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Travel · head to head

Egencia vs Revinate

Egencia logo

Egencia

Travel

Corporate online booking and travel management from Amex GBT for mid-market and enterprise programmes

From
On request
Rated
-
Revinate logo

Revinate

Travel

Hotel guest data platform, email marketing and messaging built on PMS profile data

From
On request
Rated
-

The short version

  • Each has a real cost: Egencia pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.; Revinate pricing is not published and is quoted per property scaled by room count with a monthly floor, so small properties often find the minimum higher than the campaign revenue they can realistically generate.
  • They diverge on capability: Egencia covers Policy and approval engine, Revinate covers Guest profile resolution.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Egencia and Revinate actually diverge.

Attributes where Egencia and Revinate differ
AttributeEgenciaRevinate
PlatformsWeb, iOS, AndroidWeb

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Egencia

  • Policy and approval engine
  • Negotiated rate loading
  • Traveller tracking
  • Agent support
  • Concur Expense integration
  • AI booking assistant

Only in Revinate

  • Guest profile resolution
  • Segmented email campaigns
  • Revenue attribution
  • Ivy messaging
  • Reservation sales
  • Multi-property database

What people use each for

The jobs each tool is most often brought in to do.

Egencia

  • A company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch TMCnot Revinate
  • A finance team standardising on SAP Concur that wants booking data pre-populating expense reportsnot Revinate
  • A multi-country employer needing consolidated duty of care reporting on where staff are travellingnot Revinate
  • An organisation moving off a regional TMC and wanting one supplier across Europe and North Americanot Revinate

Revinate

  • An independent resort with fifteen years of dirty PMS profiles that wants a usable marketing database out of themnot Egencia
  • A hotel group proving that direct email campaigns produced enough room nights to justify cutting OTA spendnot Egencia
  • A property automating pre-arrival texts so front desk staff are not answering the same parking and check-in questions by phonenot Egencia
  • A casino resort segmenting a large guest database by spend and recency for targeted offersnot Egencia

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Egencia

  • Pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.
  • It is now a service tier inside Amex GBT rather than an independent supplier, so a competitive process that shortlists both Egencia and Amex GBT is not really two bids.
  • Regional content and service quality are uneven, and companies with travellers in smaller markets often find local fares and hotels missing from the tool and end up going offline.
  • Implementation to load negotiated rates and configure policy typically runs months, and rate loading errors surface as travellers seeing the wrong prices rather than as a clean failure.
  • Because the platform underwent a relaunch on new architecture, customers migrating from the older Egencia stack have faced feature parity gaps and retraining during the transition.

Revinate

  • Pricing is not published and is quoted per property scaled by room count with a monthly floor, so small properties often find the minimum higher than the campaign revenue they can realistically generate.
  • Value depends on database size and quality; a hotel with a few thousand contacts and mostly OTA business will not recover the licence cost through email revenue.
  • The platform is sold as several products including marketing, messaging and reservation sales, so the quoted figure often covers less than a buyer assumes and the full stack costs considerably more.
  • Profile resolution quality depends on how the PMS was operated, and a property with poor data capture at check-in gets a cleaner database that is still missing email addresses for most guests.
  • It is hotel-specific, so a group with mixed accommodation including serviced apartments or vacation rentals will find parts of the model and integrations do not fit those units.

Pricing, plan by plan

Egencia

On request
  • Egencia$undefined/year
    • Per-transaction booking fees, online and offline rates differ
    • Optional annual platform or management fee
    • Implementation and rate loading charges

Revinate

On request
  • Revinate$undefined/month
    • Guest data platform and profile resolution
    • Segmented email marketing with revenue attribution
    • Ivy automated guest messaging

Which should you pick?

Choose Egencia if

  • You need policy and approval engine.
  • You work on Web, iOS, Android.
  • You also want negotiated rate loading.

Choose Revinate if

  • You need guest profile resolution.
  • You also want segmented email campaigns.

Questions people ask

Is Egencia or Revinate better?
Neither clearly leads. Egencia starts at On request and Revinate at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Egencia or Revinate?
Egencia starts at On request and Revinate at On request.
Does Egencia or Revinate run on more platforms?
Egencia runs on Web, iOS, Android. Revinate runs on Web.
What is Egencia best used for?
Egencia is most often used for a company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch tmc, a finance team standardising on sap concur that wants booking data pre-populating expense reports, a multi-country employer needing consolidated duty of care reporting on where staff are travelling, an organisation moving off a regional tmc and wanting one supplier across europe and north america. Of those, a company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch tmc and a finance team standardising on sap concur that wants booking data pre-populating expense reports are not what Revinate is typically brought in for.
What can Egencia do that Revinate cannot?
Egencia covers Policy and approval engine, Negotiated rate loading, Traveller tracking, Agent support. Revinate covers Guest profile resolution, Segmented email campaigns, Revenue attribution, Ivy messaging.

Answered from the vendors’ own pages

Egencia: Is Egencia still sold under its own name?

Yes. Amex GBT bought it in 2021 and kept the brand, relaunching it in 2026 with a conversational AI assistant and a Concur Expense integration.

Revinate: What does Revinate cost?

It is not published. Expect a per property monthly figure scaled by room count with a minimum, and confirm which products are inside that number.

Egencia: How is it different from Amex GBT itself?

Egencia is the more self-service, lower-touch tier of the same company, aimed at mid-market programmes; Amex GBT proper is the high-touch enterprise service.

Revinate: Does it replace my email tool?

Yes for guest marketing, because it is built on merged PMS profiles rather than a contact list you upload.

Egencia: Does it replace an expense system?

No. It books travel and feeds data to expense tools such as SAP Concur; you still need an expense product.

Revinate: Will it work with a small database?

Poorly. The economics depend on having enough guest records with usable email addresses to generate attributable revenue.

Revinate: Is Ivy included?

Not necessarily. Messaging is priced separately from the marketing platform; confirm in writing.

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