does BCD TripSource or Stayntouch run on more platforms?
BCD TripSource runs on Web, iOS, Android. Stayntouch runs on Web, iOS, Android, Cloud.
What is BCD TripSource best used for?
BCD TripSource is most often used for a company already contracted to bcd travel wanting a single itinerary view for travellers, a travel manager needing entry requirement and flight alert information pushed automatically, an assistant or arranger who needs to share a travelling executive's itinerary quickly, a duty of care programme that wants trip data visible without travellers logging into a separate portal. Of those, a company already contracted to bcd travel wanting a single itinerary view for travellers and a travel manager needing entry requirement and flight alert information pushed automatically are not what Stayntouch is typically brought in for.
What can BCD TripSource do that Stayntouch cannot?
BCD TripSource covers Trip timeline, Real-time alerts, Entry requirement guidance, Itinerary sharing. Stayntouch covers Mobile check-in, Guest self-service, Cloud PMS, Open API.

Answered from the vendors’ own pages

BCD TripSource: Can we buy TripSource without using BCD Travel as our agency?

No. It is bundled with a BCD Travel managed travel contract and is not sold separately.

Stayntouch: What does Stayntouch cost?

Quoted per property by room count; not published.

BCD TripSource: Is the app free for travellers?

Yes, once the employer is a BCD Travel client, travellers download it at no separate charge.

Stayntouch: What does mobile-first actually change?

Check-in happens on a tablet anywhere in the property or on the guest's own phone, rather than at a fixed counter, which changes both queuing and front-desk staffing.

BCD TripSource: Does it replace an online booking tool?

No, it is an itinerary and alert hub; booking happens through BCD Travel's separate online booking tool or agents.

Stayntouch: What does it need to work well?

Reliable property-wide wireless. A mobile-first PMS is only as good as the network it runs on.

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