Software · head to head
Caviar vs Resy
The short version
- Each has a real cost: Caviar limited availability to 20 major metropolitan areas; Resy platform & Essential tier (289 USD/month) lacks advanced analytics and POS integrations (Premium required)
- They diverge on capability: Caviar covers Premium delivery, Resy covers Online reservations.
Where they differ
Only the attributes on which Caviar and Resy actually diverge.
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Caviar
- Premium delivery
- Curated marketplace
- Order management
- Quality-focused
- Analytics
- DoorDash
Only in Resy
- Online reservations
- Table optimization
- Guest CRM
- Waitlist
- Marketing
- AmEx integration
- Lightspeed
- American Express
Both cover
- Toast
- Square
- Web support
- Ios support
- Android support
What people use each for
The jobs each tool is most often brought in to do.
Caviar
- Point of Salenot Resy
- Order Managementnot Resy
- Inventory Controlnot Resy
- Staff Schedulingnot Resy
Resy
- Restaurant reservation and table managementnot Caviar
- Waitlist and walk-in managementnot Caviar
- Event ticketing and experience management for restaurantsnot Caviar
- Guest CRM and personalised communicationnot Caviar
- Real-time analytics and revenue reportingnot Caviar
- Premium dining inventory managementnot Caviar
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Caviar
- Limited availability to 20 major metropolitan areas
- Service fee of 18 percent applied to all orders
- Not available in all regions as standalone service
Resy
- Platform & Essential tier (289 USD/month) lacks advanced analytics and POS integrations (Premium required)
- Platform tier lacks Premium features such as priority phone support and advanced experience management
- Essential tier charged with 3% prepayment fees on events (Premium reduced to 2%)
Pricing, plan by plan
Caviar
$20/order- Standard$25/percent
- Premium delivery
- Curated placement
Resy
$289/monthNo published plan breakdown. See the Resy review.
Which should you pick?
Choose Caviar if
- You need premium delivery.
- You work on Web, iOS, Android.
- You also want curated marketplace.
Questions people ask
- Is Caviar or Resy better?
- Neither clearly leads. Caviar starts at $20/order and Resy at $289/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Caviar or Resy?
- Caviar starts at $20/order and Resy at $289/month.
- Does Caviar or Resy run on more platforms?
- Caviar runs on Web, iOS, Android. Resy runs on Web.
- What is Caviar best used for?
- Caviar is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Resy is typically brought in for.
- What can Caviar do that Resy cannot?
- Caviar covers Premium delivery, Curated marketplace, Order management, Quality-focused. Resy covers Online reservations, Table optimization, Guest CRM, Waitlist. Both handle Toast, Square, Web support, Ios support.
Answered from the vendors’ own pages
Caviar: What does Caviar charge for delivery?
A service fee of 18 percent is applied to each Caviar delivery order. The delivery fee ranges from $1.99 to $8.99 depending on distance and demand. Customers ordering for pickup pay no order minimums, service fee or delivery fee.
SourceCaviar: Is Caviar available as a standalone service?
No. Caviar was acquired by DoorDash in October 2019 and now operates as part of the DoorDash platform. DoorDash members with DashPass enjoy waived delivery fees and reduced service charges on Caviar orders.
Source