Softwr

Travel · head to head

Egencia vs Guesty

Egencia logo

Egencia

Travel

Corporate online booking and travel management from Amex GBT for mid-market and enterprise programmes

From
On request
Rated
-
Full reviewWebsite
Guesty logo

Guesty

Travel

Property management platform for short-term rentals

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Egencia pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.; Guesty quote-only pricing, typically scaled by listing count, so small operators find it expensive per unit
  • They diverge on capability: Egencia covers Policy and approval engine, Guesty covers Multi-channel listings.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Egencia and Guesty actually diverge.

Attributes where Egencia and Guesty differ
AttributeEgenciaGuesty
PlatformsWeb, iOS, AndroidWeb, iOS, Android, Cloud

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Travel).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Egencia

  • Policy and approval engine
  • Negotiated rate loading
  • Traveller tracking
  • Agent support
  • Concur Expense integration
  • AI booking assistant

Only in Guesty

  • Multi-channel listings
  • Unified inbox
  • Automation
  • Dynamic pricing
  • Operations
  • Owner reporting

What people use each for

The jobs each tool is most often brought in to do.

Egencia

  • A company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch TMCnot Guesty
  • A finance team standardising on SAP Concur that wants booking data pre-populating expense reportsnot Guesty
  • A multi-country employer needing consolidated duty of care reporting on where staff are travellingnot Guesty
  • An organisation moving off a regional TMC and wanting one supplier across Europe and North Americanot Guesty

Guesty

  • Managers running rental properties across several booking platformsnot Egencia
  • Operators whose margin is lost to cleaning and turnover coordinationnot Egencia
  • Companies producing owner statements for properties under managementnot Egencia

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Egencia

  • Pricing is per transaction and offline touches cost several times an online booking, so a programme with many complex multi-leg itineraries pays far more than the headline online fee suggests.
  • It is now a service tier inside Amex GBT rather than an independent supplier, so a competitive process that shortlists both Egencia and Amex GBT is not really two bids.
  • Regional content and service quality are uneven, and companies with travellers in smaller markets often find local fares and hotels missing from the tool and end up going offline.
  • Implementation to load negotiated rates and configure policy typically runs months, and rate loading errors surface as travellers seeing the wrong prices rather than as a clean failure.
  • Because the platform underwent a relaunch on new architecture, customers migrating from the older Egencia stack have faced feature parity gaps and retraining during the transition.

Guesty

  • Quote-only pricing, typically scaled by listing count, so small operators find it expensive per unit
  • Aimed at professional managers rather than individuals with one or two listings
  • Channel sync depends on the booking platforms, whose API changes and outages surface as your problem
  • Breadth means individual modules are shallower than dedicated tools

Pricing, plan by plan

Egencia

On request
  • Egencia$undefined/year
    • Per-transaction booking fees, online and offline rates differ
    • Optional annual platform or management fee
    • Implementation and rate loading charges

Guesty

On request

No published plan breakdown. See the Guesty review.

Which should you pick?

Choose Egencia if

  • You need policy and approval engine.
  • You work on Web, iOS, Android.
  • You also want negotiated rate loading.
Egencia review

Choose Guesty if

  • You need multi-channel listings.
  • You work on Web, iOS, Android, Cloud.
  • You also want unified inbox.
Guesty review

Questions people ask

Is Egencia or Guesty better?
Neither clearly leads. Egencia starts at On request and Guesty at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Egencia or Guesty?
Egencia starts at On request and Guesty at On request.
Does Egencia or Guesty run on more platforms?
Egencia runs on Web, iOS, Android. Guesty runs on Web, iOS, Android, Cloud.
What is Egencia best used for?
Egencia is most often used for a company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch tmc, a finance team standardising on sap concur that wants booking data pre-populating expense reports, a multi-country employer needing consolidated duty of care reporting on where staff are travelling, an organisation moving off a regional tmc and wanting one supplier across europe and north america. Of those, a company of several hundred travellers wanting negotiated hotel rates without paying for a high-touch tmc and a finance team standardising on sap concur that wants booking data pre-populating expense reports are not what Guesty is typically brought in for.
What can Egencia do that Guesty cannot?
Egencia covers Policy and approval engine, Negotiated rate loading, Traveller tracking, Agent support. Guesty covers Multi-channel listings, Unified inbox, Automation, Dynamic pricing.

Answered from the vendors’ own pages

Egencia: Is Egencia still sold under its own name?

Yes. Amex GBT bought it in 2021 and kept the brand, relaunching it in 2026 with a conversational AI assistant and a Concur Expense integration.

Guesty: What does Guesty cost?

Guesty quotes based on listing count and modules and does not publish standard rates.

Egencia: How is it different from Amex GBT itself?

Egencia is the more self-service, lower-touch tier of the same company, aimed at mid-market programmes; Amex GBT proper is the high-touch enterprise service.

Guesty: Is Guesty worth it for one property?

Generally not. It is built for professional managers with portfolios; individuals with one or two listings usually find the cost per unit hard to justify.

Egencia: Does it replace an expense system?

No. It books travel and feeds data to expense tools such as SAP Concur; you still need an expense product.

Guesty: Which booking channels does it support?

Airbnb, Vrbo and Booking.com among others, synchronised from one inventory so a booking on one channel closes the dates everywhere.

Share

Related pages

More on Egencia

More on Guesty

Keep looking

Other head to heads