Softwr

Software · head to head

Heartland Restaurant vs Resy

Heartland Restaurant logo

Heartland Restaurant

Software

Complete restaurant management ecosystem

From
$89/month
Rated
-
Full reviewWebsite
Resy logo

Resy

Software

Premium reservation platform for restaurants

From
$289/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Heartland Restaurant high processing fees and early termination penalties increase total cost of ownership; Resy platform & Essential tier (289 USD/month) lacks advanced analytics and POS integrations (Premium required)
  • They diverge on capability: Heartland Restaurant covers POS system, Resy covers Online reservations.

Where they differ

Only the attributes on which Heartland Restaurant and Resy actually diverge.

Attributes where Heartland Restaurant and Resy differ
AttributeHeartland RestaurantResy
Starting price$89/month$289/month
Pricing modelsubscriptionUnknown
PlatformsWeb, iPad, AndroidWeb
Founded20012014

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Heartland Restaurant

  • POS system
  • Payment processing
  • Payroll
  • Customer engagement
  • Gift cards
  • Reporting
  • Heartland Payroll
  • QuickBooks

Only in Resy

  • Online reservations
  • Table optimization
  • Guest CRM
  • Waitlist
  • Marketing
  • AmEx integration
  • Toast
  • Square

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Heartland Restaurant

  • Point of Salenot Resy
  • Order Managementnot Resy
  • Inventory Controlnot Resy
  • Staff Schedulingnot Resy

Resy

  • Restaurant reservation and table managementnot Heartland Restaurant
  • Waitlist and walk-in managementnot Heartland Restaurant
  • Event ticketing and experience management for restaurantsnot Heartland Restaurant
  • Guest CRM and personalised communicationnot Heartland Restaurant
  • Real-time analytics and revenue reportingnot Heartland Restaurant
  • Premium dining inventory managementnot Heartland Restaurant

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Heartland Restaurant

  • High processing fees and early termination penalties increase total cost of ownership
  • Lack of customization compared to open-source POS systems
  • Data migration to Heartland has been reported as problematic by users
  • Pricing details are not transparent, making budgeting difficult for prospective customers

Resy

  • Platform & Essential tier (289 USD/month) lacks advanced analytics and POS integrations (Premium required)
  • Platform tier lacks Premium features such as priority phone support and advanced experience management
  • Essential tier charged with 3% prepayment fees on events (Premium reduced to 2%)

Pricing, plan by plan

Heartland Restaurant

$89/month
  • Basic$89/month
    • POS
    • Payment processing
  • Professional$149/month
    • Advanced features
    • Payroll integration

Resy

$289/month

No published plan breakdown. See the Resy review.

Which should you pick?

Choose Heartland Restaurant if

  • You need pos system.
  • You work on Web, iPad, Android.
  • You also want payment processing.
Heartland Restaurant review

Choose Resy if

  • You need online reservations.
  • You also want table optimization.
Resy review

Questions people ask

Is Heartland Restaurant or Resy better?
Neither clearly leads. Heartland Restaurant starts at $89/month and Resy at $289/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Heartland Restaurant or Resy?
Heartland Restaurant starts at $89/month and Resy at $289/month.
Does Heartland Restaurant or Resy run on more platforms?
Heartland Restaurant runs on Web, iPad, Android. Resy runs on Web.
What is Heartland Restaurant best used for?
Heartland Restaurant is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Resy is typically brought in for.
What can Heartland Restaurant do that Resy cannot?
Heartland Restaurant covers POS system, Payment processing, Payroll, Customer engagement. Resy covers Online reservations, Table optimization, Guest CRM, Waitlist. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Heartland Restaurant: Does Heartland Restaurant work with multiple locations?

Yes, Heartland Restaurant is designed for multi-location operations with the Complete plan targeting restaurants with more complex requirements across multiple sites.

Source
Heartland Restaurant: What payment methods does Heartland accept?

Heartland includes integrated payment processing and accepts all popular payment methods, but specific details are available on their pricing and features pages.

Source
Heartland Restaurant: What hardware options does Heartland Restaurant offer?

Heartland provides touchscreen terminals ranging from $1,295 to $1,895, handheld devices at $695, and supporting equipment like printers ($275-$375) and cash drawers.

Source
Heartland Restaurant: Can Heartland Restaurant integrate with other business systems?

Yes, Heartland offers a developer-friendly API that enables custom integrations with various third-party systems.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Heartland Restaurant

More on Resy

Keep looking

Other head to heads