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Resy vs Revel Systems

Resy logo

Resy

Software

Premium reservation platform for restaurants

From
$289/month
Rated
-
Full reviewWebsite
Revel Systems logo

Revel Systems

Software

Cloud-based iPad POS for enterprise

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Resy platform & Essential tier (289 USD/month) lacks advanced analytics and POS integrations (Premium required); Revel Systems requires 3-year contract with high early termination fees making it difficult to cancel
  • They diverge on capability: Resy covers Online reservations, Revel Systems covers iPad POS.

Where they differ

Only the attributes on which Resy and Revel Systems actually diverge.

Attributes where Resy and Revel Systems differ
AttributeResyRevel Systems
Starting price$289/month$99/month
PlatformsWebiPad, Web
Founded20142010

Identical on both: pricing model (Unknown), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Resy

  • Online reservations
  • Table optimization
  • Guest CRM
  • Waitlist
  • Marketing
  • AmEx integration
  • Toast
  • Square

Only in Revel Systems

  • iPad POS
  • Inventory management
  • CRM
  • Employee management
  • Delivery management
  • Multi-location management
  • QuickBooks
  • Xero

Both cover

  • Ios support

What people use each for

The jobs each tool is most often brought in to do.

Resy

  • Restaurant reservation and table managementnot Revel Systems
  • Waitlist and walk-in managementnot Revel Systems
  • Event ticketing and experience management for restaurantsnot Revel Systems
  • Guest CRM and personalised communicationnot Revel Systems
  • Real-time analytics and revenue reportingnot Revel Systems
  • Premium dining inventory managementnot Revel Systems

Revel Systems

  • Point of Salenot Resy
  • Order Managementnot Resy
  • Inventory Controlnot Resy
  • Staff Schedulingnot Resy

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Resy

  • Platform & Essential tier (289 USD/month) lacks advanced analytics and POS integrations (Premium required)
  • Platform tier lacks Premium features such as priority phone support and advanced experience management
  • Essential tier charged with 3% prepayment fees on events (Premium reduced to 2%)

Revel Systems

  • Requires 3-year contract with high early termination fees making it difficult to cancel
  • System crashes and glitches frequently, especially at high transaction volumes
  • Mandatory payment processing through Revel's Advantage processor with external processors heavily penalized
  • Customer support quality is poor with Level 1 support described as ineffective
  • Expensive upfront costs and numerous hidden fees for add-on features

Pricing, plan by plan

Resy

$289/month

No published plan breakdown. See the Resy review.

Revel Systems

$99/month

No published plan breakdown. See the Revel Systems review.

Which should you pick?

Choose Resy if

  • You need online reservations.
  • You also want table optimization.
Resy review

Choose Revel Systems if

  • You need ipad pos.
  • You work on iPad, Web.
  • You also want inventory management.
Revel Systems review

Questions people ask

Is Resy or Revel Systems better?
Neither clearly leads. Resy starts at $289/month and Revel Systems at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Resy or Revel Systems?
Resy starts at $289/month and Revel Systems at $99/month.
Does Resy or Revel Systems run on more platforms?
Resy runs on Web. Revel Systems runs on iPad, Web.
What is Resy best used for?
Resy is most often used for restaurant reservation and table management, waitlist and walk-in management, event ticketing and experience management for restaurants, guest crm and personalised communication. Of those, restaurant reservation and table management and waitlist and walk-in management are not what Revel Systems is typically brought in for.
What can Resy do that Revel Systems cannot?
Resy covers Online reservations, Table optimization, Guest CRM, Waitlist. Revel Systems covers iPad POS, Inventory management, CRM, Employee management. Both handle Ios support.

Answered from the vendors’ own pages

Revel Systems: What does Revel Systems cost?

Revel pricing starts around $99 per month per terminal with a minimum 3-year contract requirement. Customers also pay for additional features like reporting, workforce management, integrations, and Advantage payment processing which is typically mandatory.

Source
Revel Systems: How long does implementation take?

Revel implementation typically takes 2-4 weeks, including hardware setup, menu configuration, staff training, and system integration.

Source
Revel Systems: What integrations does Revel support?

Revel integrates with multiple payment processors through Stripe and Square connectors, plus accounting, payroll, and ecommerce solutions. Payment gateways vary by region.

Source
Revel Systems: What are Revel's contract terms?

Revel requires a minimum 3-year contract with high early termination fees. Use of Revel's Advantage payment processing is typically mandatory, and using outside processors is heavily penalized or not allowed.

Source
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