Upservevs
Clover
Clover: Cloud-based POS with flexible hardware options and customizable interface, focusing on simplicity and multi-channel support for small to medium restaurants.
Upserve
Restaurant management platform with insights
As of 30 August 2026, Upserve starts at $59/month. Upserve by Lightspeed is a restaurant management platform that combines cloud POS, analytics, and payments. Softwr lists it under Restaurants. Upserve is made by Upserve Inc. (Lightspeed), launched in 2009, available on Web, iOS, Android.
Overview
What Upserve does
Upserve by Lightspeed is a restaurant management platform that combines cloud POS, analytics, and payments. It provides actionable insights from guest data, helping restaurants understand their customers and optimize operations. Features include menu intelligence, server performance tracking, and reputation management.
What people use it for
- Point of Sale
- Order Management
- Inventory Control
- Staff Scheduling
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Upserve.
- Offline terminals can only store credit card payment data for 48 hours before requiring internet connection
- Customers cannot add tips when the system operates in offline mode
- $400 monthly penalty for using alternative payment processors instead of Lightspeed
- No global ability to change menu items across all locations at once, requiring per-location updates
- Mandatory 2.6% + $0.10 per transaction payment processing fee with Lightspeed
Cross-shopped
What people choose instead of Upserve
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- UpservevsHeartland Restaurant
Heartland Restaurant: Full-service restaurant POS solution with comparable feature set and reported as industry-leading alternative with better support.
- UpservevsLavu
Lavu: Ranked #1 by Capterra for three years with predictable $99/month pricing and built-in table management, kitchen display, and multi-location reporting.
Pricing
What Upserve costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Core
$59 /mo
- Cloud-based point of sale
- Basic reporting
- Guest insights
- Multi-location dashboard
- Payment processing
Pro
$199 /mo
- All Core features
- Inventory management
- Online ordering
- Loyalty programs
- Multi-location support
Capabilities
Features
Cloud POS
Guest insights
Menu intelligence
Server performance
Reputation management
Inventory tracking
QuickBooks
Integration with QuickBooks
Xero
Integration with Xero
7shifts
Integration with 7shifts
Grubhub
Integration with Grubhub
Web support
Available on web
Ios support
Available on ios
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
Does Upserve support offline mode?
Yes. Upserve is a hybrid cloud-based system where reporting data is stored in the cloud but offline mode allows the software to store important data locally on your device in case the internet goes down, allowing transactions to continue.
SourceWhat is Upserve's pricing structure?
Upserve offers three plans: Core at $59/month, Pro at $199/month with advanced features like inventory management and loyalty programs, and Pro+ with custom pricing for enterprise customers. Hardware is sold separately.
SourceDoes Upserve offer a free trial?
Yes, Upserve offers a 14-day free trial for new users to test the platform before committing to a paid plan.
SourceWhat delivery platforms does Upserve integrate with?
Upserve integrates with DoorDash, Uber Eats, and Grubhub through partner middleware services like Chowly and Deliverect, which provide real-time menu syncing and order management.
SourceWhat are the payment processing requirements?
Upserve requires using Lightspeed payment processing at 2.6% + $0.10 per transaction. Using alternative payment processors incurs a $400 monthly fee, making Lightspeed the mandatory choice for most restaurants.
SourceBehind it
Who makes Upserve
- Company
- Upserve Inc. (Lightspeed)
- Based in
- Providence, Rhode Island
Timeline
Upserve over time
Keep looking
Where to go from Upserve
- Upserve alternativesEvery product people weigh against it
- Upserve pricingPlans, floors and what the tiers exclude
- Upserve badgesWhich rules it meets, and the figure behind each
- All Restaurants softwareThe full category
- Best Restaurants softwareThe shortlist, and how it was cut
Best Restaurants software for
Compare Upserve with
- Lavu
- Heartland Restaurant
- Clover
- Avero
- Toast POS
- Square for Restaurants
- Lightspeed Restaurant
- TouchBistro
- CAKE POS
- Aloha POS
- Revel Systems
- SpotOn
- PAR Brink POS
- Plate IQ
- Postmates
- Resy
- Rezku POS
- SevenRooms
Other Restaurants software
Cloud point of sale for enterprise quick service chains and their franchisees
Pricing on request12 researched notes
Softwr does not host reviews and shows no star rating for Upserve, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Upserve
Upserve alternatives
What people switch to, and what they give up
Upserve pricing
Every tier, and where the cost actually lands
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Put it head to head with anything we hold
Upserve badge
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