ERP · head to head
Striven vs Tidio
The short version
- Each has a real cost: Striven occasional performance issues with slow load times in some modules; Tidio free tier limited to 50 billable conversations per month; exceeding this requires paid plan upgrade
- They diverge on capability: Striven covers CRM, Tidio covers Live chat.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Striven and Tidio actually diverge.
Identical on both: free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Striven
- CRM
- Project management
- Accounting
- HR management
- Inventory
- QuickBooks
- Outlook
- Google Workspace
Only in Tidio
- Live chat
- Chatbots
- Visitor tracking
- Email marketing
- Mobile apps
- Canned responses
- Shopify
- WordPress
Both cover
- Zapier
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Striven
- Software consolidationnot Tidio
- Business operationsnot Tidio
- Project-based businessesnot Tidio
Tidio
- Live chat customer support across web and mobilenot Striven
- AI-powered customer service automation with Lyro AI Agentnot Striven
- Ticketing and conversation management for support teamsnot Striven
- Multi-agent support with team collaboration featuresnot Striven
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Striven
- Occasional performance issues with slow load times in some modules
- Dated UI in places with clunky mobile app experience
- Very limited customization options compared to enterprise ERP solutions
- No Zapier or third-party app marketplace integration
Tidio
- Free tier limited to 50 billable conversations per month; exceeding this requires paid plan upgrade
- Advanced analytics, user permissions, and macros excluded from Free and Starter tiers
- Custom branding, multiproject, and department features only available in Plus tier ($300+/month)
- Guaranteed AI resolution rates (50% minimum) only in Premium tier; Premium pricing requires contacting sales
Pricing, plan by plan
Striven
$35/month- Standard$35/month
- Accounting
- CRM and sales
- Project management
- Enterprise$70/month
- All Standard features
- Advanced customization
- Priority support
Tidio
$24.17/month- Starter$24.17/month
- 100 billable conversations
- 50 Lyro AI Agent conversations
- 100 Flows visitors reached
- Growth$49.17/month
- 250+ billable conversations
- Advanced analytics
- User permissions
- Plus$300/month
- Custom billable conversations
- Premium support
- Dedicated Success Manager
- Premium$null/custom
- 3000+ Lyro AI conversations
- Guaranteed 50% Lyro AI resolution rate
- Pay-per-resolution billing option
Which should you pick?
Choose Striven if
- You need crm.
- You work on Web, Mobile, API.
- You also want project management.
Questions people ask
- Is Striven or Tidio better?
- Neither clearly leads. Striven starts at $35/month and Tidio at $24.17/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Striven or Tidio?
- Striven starts at $35/month and Tidio at $24.17/month.
- Does Striven or Tidio run on more platforms?
- Striven runs on Web, Mobile, API. Tidio runs on Cloud-based SaaS.
- What is Striven best used for?
- Striven is most often used for software consolidation, business operations, project-based businesses. Of those, software consolidation and business operations are not what Tidio is typically brought in for.
- What can Striven do that Tidio cannot?
- Striven covers CRM, Project management, Accounting, HR management. Tidio covers Live chat, Chatbots, Visitor tracking, Email marketing. Both handle Zapier, Web support.
Answered from the vendors’ own pages
Striven: What is Striven's pricing model?
Striven uses user-based pricing: Standard plan at $35/user/month and Enterprise plan at $70/user/month. For accounts with fewer than 5 users, an additional $25 per user applies.
SourceTidio: What is the cheapest way to start with Tidio?
The Starter plan at $24.17/month (annual billing) includes 100 billable conversations, live chat, ticketing, and basic analytics. Annual billing provides 2 months free compared to monthly billing.
SourceStriven: Does Striven offer a free trial or free tier?
Yes, Striven offers a 7-day free test drive with no credit card required. However, there is no permanent free version or free tier for production use.
SourceTidio: Does Tidio offer a free trial?
Yes, Tidio provides a 7-day free trial that does not require a credit card and automatically downgrades to the free plan unless you upgrade after the trial ends.
SourceStriven: What modules does Striven include?
Striven includes accounting, CRM and sales management, project management, task management, inventory, HR, OKRs, and workflow automation across all plans.
SourceTidio: How much does Lyro AI Agent cost?
Lyro AI Agent is an add-on starting at $32.50/month for 50 conversations. It is available on all plans and can be added separately from the base subscription.
SourceStriven: Does Striven offer optional add-ons like customer portals?
Yes, Striven offers optional monthly portal plans: free tier for up to 100 customers/vendors/applications per month, $99/month for 500, and $499/month for unlimited access.
SourceTidio: What are Tidio's billable conversation limits?
Starter includes 100 billable conversations per month. Growth includes 250+. Plus and Premium have custom limits. Each plan tier includes conversations for the AI Agent feature separately.
SourceRelated pages
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- Tidio vs MRPeasy
- Tidio vs Global Shop Solutions
- Tidio vs Priority Software
- Tidio vs Deltek
- Tidio vs Holded
- Tidio vs Odoo
- Tidio vs NetSuite
- Tidio vs Dolibarr
- Tidio vs TeamSystem
- Tidio vs Unanet
- Tidio vs Yonyou
- Tidio vs SYSPRO
- Tidio vs ADempiere
- Tidio vs Apache OFBiz
- Tidio vs Aptean
- Tidio vs Axelor
- Tidio vs Axonaut
- Tidio vs Crisp
- Tidio vs Zendesk Sunshine Conversations
- Tidio vs Amazon Lex
- Tidio vs Botpress
- Tidio vs Conferbot
- Tidio vs LiveChat
- Tidio vs Pure Chat
- Tidio vs Slimchat
- Tidio vs Smartsupp
- Tidio vs Jivochat
- Tidio vs Chatra
- Tidio vs Bold360
- Tidio vs HubSpot Live Chat
- Tidio vs Olark
- Tidio vs Rasa
- Tidio vs Yellow.ai
- Tidio vs Acquire


