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Restaurants · head to head

Resy vs Upserve

Resy logo

Resy

Restaurants

Premium reservation platform for restaurants

From
$289/month
Rated
-
Full reviewWebsite
Upserve logo

Upserve

Restaurants

Restaurant management platform with insights

From
$59/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Resy platform & Essential tier (289 USD/month) lacks advanced analytics and POS integrations (Premium required); Upserve offline terminals can only store credit card payment data for 48 hours before requiring internet connection
  • They diverge on capability: Resy covers Online reservations, Upserve covers Cloud POS.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Resy and Upserve actually diverge.

Attributes where Resy and Upserve differ
AttributeResyUpserve
Starting price$289/month$59/month
PlatformsWebWeb, iPad, Android, Custom POS terminals
Founded20142013

Identical on both: pricing model (Unknown), free tier (No), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Resy

  • Online reservations
  • Table optimization
  • Guest CRM
  • Waitlist
  • Marketing
  • AmEx integration
  • Toast
  • Square

Only in Upserve

  • Cloud POS
  • Guest insights
  • Menu intelligence
  • Server performance
  • Reputation management
  • Inventory tracking
  • QuickBooks
  • Xero

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Resy

  • Restaurant reservation and table managementnot Upserve
  • Waitlist and walk-in managementnot Upserve
  • Event ticketing and experience management for restaurantsnot Upserve
  • Guest CRM and personalised communicationnot Upserve
  • Real-time analytics and revenue reportingnot Upserve
  • Premium dining inventory managementnot Upserve

Upserve

  • Point of Salenot Resy
  • Order Managementnot Resy
  • Inventory Controlnot Resy
  • Staff Schedulingnot Resy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Resy

  • Platform & Essential tier (289 USD/month) lacks advanced analytics and POS integrations (Premium required)
  • Platform tier lacks Premium features such as priority phone support and advanced experience management
  • Essential tier charged with 3% prepayment fees on events (Premium reduced to 2%)

Upserve

  • Offline terminals can only store credit card payment data for 48 hours before requiring internet connection
  • Customers cannot add tips when the system operates in offline mode
  • $400 monthly penalty for using alternative payment processors instead of Lightspeed
  • No global ability to change menu items across all locations at once, requiring per-location updates
  • Mandatory 2.6% + $0.10 per transaction payment processing fee with Lightspeed

Pricing, plan by plan

Resy

$289/month

No published plan breakdown. See the Resy review.

Upserve

$59/month
  • Core$59/month
    • Cloud-based point of sale
    • Basic reporting
    • Guest insights
  • Pro$199/month
    • All Core features
    • Inventory management
    • Online ordering

Which should you pick?

Choose Resy if

  • You need online reservations.
  • You also want table optimization.
Resy review

Choose Upserve if

  • You need cloud pos.
  • You work on Web, iPad, Android, Custom POS terminals.
  • You also want guest insights.
Upserve review

Questions people ask

Is Resy or Upserve better?
Neither clearly leads. Resy starts at $289/month and Upserve at $59/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Resy or Upserve?
Resy starts at $289/month and Upserve at $59/month.
Does Resy or Upserve run on more platforms?
Resy runs on Web. Upserve runs on Web, iPad, Android, Custom POS terminals.
What is Resy best used for?
Resy is most often used for restaurant reservation and table management, waitlist and walk-in management, event ticketing and experience management for restaurants, guest crm and personalised communication. Of those, restaurant reservation and table management and waitlist and walk-in management are not what Upserve is typically brought in for.
What can Resy do that Upserve cannot?
Resy covers Online reservations, Table optimization, Guest CRM, Waitlist. Upserve covers Cloud POS, Guest insights, Menu intelligence, Server performance. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Upserve: Does Upserve support offline mode?

Yes. Upserve is a hybrid cloud-based system where reporting data is stored in the cloud but offline mode allows the software to store important data locally on your device in case the internet goes down, allowing transactions to continue.

Source
Upserve: What is Upserve's pricing structure?

Upserve offers three plans: Core at $59/month, Pro at $199/month with advanced features like inventory management and loyalty programs, and Pro+ with custom pricing for enterprise customers. Hardware is sold separately.

Source
Upserve: Does Upserve offer a free trial?

Yes, Upserve offers a 14-day free trial for new users to test the platform before committing to a paid plan.

Source
Upserve: What delivery platforms does Upserve integrate with?

Upserve integrates with DoorDash, Uber Eats, and Grubhub through partner middleware services like Chowly and Deliverect, which provide real-time menu syncing and order management.

Source
Upserve: What are the payment processing requirements?

Upserve requires using Lightspeed payment processing at 2.6% + $0.10 per transaction. Using alternative payment processors incurs a $400 monthly fee, making Lightspeed the mandatory choice for most restaurants.

Source
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